Wendy's

Name: Wendy's
Address: 744 E Main St, Rochester, New York, 14605, US
Telephone: (585) 512-4133
Price range: $
Rating: 2

$ • Fast Food, Burgers

Hours:
744 E Main St, Rochester
(585) 512-4133

Menu Order Online

About Wendy's

Wendy's is a fast-food restaurant known for its mixed experiences. While some customers have had positive encounters, such as quick and mistake-free service, a clean facility, and a polite cashier, others have reported poor customer service, including being denied basic requests and receiving incorrect orders. The location on East Main Street has also been known to open late or not unlock the door on Sundays, leading to disappointment and frustration among customers.

Recently, customers have commented on the slow service at this Wendy's, with one customer mentioning a 15-20 minute wait in the drive-through. Despite the slow service, the food quality has been described as typical Wendy's fare. However, customers have noted issues behind the counter, such as a messy work area and a lack of non-sugar beverages. Additionally, one customer reported that the employees were yelling loudly, making it difficult for the cashier to hear the order, resulting in the order needing to be repeated multiple times.