Wendy's

744 E Main St, Rochester
(585) 230-8601

Recent Reviews

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GENE Rivera

Breakfast sandwich was a lil weird tasting

Atmosphere: 2

Food: 1

Service: 4

PJ

Horrible service!!

Atmosphere: 1

Food: 1

Service: 1

Amber rawls

I usually order from this location because it’s convenient to where I live but on this day like any other day, I ordered ahead on the mobile app, hoping that my order would come out correct and it did not when I arrived, I had to go back to return to get my sauces for my chicken nuggets, thankfully, I went to get a car wash, which was next door. The staff was very young and immature and very unprofessional. This was very inconvenient and I did voice that to one of the employees but I am very unsatisfied as a customer and I will not return. My nuggets are over cooked…

Atmosphere: 1

Food: 1

Service: 1

Moied Jb

Manger , he is a great person

Britton Robbins

Had to drop my atmosphere rating. It is freezing in the dining room. Completely uncomfortable.

Atmosphere: 1

Food: 5

Service: 5

Nicholas Viglino

Doing doordash people had attitudes and just because it was the last order or two they were lazy made me wait and we're rude

Nari Santiago

I'm just a big back but it was yummy in mah tummy

Atmosphere: 5

Food: 4

Service: 5

Alex Santiago

They're closed today but on Google it says it's open

kristina mcshane

Drive thru. Frosty only. No problems

Atmosphere: 3

Food: 5

Service: 5

Alexandra Pettrone

Usually not busy, but service here can get pretty slow later in the evening. Love the frosty!

Atmosphere: 3

Food: 3

Service: 2

CooL Kids On the BLOCK

All Wendy’s have so far allow you to exchange regular buns for lettuce wrap but this particular Wendy’s had some guy at the register who said we don’t do that and didn’t even check with management to see he just kept saying no we don’t do that like I was not a paying customer. It’s okay I won’t be back

Alilmrabett Souheib

😋😋😋😋

Atmosphere: 5

Food: 4

Service: 4

Goombi Shires

This stuff is terrible, not tasty at all.

Atmosphere: 4

Food: 1

Service: 2

Erica Michelle

They have dollar breakfast sandwiches. I got the honey butter, chicken biscuit, and the sausage, egg and cheese biscuit. They both were very good. They have no limit on how many you could get but be courteous and be patient. And the employees were very nice.

Atmosphere: 5

Food: 5

Service: 5

Alysia Lyons

If I could give zero, I would. I submitted a mobile order for drive thru pick up at 744 e.main st. I made sure I was at the right location. The lady in drive thru told me they had not received my order and by the time I pulled up to the window it should be there. But the travel time was already 10 mins prior to getting there. I asked if I should come in and was told that would be better. I get inside with my baby and explain the situation to the young lady at the counter who gave me attitude the entire time. She asked someone else to take it over for her. He too gave me attitude the whole time. I explained that I submitted a mobile order for drive thru pick up, asked him if the address there was 744 e. Main. He said yes. I showed him the screen where it says my order was submitted and already paid for. He asked me to pull up the receipt. I wasn’t sure how to and asked for his help and he rolled his eyes and said nah they don’t specialize in the app. I understood there were customers needed to be taken care of, so while I was trying to figure out how to pull up the complete order, I stepped aside for others to be taken care of. Once I had figured it out and the lines were cleared I sat at the counter for 20 mins while the young lady kept avoiding me and whispering to her boyfriend across the counter and rolling her eyes at me every time we made eye contact and running to the back to look busy. The guy as well kept looking over to me and I would wave my phone to let him know I got it pulled up and he would turn away from me. Again I waited 20 mins and was just going to ask for a refund. He finally came up to me and asked what was in the order and proceeded to make it. Once he brought me the bag I asked about the frosty and drinks. He asked what I meant so I showed the order again. Realized I ordered the limited time meal that included a cherry syrup drizzle, vanilla frosty and still gave me a regular vanilla frosty. Told him I ordered a medium drink and kids juice box and he gave me a twisted look at yelled at the young lady to give me my medium cup so I could “get the hell out of here.” Not sure what I was doing wrong I was even trying to be respectful of the fact that they were working hard and it wasn’t their fault the order didnt show up on their end. But I was given attitude and treated horribly the whole time.

Atmosphere: 1

Service: 1

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