Wendy's
1844 East Ave, Rochester
(585) 244-5080
Recent Reviews
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This Wendy's is bunnns. Go-to Webster.
Atmosphere: 1
Food: 1
Service: 1
Too slow but it happens; however, no apology or no comment. Felt ignored or.. whatever kind of care. Also, there was no ketchup or else in the Togo bag
Atmosphere: 2
Food: 3
Service: 1
Tangerine Lemonade had a weird consistency like someone spit in it. On Oct 16 2025 at around 8:35pm.
Atmosphere: 1
Food: 1
Service: 1
Always takes forever to get food here
Atmosphere: 1
Food: 2
Service: 1
Got there and ordered the krabby patty meal. proceed to get to the window and they say the frosty is out. Ask for coke. They are out of coke. Get a sprite instead. Charged same price as krabby patty meal ($16.40), even though frosty was unavailable. Highly unprofessional and honestly a scam for a burger, fries, and a sprite…
Atmosphere: 1
Food: 1
Service: 1
Easily, EASILY the worst Wendys in the city. Awful food, terrible service
Atmosphere: 1
Food: 1
Service: 1
Great staff, prompt service. Always gets the orders right.
Management seems customer focused
Drive up Service was fast and the breakfast sandwich was very good. Good start to a day.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Sausage Biscuit
The Cashiers were very enthusiastic and even gave us free small pineapple frosties, great service.
Atmosphere: 5
Food: 4
Service: 5
Great customer service, food was cooked well, with a clean welcoming atmosphere
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Hamburger
Restaurantji Recommends
Dissatisfaction. Closed over 15 minutes early. Had a mobile order. "We're closed." No apology, nothing. Be better.
Major improvements needed.
Atmosphere: 1
Food: 4
Service: 2
Never again!
09/17/24, we took our 81-year-old grandfather out for the day, stopping at Wendy's East Ave., for lunch, spending $ 40 in total.
We ordered the Chicken Classic sandwich for him (his favorite). He took one bite and said it was dried-out and tough for him to chew. It obviously had been sitting for some time. I kindly asked the young, black female at the counter to prepare him the same sandwich, fresh as a replacement. Not only dd she refuse to do so, but she also raised her voice at me, stating he had eaten the sandwich. I politely asserted, he took one bite and could not eat it. She continued to berate me and flat-out refused. She definitely had an attitude problem. The gentleman cooking the food took notice of her conduct; he was very cordial and cheerfully made Grandpa another sandwich to his likin and brought it to hm, saving the day.
We would like to thank that gentleman for his hospitality and kindness. However, given how badly this woman conducted herself and the gore she had to treat an elderly and handclapped man like she did, we will not be going back.
Parking: Easy to get in and out.
Atmosphere: 3
Food: 2
Service: 2
Recommended dishes: Classic Chicken Sandwich
Love it
Atmosphere: 5
Food: 5
Service: 5
if I could give a negative review I would. went to walk into Wendy's was told that they will not serve anything to walk in's. was told only able to serve drive thought
Parking: only takes drive thought for food will not take walk in. so anyone without a car has to go somewhere else to eat
Recommended dishes: Fries
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