Wendy's
1844 East Ave, Rochester
(585) 244-5080
Recent Reviews
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Got there and ordered the krabby patty meal. proceed to get to the window and they say the frosty is out. Ask for coke. They are out of coke. Get a sprite instead. Charged same price as krabby patty meal ($16.40), even though frosty was unavailable. Highly unprofessional and honestly a scam for a burger, fries, and a sprite…
Atmosphere: 1
Food: 1
Service: 1
Easily, EASILY the worst Wendys in the city. Awful food, terrible service
Atmosphere: 1
Food: 1
Service: 1
Great staff, prompt service. Always gets the orders right.
Management seems customer focused
Drive up Service was fast and the breakfast sandwich was very good. Good start to a day.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Sausage Biscuit
The Cashiers were very enthusiastic and even gave us free small pineapple frosties, great service.
Atmosphere: 5
Food: 4
Service: 5
Great customer service, food was cooked well, with a clean welcoming atmosphere
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Hamburger
Dissatisfaction. Closed over 15 minutes early. Had a mobile order. "We're closed." No apology, nothing. Be better.
Major improvements needed.
Atmosphere: 1
Food: 4
Service: 2
Never again!
09/17/24, we took our 81-year-old grandfather out for the day, stopping at Wendy's East Ave., for lunch, spending $ 40 in total.
We ordered the Chicken Classic sandwich for him (his favorite). He took one bite and said it was dried-out and tough for him to chew. It obviously had been sitting for some time. I kindly asked the young, black female at the counter to prepare him the same sandwich, fresh as a replacement. Not only dd she refuse to do so, but she also raised her voice at me, stating he had eaten the sandwich. I politely asserted, he took one bite and could not eat it. She continued to berate me and flat-out refused. She definitely had an attitude problem. The gentleman cooking the food took notice of her conduct; he was very cordial and cheerfully made Grandpa another sandwich to his likin and brought it to hm, saving the day.
We would like to thank that gentleman for his hospitality and kindness. However, given how badly this woman conducted herself and the gore she had to treat an elderly and handclapped man like she did, we will not be going back.
Parking: Easy to get in and out.
Atmosphere: 3
Food: 2
Service: 2
Recommended dishes: Classic Chicken Sandwich
Love it
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
if I could give a negative review I would. went to walk into Wendy's was told that they will not serve anything to walk in's. was told only able to serve drive thought
Parking: only takes drive thought for food will not take walk in. so anyone without a car has to go somewhere else to eat
Recommended dishes: Fries
Arrived at 10:30pm and the woman at the window claimed they were closed and wouldn’t take any orders. There was a line behind me all willing to pay for food. Everywhere clearly stated this restaurant is open until 1am on Saturdays.
Stop paying these children to mess everything up for your business. They’re lazy a-holes
Atmosphere: 1
Food: 1
Service: 1
They gave away my order twice to my neighbors and never recompensated me my money(March 1&2 2024) my momma just got her order spent $18 never got her medium French fries and her extra sauce and no ketchup or receipt
They do too damn much
Yall should've left that place black and yellow it was better than
Atmosphere: 1
Food: 1
Service: 1
I didnt get my full order after pulling up to the door, my food was also cold :(
Atmosphere: 1
Food: 1
Service: 1
Refused to take our order in the drive thru and had a horrible attitude
Atmosphere: 1
Food: 1
Service: 1
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