They messed my order up again and didn't give me a sandwich I paid for
Atmosphere: 1
Food: 3
Service: 1
Peyton Gagner
Worker that took my order was speaking about tattoos with another customer when taking mine. Ended up marking wrong product. The worker took my order wrong and tried blaming it on me, refused to fix issue. Unprofessional.
Atmosphere: 1
Food: 1
Service: 1
Michael Rizzo
So stopped for lunch ordered some biggie bags, service was good, food was good but the inside of the restaurant was atrocious. Place was about 60 degrees. The soda machine was disgusting, look like it hadn’t been cleaned in quite some time. Go to use the restroom, toilet looked like it wasn’t cleaned in weeks and the sink was full of water as clogged and water looked like it had been in the sink for awhile. Then on the way to the car, apparently the “maintenance guy” seemed to be having a bad day as he thought I was talking to him and I got the middle finger. Very professional manner. Will never visit this location again. Dave would be rolling over in his grave.
Atmosphere: 1
Food: 3
Service: 3
Tim Holmes
Ordered off the mobile app, went to pick up my food and they said the mobile ordering was down and nothing they could do. So no money back no food, just straight extortion
Atmosphere: 1
Food: 3
Service: 1
Raymond Dukes
Made me come inside to pickup my food that I ordered very messed up was ordered 20 minutes in advance
Madeline Cheeka
Don't go at night. They made us park for 12mins, and it was still missing stuff in our order? When we asked for it - they said they didn't have it prepped. Then why let us order it? So bad.
Atmosphere: 2
Food: 1
Service: 1
Drew Jensen
Idk who was closing the other night but I’ve literally never had a worse drive thru experience before. Lady taking the orders was loud, rude, and abrasive to the point it genuinely made me uncomfortable just overhearing her take other peoples orders. Hire more or better staff as I doubt I’ll ever return to this location.
Atmosphere: 1
Food: 1
Service: 1
Aaronnomics 101
You got the same toy five times in a row
Eric Elliott
I placed a mobile order while getting gas to save time. My order took forever 3 walk ins and 2 cars behind me in the drive thru got their food before mine. The food is had recieved after waiting was cold. I then missed my daughters girlscout Halloween party.
Employees were going through the motions, just worn out, fed up or ticked off. Couldn't care less about us customers. Food was OK though.
Atmosphere: 2
Food: 4
Service: 3
Recommended dishes: French Fries
Peter Vattimo
Food is expensive, but good - staff was very pleasant - location provides easy access to Thruway. Will return when traveling. Coffee was much better than expected.
Atmosphere: 5
Food: 5
Service: 5
Alan “AJ” Bredemann
Drive thru staff were unfriendly and apathetic. Cut us off to tell us our totall THREE TIMES while we were still ordering. And then they forgot a part of our order. Really upsetting experience.
To update, they are horrendously understaffed. Something is wrong if it takes 10 minutes to get from order completion to food in hand.
Atmosphere: 1
Food: 1
Service: 1
Alexander Gamcsik
Got Krabby Patty meal. Food quality was decent but didn't get the stickers people were talking about that come with it and it was a long wait to get the food. (20 mins drive through with maybe 6 cars) Waited half an hour picking up a door dash. Hire more people or shut it down
Food was cold, cheese not melted and bun stale.
Atmosphere: 4
Food: 3
Service: 3
They messed my order up again and didn't give me a sandwich I paid for
Atmosphere: 1
Food: 3
Service: 1
Worker that took my order was speaking about tattoos with another customer when taking mine. Ended up marking wrong product. The worker took my order wrong and tried blaming it on me, refused to fix issue. Unprofessional.
Atmosphere: 1
Food: 1
Service: 1
So stopped for lunch ordered some biggie bags, service was good, food was good but the inside of the restaurant was atrocious. Place was about 60 degrees. The soda machine was disgusting, look like it hadn’t been cleaned in quite some time. Go to use the restroom, toilet looked like it wasn’t cleaned in weeks and the sink was full of water as clogged and water looked like it had been in the sink for awhile. Then on the way to the car, apparently the “maintenance guy” seemed to be having a bad day as he thought I was talking to him and I got the middle finger. Very professional manner. Will never visit this location again. Dave would be rolling over in his grave.
Atmosphere: 1
Food: 3
Service: 3
Ordered off the mobile app, went to pick up my food and they said the mobile ordering was down and nothing they could do. So no money back no food, just straight extortion
Atmosphere: 1
Food: 3
Service: 1
Made me come inside to pickup my food that I ordered very messed up was ordered 20 minutes in advance
Don't go at night. They made us park for 12mins, and it was still missing stuff in our order? When we asked for it - they said they didn't have it prepped. Then why let us order it? So bad.
Atmosphere: 2
Food: 1
Service: 1
Idk who was closing the other night but I’ve literally never had a worse drive thru experience before. Lady taking the orders was loud, rude, and abrasive to the point it genuinely made me uncomfortable just overhearing her take other peoples orders. Hire more or better staff as I doubt I’ll ever return to this location.
Atmosphere: 1
Food: 1
Service: 1
You got the same toy five times in a row
I placed a mobile order while getting gas to save time. My order took forever 3 walk ins and 2 cars behind me in the drive thru got their food before mine. The food is had recieved after waiting was cold. I then missed my daughters girlscout Halloween party.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Good experience
Atmosphere: 4
Food: 4
Service: 4
Employees were going through the motions, just worn out, fed up or ticked off. Couldn't care less about us customers. Food was OK though.
Atmosphere: 2
Food: 4
Service: 3
Recommended dishes: French Fries
Food is expensive, but good - staff was very pleasant - location provides easy access to Thruway. Will return when traveling. Coffee was much better than expected.
Atmosphere: 5
Food: 5
Service: 5
Drive thru staff were unfriendly and apathetic. Cut us off to tell us our totall THREE TIMES while we were still ordering. And then they forgot a part of our order. Really upsetting experience.
To update, they are horrendously understaffed. Something is wrong if it takes 10 minutes to get from order completion to food in hand.
Atmosphere: 1
Food: 1
Service: 1
Got Krabby Patty meal. Food quality was decent but didn't get the stickers people were talking about that come with it and it was a long wait to get the food. (20 mins drive through with maybe 6 cars)
Waited half an hour picking up a door dash. Hire more people or shut it down
Atmosphere: 4
Food: 3
Service: 1
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