Wendy's
$ • Fast Food, Burgers
Hours:
2988 W Ridge Rd, Greece
(585) 225-6010
About Wendy's
Customers' Favorites
Wendy's Reviews
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Close this location. I canceled my online order when no one would acknowledge I was there. Someone actually ran away from the service window when I was pulling up.
Terrible customer service and they are thieves. I ordered two meals a large Spicy Chicken number six and a Hot Honey number twelve. We waited 10 minutes for our food and then the manager came out and brought me one sandwich. I paid $27 for our meals and asked for a refund because one the young girl at the window was rude and two I ordered two meals and waited 15 minutes total to be brought a sandwich. It gets worse. I asked the manager for a refund and he said okay we can do that...read full review
Terrible customer service and they are thieves. I ordered two meals a large Spicy Chicken number six and a Hot Honey number twelve. We waited 10 minutes for our food and then the manager came out and brought me one sandwich. I paid $27 for our meals and asked for a refund because one the young girl at the window was rude and two I ordered two meals and waited 15 minutes total to be brought a sandwich. It gets worse. I asked the manager for a refund and he said okay we can do that...read full review
Menu
Hours
| Monday | 9AM - 1AM |
| Tuesday | 9AM - 1AM |
| Wednesday | 9AM - 1AM |
| Thursday | 9AM - 1AM |
| Friday | 9AM - 1AM |
| Saturday | 9AM - 1AM |
| Sunday | 9AM - 1AM |
People in Greece Also Viewed
Wendy's restaurant offers a variety of food, with customers praising the chili and fish sandwich for their taste and quality. The West Ridge location is noted for its quick service and friendly staff, including an awesome manager named Tyler and employee Tristan, who have been recognized for their excellent customer service. However, there have been complaints about slow service, disorganization, and cleanliness issues at other locations. The dining room and bathrooms need more frequent cleaning and attention, and the dining room floor and tables can be dirty. Customers have also expressed dissatisfaction with the dining room design and the lack of decorations, especially during the Christmas season. Despite these concerns, many still love the food when it is right, and customer service can vary depending on the day and staff, significantly impacting the overall experience.