The attitude of the person who served me was rude. The lady, who looked older, was at the cash register and then went back to get ice cream shouting to request an order that I had not asked for. I asked for a small classic sundae with strawberry sauce three times. Finally, I had to accept a pistachio cream with caramel that she served me shouting. The product was too sweet. By the way, the pistachio cream tasted like fake mint.
Atmosphere: 1
Food: 1
Service: 1
Nick Felker
I got a milkshake to go here at a reasonable price.
Atmosphere: 4
Food: 4
Service: 4
Xav Huc
Is that real ice cream? Pistachio Ice Cream is just food coloring with some flavor additives!!! Chocolate didn’t taste like chocolate.
Atmosphere: 1
Food: 2
Service: 3
Frank Castiglia
Can't get a order correct..
Cyphie Cyph
Went in to get 3 treats and it was horrible the girls were not on point...the soft serve was given to us and it was not even ice cream it was almost like a shake filled with sprinkles..we asked the young girls what happened they just stared at eachother...then 1 girl said to the other, that something was wrong but the second girl hushed her up...we walked out but I said no this isn't ice-cream so I returned it another nasty attitude girl took the ice cream put it in the freezer for the next customer and made me a new cup of ice cream but threw it on the counter...the stupid person didn't even look at us and didn't speak she just went back to her phone..how they get these moronic ppl to work here is so cute...the ice cream was disgusting had no flavor like cold milk no vanilla so I threw it out a waste of money!!!!!!!! I think if there was an adult supervisor things would have been made better
Atmosphere: 1
Food: 1
Service: 1
Khadijah Rasheed
Good vibes. I'm gonna be needing a large cake real soon....
Atmosphere: 5
Food: 5
Service: 5
Karinina Quimpo
Just finished ordering a custom photo cake for pickup for the first time and Matthew was extremely helpful, kind, and professional. I’m already happy with this location and I haven’t even gotten the cake yet, thanks Matthew!
greg k
Carvel is great, but stay away from this location. The employees can't get a simple order correct. I don't understand how employers could continuously pay employees that negatively impact their business so much.
Charlene Salem
BEST PLACE, EMPLOYEES ARE WONDERFUL AND YOU CAN HAVE SOME ICE CREAM ? YUMMY ?
The night crew here is the WORST. They are rude, make you feel uncomfortable if you get there anytime past 9:15pm when they close at 10pm. You can order the same thing you get when you go there and it is RARELY ever made the same way, but will definitely be made the fastest, rudest way possible when you go there at night. Go to Mara’s a few blocks away. It’s worth the trip
Caileigh Gratz
give your worker Emanuel a raise he is the best worker ever
A hussin “Ahussain”
Very bad customer service. Treated us like we are not supposed to go there. We ordered 3 ice creams. Ice creams are here very old and date expired i think. Tasted like been sitting there for few years. Will not recommend someone to go there. Very upset with the experience.
Excellent ice-cream. Well worth a visit.
Atmosphere: 3
Food: 4
Service: 3
The attitude of the person who served me was rude. The lady, who looked older, was at the cash register and then went back to get ice cream shouting to request an order that I had not asked for. I asked for a small classic sundae with strawberry sauce three times. Finally, I had to accept a pistachio cream with caramel that she served me shouting. The product was too sweet. By the way, the pistachio cream tasted like fake mint.
Atmosphere: 1
Food: 1
Service: 1
I got a milkshake to go here at a reasonable price.
Atmosphere: 4
Food: 4
Service: 4
Is that real ice cream? Pistachio Ice Cream is just food coloring with some flavor additives!!!
Chocolate didn’t taste like chocolate.
Atmosphere: 1
Food: 2
Service: 3
Can't get a order correct..
Went in to get 3 treats and it was horrible the girls were not on point...the soft serve was given to us and it was not even ice cream it was almost like a shake filled with sprinkles..we asked the young girls what happened they just stared at eachother...then 1 girl said to the other, that something was wrong but the second girl hushed her up...we walked out but I said no this isn't ice-cream so I returned it another nasty attitude girl took the ice cream put it in the freezer for the next customer and made me a new cup of ice cream but threw it on the counter...the stupid person didn't even look at us and didn't speak she just went back to her phone..how they get these moronic ppl to work here is so cute...the ice cream was disgusting had no flavor like cold milk no vanilla so I threw it out a waste of money!!!!!!!! I think if there was an adult supervisor things would have been made better
Atmosphere: 1
Food: 1
Service: 1
Good vibes. I'm gonna be needing a large cake real soon....
Atmosphere: 5
Food: 5
Service: 5
Just finished ordering a custom photo cake for pickup for the first time and Matthew was extremely helpful, kind, and professional. I’m already happy with this location and I haven’t even gotten the cake yet, thanks Matthew!
Carvel is great, but stay away from this location. The employees can't get a simple order correct. I don't understand how employers could continuously pay employees that negatively impact their business so much.
BEST PLACE, EMPLOYEES ARE WONDERFUL AND YOU CAN HAVE SOME ICE CREAM ? YUMMY ?
Restaurantji Recommends
Ice cream always tastes good
Good stuff
The night crew here is the WORST. They are rude, make you feel uncomfortable if you get there anytime past 9:15pm when they close at 10pm. You can order the same thing you get when you go there and it is RARELY ever made the same way, but will definitely be made the fastest, rudest way possible when you go there at night. Go to Mara’s a few blocks away. It’s worth the trip
give your worker Emanuel a raise he is the best worker ever
Very bad customer service. Treated us like we are not supposed to go there. We ordered 3 ice creams. Ice creams are here very old and date expired i think. Tasted like been sitting there for few years. Will not recommend someone to go there. Very upset with the experience.
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