Fettuccini Alfredo with Mushroom, and Bonbino over Penne pasta (chicken, mushroom and ham) delicious. Would recommend.
Atmosphere: 5
Food: 5
Service: 5
Classy Bay
The food was just meh. Used them to cater a party and no one really enjoyed it.We had pizza pies, chicken parm and ziti. It suck’s because I spent a lot of money.
Food: 1
Service: 4
AvCheu
It's a traditional Italian eatery, not fancy but delicious food. Ordered the chicken francese and the lemon and quality was spot on. Visiting the hospital so this was close for lunch. Cash/credit is the same price. Perfect to stop in for a bite. No leftovers with the lunch plate!
Atmosphere: 3
Food: 5
Service: 5
Rob Mandell
Great pizza ,friendly staff. I had a couple or 3 regular slices. And a root beer. Can't beat that for lunch.
Atmosphere: 5
Food: 5
Service: 5
Isabel S
My friend came home with pizza from this place, they were great the last time we had them but this time there was a long string of hair baked into the pizza with two little strands on top of a slice as well. Sucks because this place is good but bad hygiene where I cross the line
Atmosphere: 1
Food: 1
Service: 1
Jamie Taylor
Grossest thing ever…eww 🤢🤮
Atmosphere: 1
Food: 1
Service: 1
Cody James
My friend picked up pizza and when coming home she realized it had a long as hair in it completely ruined the night 😷
My cousin ordered a pie and the was fairly long piece of hair baked into two slices with some pieces on top gross🤢 🤮
Atmosphere: 1
Food: 1
Service: 1
Shania Gayle
Found a crazy long piece of hair baked into my pizza with pieces of hair on top! Gross and disappointed ☹️
Atmosphere: 1
Food: 1
Service: 2
Honest Reviews
Complaint Regarding Poor Customer Service and Attitude
Dear Bonbino's Pizzeria Management,
I am writing to express my disappointment with the customer service I recently experienced at your pizzeria. Despite being a regular customer, I was treated with a lack of respect and courtesy during my last visit, which has left me reconsidering where I choose to spend my money.
The staff displayed an unprofessional attitude, making me feel as though my concerns and questions were an inconvenience to them. It is disheartening to be treated poorly, especially by an establishment that I have supported regularly.
Furthermore, the overall attitude of the staff gave the impression that they believe Bonbino's is the only pizzeria in the area, and therefore, customer satisfaction is not a priority. This kind of behavior is not only off-putting but also demonstrates a lack of appreciation for loyal customers.
I strongly urge you to address these issues with your team. Good customer service is essential for any business, regardless of competition, and it is important to treat every customer with respect and attentiveness. I hope that you will take this feedback seriously and make the necessary changes to improve the customer experience at Bonbino's.
Thank you for your attention to this matter. I look forward to seeing improvements in the future.
Very nice people
Atmosphere: 5
Food: 5
Service: 5
Rude owner,worse pizza
Atmosphere: 1
Food: 1
Service: 1
Great square !
Fettuccini Alfredo with Mushroom, and Bonbino over Penne pasta (chicken, mushroom and ham) delicious. Would recommend.
Atmosphere: 5
Food: 5
Service: 5
The food was just meh. Used them to cater a party and no one really enjoyed it.We had pizza pies, chicken parm and ziti. It suck’s because I spent a lot of money.
Food: 1
Service: 4
It's a traditional Italian eatery, not fancy but delicious food. Ordered the chicken francese and the lemon and quality was spot on. Visiting the hospital so this was close for lunch. Cash/credit is the same price. Perfect to stop in for a bite. No leftovers with the lunch plate!
Atmosphere: 3
Food: 5
Service: 5
Great pizza ,friendly staff. I had a couple or 3 regular slices. And a root beer. Can't beat that for lunch.
Atmosphere: 5
Food: 5
Service: 5
My friend came home with pizza from this place, they were great the last time we had them but this time there was a long string of hair baked into the pizza with two little strands on top of a slice as well. Sucks because this place is good but bad hygiene where I cross the line
Atmosphere: 1
Food: 1
Service: 1
Grossest thing ever…eww 🤢🤮
Atmosphere: 1
Food: 1
Service: 1
My friend picked up pizza and when coming home she realized it had a long as hair in it completely ruined the night 😷
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
My cousin ordered a pie and the was fairly long piece of hair baked into two slices with some pieces on top gross🤢 🤮
Atmosphere: 1
Food: 1
Service: 1
Found a crazy long piece of hair baked into my pizza with pieces of hair on top! Gross and disappointed ☹️
Atmosphere: 1
Food: 1
Service: 2
Complaint Regarding Poor Customer Service and Attitude
Dear Bonbino's Pizzeria Management,
I am writing to express my disappointment with the customer service I recently experienced at your pizzeria. Despite being a regular customer, I was treated with a lack of respect and courtesy during my last visit, which has left me reconsidering where I choose to spend my money.
The staff displayed an unprofessional attitude, making me feel as though my concerns and questions were an inconvenience to them. It is disheartening to be treated poorly, especially by an establishment that I have supported regularly.
Furthermore, the overall attitude of the staff gave the impression that they believe Bonbino's is the only pizzeria in the area, and therefore, customer satisfaction is not a priority. This kind of behavior is not only off-putting but also demonstrates a lack of appreciation for loyal customers.
I strongly urge you to address these issues with your team. Good customer service is essential for any business, regardless of competition, and it is important to treat every customer with respect and attentiveness. I hope that you will take this feedback seriously and make the necessary changes to improve the customer experience at Bonbino's.
Thank you for your attention to this matter. I look forward to seeing improvements in the future.
Atmosphere: 1
Food: 2
Service: 1
Overpriced pizza
Agreat place for lunch or dinner all ways good
Atmosphere: 4
Food: 5
Service: 5
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