KFC

235 Erie Blvd W, Rome
(315) 336-7290

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Recent Reviews

very very poor customer service today probably not the only one who has dealt with this issue. went through the drive thru to order my lunch. but the employee who was taking my order was very unprofessional an nasty . bad attitude. will not be returning to this location. all the years KFC been in Rome NY an never once did I run in to this issue. needs to be spoken to or fired since this young lady doesn't know what customer service is.
Everything has changed since new staff and management. Previous experiences there were less than satisfactory. Rude staff, long wait times at the drive thru, dried chicken, hard biscuits and warm coleslaw. Since new staff, the food meets the expected KFC quality, and the staff are pleasantly friendly and efficient.
We went in right when it opened.It was absolutely disgusting in there food on the floor not one table was clean to sit at .And the bathrooms were dirtier than an outhouse .The manager and staff should of never opened the doors until the place was cleanu worked in restaurants for years we never left until our manager checked our side work let alone open for bussiness.Disgusting

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