McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
1707 Black River Blvd, Rome
(315) 336-7541
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The employees of this store are the slowest I’ve ever seen. Tried to order iced coffee through the drive thru and not only was it made wrong the employee argued with us and didn’t correct the order. Every patron inside was angry at the wait time and I saw two families ask for a refund and left. I won’t go back
stopped here about an hour ago sat at table 124 and placed a food order, the food was bagged and not brought to my table.
opened the bag to find my sausage egg biscuit all over the bag, in the bottom of the bag was a dirty glove
the manager on shift had no name tag on and was the one working the area putting food in bags, she said it wasn't a big deal that my food had her dirty glove in it. this is disgusting.
my daughter had ordered a strawberry smoothie...read full review
stopped here about an hour ago sat at table 124 and placed a food order, the food was bagged and not brought to my table.
opened the bag to find my sausage egg biscuit all over the bag, in the bottom of the bag was a dirty glove
the manager on shift had no name tag on and was the one working the area putting food in bags, she said it wasn't a big deal that my food had her dirty glove in it. this is disgusting.
my daughter had ordered a strawberry smoothie...read full review
Ratings
Menu
Hours
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
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McDonald's is a popular fast-food restaurant that offers decent and quick service. While some customers have reported issues with cleanliness and the late-night menu, others have praised the team's effort, especially during busy times. The drive-through is generally efficient, although there can be occasional waits. The staff, often composed of young teens, can make mistakes, but improvements in teamwork have resulted in faster service. However, some reviews mention that the food quality, like dry burger patties and overcooked fish, needs attention. The restaurant has been noted for garbage and flies inside and outside, creating an unpleasing atmosphere. Still, during challenging times, such as after a storm, the team worked hard to serve customers despite being overwhelmed. Overall, McDonald's remains a reliable option for a quick bite, with plenty of parking available, including designated spaces for customers with disabilities.