The service here is not the best. Some of the staff has a bad attitude and they get the order wrong. They also over charge and can’t even tell you why.
Atmosphere: 1
Food: 3
Service: 1
Ling Ren
I have been here a couple times for birthday cake. Service is fast. Ordered a large sheet cake for my daughter birthday via email with images of decoration and they were able to do it with short notice. Writing could be more professional but does the job.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Birthday Cake
John Koumpourlis
Sent my daughter to order an ice cream cake for my son’s birthday . Disappointed they don’t accept Amex, she had to leave and get another form of payment and come back
Atmosphere: 2
Food: 3
Service: 2
Hopi W
Our family really enjoys our carvel cakes! The last few times we’ve chosen to pick them up from this store, we’ve always been satisfied with their service and cakes. The guy is always friendly and accommodating with any writing on the cakes when possible.
Atmosphere: 5
Food: 5
Service: 5
Victoria Sideris
I love the location but they close earlier than they say and it gets me excited then i show up and the lights are off ?
David Hazan
I was buying middle size and I got very few ice cream the cup was not full at all very disappointing.
Alison Goldberg
I have been a regular here for years and they have never failed to make my ice cream the way I wanted to even if my requests are weird! ??
Atmosphere: 5
Food: 5
Service: 5
Ani H
Bad service , and attitude . Charged for the ice cream that my daughter has been having for awhile they change the taste and they add sprinkle on it which my daughter didn’t like it at all. Made a complaint and they didn’t care and still said will charge. Told the girl how you charge on something is your fault and it’s not the same Ice cream she has been having for a while. She didn’t care…. No coming here anymore
Atmosphere: 1
Food: 1
Service: 1
jenfjef ejnfjef
This Carvel will always hold a special place in my heartAt the shopping center with the Carvel and Holiday farms, there is a magical place called Carvel.One day I was feeling under the weather so I went to CarvelI was unaware that a simple seemingly ordinary trip to the ice cream shop would change my life forever.A friendly Carvel employee named Elyse served me with a warm smile. Her brown eyes and kind demeanor instantly made me feel at home. We struck up a casual conversation, as if we'd known each other for years. Elyse has a way of making people feel comfortable. I opened up to her about the struggles I was facing in my new life. Elyse listened intently and she shared her own stories of challenges. She assured me that I wasn't alone. Her words were soothing black, dark, wounded soul. She was more than just a Carvel employee; she became my guardian angel and friend in that Carvel. I returned to Carvel a lot, not just for the ice cream, but for of Elyse's company. As time went on, we became closer and closer. She was a lifeline that I had desperately needed during a time of loneliness and uncertainty.One dreadful evening, as I walked back from my friends house, I found myself in a dangerous situation. A group of mean boys began to harass me, and my heart was starting to pound so fast. Just when I thought I was about to face the worst, Elyse, my Carvel angel, appeared out of nowhere. She confronted the troublemakers, her voice steady , and with her quick thinking, she managed to defuse the situation and ensure my safety. She even threw flying ice cream saucers at them so they wouldn't come back ever again. She even made Fudgie the Whale come alive and chase them down the street with her magical powers! In that moment, Elyse didn't just save me physically from a potentially danerous encounter; she saved me emotionally, too. She had shown me kindness, friendship, and courage, and she had reminded me that I was not alone in this scary world. Our bond had grown stronger through shared experiences, and I realized that the support she had given me had pulled me out of the depths of loneliness and despair.Thank you Elyse.
David Palawasta
Great place for soft serve ice cream. Good service.
Good ice cream cakes for less then 50 dollars and good staff sometimes quit mostly loud in the night.
Parhum E
terrible service, drove here over 45 minutes for them to tell me they closed an hour early. the whole store smelt weird and looked run down and old. if I could rate it zero stars I would
Bari Gelfand
worst Carvel in America
Sajid Motiwala
Disappoint I hve never taste vanilla like this so tasteless….
The service here is not the best.
Some of the staff has a bad attitude and they get the order wrong. They also over charge and can’t even tell you why.
Atmosphere: 1
Food: 3
Service: 1
I have been here a couple times for birthday cake. Service is fast. Ordered a large sheet cake for my daughter birthday via email with images of decoration and they were able to do it with short notice. Writing could be more professional but does the job.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Birthday Cake
Sent my daughter to order an ice cream cake for my son’s birthday . Disappointed they don’t accept Amex, she had to leave and get another form of payment and come back
Atmosphere: 2
Food: 3
Service: 2
Our family really enjoys our carvel cakes! The last few times we’ve chosen to pick them up from this store, we’ve always been satisfied with their service and cakes. The guy is always friendly and accommodating with any writing on the cakes when possible.
Atmosphere: 5
Food: 5
Service: 5
I love the location but they close earlier than they say and it gets me excited then i show up and the lights are off ?
I was buying middle size and I got very few ice cream the cup was not full at all very disappointing.
I have been a regular here for years and they have never failed to make my ice cream the way I wanted to even if my requests are weird! ??
Atmosphere: 5
Food: 5
Service: 5
Bad service , and attitude . Charged for the ice cream that my daughter has been having for awhile they change the taste and they add sprinkle on it which my daughter didn’t like it at all. Made a complaint and they didn’t care and still said will charge. Told the girl how you charge on something is your fault and it’s not the same Ice cream she has been having for a while. She didn’t care…. No coming here anymore
Atmosphere: 1
Food: 1
Service: 1
This Carvel will always hold a special place in my heartAt the shopping center with the Carvel and Holiday farms, there is a magical place called Carvel.One day I was feeling under the weather so I went to CarvelI was unaware that a simple seemingly ordinary trip to the ice cream shop would change my life forever.A friendly Carvel employee named Elyse served me with a warm smile. Her brown eyes and kind demeanor instantly made me feel at home. We struck up a casual conversation, as if we'd known each other for years. Elyse has a way of making people feel comfortable. I opened up to her about the struggles I was facing in my new life. Elyse listened intently and she shared her own stories of challenges. She assured me that I wasn't alone. Her words were soothing black, dark, wounded soul. She was more than just a Carvel employee; she became my guardian angel and friend in that Carvel. I returned to Carvel a lot, not just for the ice cream, but for of Elyse's company. As time went on, we became closer and closer. She was a lifeline that I had desperately needed during a time of loneliness and uncertainty.One dreadful evening, as I walked back from my friends house, I found myself in a dangerous situation. A group of mean boys began to harass me, and my heart was starting to pound so fast. Just when I thought I was about to face the worst, Elyse, my Carvel angel, appeared out of nowhere. She confronted the troublemakers, her voice steady , and with her quick thinking, she managed to defuse the situation and ensure my safety. She even threw flying ice cream saucers at them so they wouldn't come back ever again. She even made Fudgie the Whale come alive and chase them down the street with her magical powers! In that moment, Elyse didn't just save me physically from a potentially danerous encounter; she saved me emotionally, too. She had shown me kindness, friendship, and courage, and she had reminded me that I was not alone in this scary world. Our bond had grown stronger through shared experiences, and I realized that the support she had given me had pulled me out of the depths of loneliness and despair.Thank you Elyse.
Great place for soft serve ice cream. Good service.
Restaurantji Recommends
Wouldn’t let us in at 9:50pm
Good ice cream cakes for less then 50 dollars and good staff sometimes quit mostly loud in the night.
terrible service, drove here over 45 minutes for them to tell me they closed an hour early. the whole store smelt weird and looked run down and old. if I could rate it zero stars I would
worst Carvel in America
Disappoint I hve never taste vanilla like this so tasteless….
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