Dunkin'
300 Roslyn Rd, Roslyn Heights
(516) 277-1621
Recent Reviews
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Bathroom door doesn’t lock and no soap in the bathroom!!
Coffee is like hot water . No taste. And their environmental cup, the lid always falls off . It's not good when you're holding boiling water .
While purchasing a chocolate with sprinkles at the checkout counter, I witnessed the female cashier engage in inappropriate food handling procedures. Specifically, After scratching his head, the cashier took a donut.
This behavior raises serious concerns regarding:
Failure to follow basic hygiene protocols,Potential contamination risks from hair/scalp particles
The lady over there is very unprofessional and give me wrong order and top of it she charge me again for new one and telling me i order it wrong. i didn’t like the service.
The coffee was good but they forgot to add blueberry to the coffee which is my favorite.
Atmosphere: 4
Food: 4
Service: 4
This place is horrible. Ordered 16 glazed donuts for a party and 5 breakfast wraps for a party. Waited 2 hours and no good. Asked them and they said I didn’t order. I showed theme my purchase history but they told me to leave
They can’t even get one drink order right took 15 minutes just to get one large drink come on
Charged 10 bucks for breakfast sandwich and coffee when they have a combo for the same items for 6 bucks. Woman was talking fast in thick accent and claimed she asked if I wanted combo. Dishonest will not be coming back.
Atmosphere: 3
Food: 3
Service: 1
I ordered online, and there was a small hiccup reading the online Dunkin app order, but the drinks were good. The food was just sadly incorrect. We ordered pumpkin flavor munchkin and glazed chocolate munchkin, but only got glazed. Still had a great experience and staff was very friendly thank you.
Atmosphere: 5
Food: 3
Service: 4
Recommended dishes: Croissant, Maple Sugar Bacon Breakfast Sandwich, Bacon Egg and Cheese
Good Coffee and very delicious
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
My favorite of all
Atmosphere: 4
Food: 4
Service: 4
I recently had a very disappointing experience at this location. If I could give zero stars, I would. The customer service was terrible. A lady with eyeglasses, who claimed to be the manager, was vulgar and unprofessional. She started screaming and yelling at my kids for no apparent reason, which was entirely uncalled for.
When I approached her to address the situation calmly, she dismissed my concerns and continued her unprofessional behavior.
This is not how customers should be treated, and it left my family and me feeling very uncomfortable and upset.
I hope the management takes serious steps to address this issue and ensures that their staff is trained to handle situations more
appropriately and respectfully in the future. I will not be returning to this establishment and do not recommend it to others.
Service: 1
Rude manager. My party ordered 3 SANDWICHES, my kids were standing there waited for 15 MINUTES. Apparently our food was ready but wasn’t set on the shelf, so we asked if our food is ready. That lady asked what we ordered, so the kids started listing the food that we ordered slowly, then that lady claimed to be the manager yelled at my kids said “Don’t even know your own order, okay”. excuse me? They are just kids!!! Before that happened, my friend also asked for keys to the bathroom to that manager. The manager started looking behind my friend and speaking to another customer, completing ignoring my friend on purpose. I’m confused why she was even yelling at my kids. Even before she gave us our order, she gave us a nasty glare. When we were on our way out the door, she yelled, “Don’t come back!”and that, we already know. There was a really nice Caucasian male employee though. Still, definitely do NOT go to this location, literally anything else is better.
Service: 1
They don’t look at the clients,3/4 people are waiting on the line and they are acting nobody is inside and doing cleaning stuff behind the counter..
Atmosphere: 1
Food: 1
Service: 1
I would’ve gave it a 5 star but for the past few times I’ve went the coffee tasted sour. I’m pretty sure it was the milk was sour in the frozen coffee but in general, they used to have great coffee. I’m still gonna give them a chance though because I believe that everyone has bad days. Hopefully the next coffee will be good, but I also got an egg and cheese croissant with hash-browns which tasted great so it’s just the coffee. Otherwise, a very good place.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Muffins, Munchkins Donut Hole Treats, Croissant, Donuts
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