Starbucks
373 Willis Ave, Roslyn Heights
(516) 625-7390
Recent Reviews
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Employees working at this Starbucks have a lot of attitude for no reason, even when you speak to them respectfully.
Atmosphere: 5
Food: 5
Service: 1
If you want nasty staff, long waits and your order constantly wrong this is the location for you! Assistant Mananger needs some training to act appropriately with customers. Pathetic.
Atmosphere: 1
Food: 1
Service: 1
I have never had the need to write a review till today. I love this starbucks and all their workers but there is this one guy who always messes up my order and has a nasty attitude whose name i saw on the apron said Mateo.I speak Spanish as well and he ignored my Spanish which lol okayyy maybe there's a policy regarding other languages??? Anyways I ordered my drink waited at the end for it to be wrong on the ticket. He didn't read the order back to me so I guessed that everything was good but I guess not. He looks at you like he could kill you I don't low why they hire people with nasty attitudes.
Atmosphere: 1
Food: 5
Service: 1
There has not been a Starbucks as awesome as this one. The manager, Peter, greets everyone as they come in the store and makes a commercial chain feel like a small business with its warmth and comfort. Other businesses, Starbucks & just other humans need to observe how kind Peter and his staff are. Might come here every other day just to do work & watch kindness radiate!
Atmosphere: 5
Food: 5
Service: 5
Good day
Atmosphere: 5
Food: 5
Service: 5
This place SUCKS! The food options are terrible! nothing is ever made right when I order and every time I walk in its always packed no matter what time I come!! also forcing your employees to wear all black just for the apron is ridiculous! I remember when employees used to be able to express themselves with their clothes and hair! Not only that but their aprons too! I can't stand this corporate greed anymore, Im forevermore boycotting starbucks and I suggest everyone do the same!
Atmosphere: 1
Food: 1
Service: 1
wait times can be iffy but if you've ever worked in food service you'd know that its not easy making 30 plus drinks in under 10 minutes
Atmosphere: 5
Food: 5
Service: 5
WE LOVE IT HERE, THESE ARE MY PEOPLE. RAHHHHHHH
Atmosphere: 5
Food: 5
Service: 5
Such a great experience every time I come here! The staff are always so friendly and welcoming they really make you feel cared for. It’s more than just grabbing coffee..they actually brighten your day. I always leave in a better mood and look forward to coming back!
Atmosphere: 5
Food: 5
Service: 5
Starbucks used to be a more coffehouse feel with comfy seats. Now it's a convenience stop with burnt tasting coffee. I like their breakfast sandwiches and the service is friendly.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
I’ve been to this location a few times and the staff is honestly the most pleasant and friendly of all the Starbucks I’ve been to in NYC/Long Island. I almost forget I’m in New York and I’m saying this as a New Yorker. If I lived closer this would be my go to Starbucks.
Atmosphere: 5
Food: 5
Service: 5
Big space. Cool place. Crew are busy when customer are ordering.
Atmosphere: 5
Food: 5
Service: 5
Excellent service, great staff. Give Brian a huge tip!!
Atmosphere: 5
Food: 5
Service: 5
Excellent staff!! Can't wait to come again and thanks again to the new hire Brian :D
Atmosphere: 5
Food: 5
Service: 5
This was my teenage Starbucks and when I come back to my hometown, I feel so sad about what it has become. Unfriendly staff with no warmth or sense of humor that look right through you with this glazed expression. The tip option on the screen always feels like a joke. I’ve tried to make it work now for a few visits and I give up. I’m seeing that indie run places are the better option where I am more than happy to tip. These chains have to understand that we can make coffee at home or go somewhere else. When we go out, it’s about the total experience from the product to the service. A friendly vibe goes a long way!
Atmosphere: 2
Food: 2
Service: 1
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