Dinner at Prine 1024 in Roslyn. Everything was amazing, lamb chops, skirt steak еverything was cooked perfectly. We even got a dessert on the house. I didn't like my cocktail (it was not balanced at all), it was replaced by another one which was much better... A great meal indeed with a very attentive service... I was so happy but then I was told by the waiter that they charged my card by mistake to close another table. $600 was charged to my card by mistake. Great! Great indeed. We talked to GM, he pretty much said that I would be charged, but the charge would disappear soon. Any advise? P. S. Update on the story. I called my bank, and they told me since the charge is over $500, they needed a fax letter from the restaurant to remove the charge. The charge will be there until next Friday, not Tuesday how some people told me. Ok, called Prime 1024. No manager on site. Got a call back. Spent 20 min on the phone begging to send the letter. Why should I, correct? No luck, the manager refused to. I just don't get it, how hard it is to fix something YOU screwed up?!
Atmosphere: 4
Food: 4
Service: 4
KMR Consulting
I went here for my birthday with 5 other people - the steak i ordered was far from prime the steak came out cold and it had no flavor - the grilled shrimp also was plain no flavor the waiters were very nice and accomodating to our needs the dessert was very good and so was the coffee but the main courses lacked flavor and for the price we paid I expected better food - the atmosphere was amazing
Atmosphere: 5
Food: 2
Service: 5
Laura Victor
The waiter was very unprofessional and had an attitude the whole time, had to wait 1hr30 For my food and it wasn't even good. The steak was not to my liking and they gave me no steak sauce. Medium rare more like it's rare that I'll come back. The management tried to bribe us to leave, the food wasn't worth staying.
Atmosphere: 1
Food: 1
Service: 1
Frankco Harris
Had a nice meal with my family for our 15th wedding anniversary. Towards the end of the meal, a roach crawled behind our head by the bar. We called the manager and he pulled the table out and removed the roach. Upon sitting back down, two more roaches crawled up the wall. The waiter told me the bill was on the house and I tipped him. Before I could leave, the waiter came back with a bill and said I gave you 20% off. I explained to him that I thought the food was on the house and apparently the manager was not pleased with that decision. I paid the bill and they offer free dessert which I refused. We had food left that I had to throw out because I did not know if roaches were in the bags that they gave me so we put them in the trash. When I tried to write a review on OpenTable, they canceled our reservation.
Atmosphere: 1
Food: 3
Service: 1
Svetlana Yakubova
For a high end restaurant the food tasted no better than a diner. Lamb chops had no flavor and tasted like rubber. Sushi looked like a child made them. Appetizers were blunt and had no flavor. The only good thing I can say is the waiters work hard to serve everyone. Would not recommend this place.
Atmosphere: 2
Food: 2
Service: 3
Irv Goldberg
Food, service,and atmosphere were very good. I could not have asked for more.
Atmosphere: 4
Food: 4
Service: 4
Eliza M
We went to prinr for lunch and it was dissapointting...the service was sluggish, fruit flies everywhete on my table...but worst my branzino was undercooked abd favorless no even salt....management was sitting righ across(eating $drinking) but not even paying of what was going on...steak was really good ....after $120 for lunch I was still humgry since I didnt want to eat the re heated fish now dried up after sending it back...very sad but I understand why it was empty for lunch...give it 2 stars only becauce the ny strip was perfect...
Atmosphere: 2
Food: 2
Service: 3
Claudine J
The decor is nice and on par with most steakhouses. The service from Miguel was an absolute pleasure. We walked in with no reservation at 9pm on a Friday night and were seated right away. The menu has a lot of enticing options. I ordered the octopus appetizer but it was just okay, I’d skip. However, the Spaghetti w/ Lobster was 10/10! I had the mashed potatoes side and it was also good. I’d recommend and plan to revisit but skip the grilled octopus.
Atmosphere: 5
Food: 4
Service: 5
Novella Mikhaylov
This evening one of the entrees Chilean Sea Bas was served cold inside. When I requested for a manager, the manager took the fish back, warmed it up and brought it back. No apology, very dry approach, nothing else was offered to recover this poor service.
Parking: Valet parking attendant disappeared after we returned from dinner to a parking lot. We had to wait for a while to get our car back.
I’m in town for work and this place was just a short walk from my hotel. I had the brazino, port wine and sorbet. I will return on my next work visit.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Branzino Main Course
kamal N
Great food. Wait staff was excellent and attentive. Highly recommended.
Atmosphere: 5
Food: 5
Service: 5
Alicia
Here's a review you can use for Prime 1024 steak restaurant in NYC: "Prime 1024 is a true standout among NYC steakhouses. The steaks are absolutely phenomenal—perfectly cooked, tender, and bursting with flavor. The ambiance is upscale yet inviting, with a stylish decor that sets the perfect tone for an evening out. Service is top-notch; the staff is attentive, knowledgeable, and ensures that every need is met without being intrusive. Whether you're here for a special occasion or just a great meal, Prime 1024 delivers on all fronts. A must-visit for steak lovers looking for an exceptional dining experience!"
Jo-Anne
This was our first time at Prime 1024. I was pleasantly surprised. I'm not a steak eater, but they have so much choice on the menu, not just steak. It was fabulous. The food was delicious. Service excellent. Would highly recommend. We went on a Wednesday evening, so it wasn't busy, or too noisy. I imagine the noise would be louder on a Friday and Saturday. We would definitely go back again. Very impressed.
James
E we took my parents to Prime 1024 to celebrate their wedding anniversary and we LOVED the experience! The service was impeccable and the food was not only beautifully presented, but delectable, as well. We all enjoyed the fixed price meal and it was well worth it! Highly recommend.
Dinner at Prine 1024 in Roslyn. Everything was amazing, lamb chops, skirt steak еverything was cooked perfectly. We even got a dessert on the house. I didn't like my cocktail (it was not balanced at all), it was replaced by another one which was much better... A great meal indeed with a very attentive service... I was so happy but then I was told by the waiter that they charged my card by mistake to close another table. $600 was charged to my card by mistake. Great!
Great indeed. We talked to GM, he pretty much said that I would be charged, but the charge would disappear soon. Any advise?
P. S. Update on the story. I called my bank, and they told me since the charge is over $500, they needed a fax letter from the restaurant to remove the charge. The charge will be there until next Friday, not Tuesday how some people told me. Ok, called Prime 1024. No manager on site. Got a call back. Spent 20 min on the phone begging to send the letter. Why should I, correct? No luck, the manager refused to. I just don't get it, how hard it is to fix something YOU screwed up?!
Atmosphere: 4
Food: 4
Service: 4
I went here for my birthday with 5 other people - the steak i ordered was far from prime the steak came out cold and it had no flavor - the grilled shrimp also was plain no flavor the waiters were very nice and accomodating to our needs the dessert was very good and so was the coffee but the main courses lacked flavor and for the price we paid I expected better food - the atmosphere was amazing
Atmosphere: 5
Food: 2
Service: 5
The waiter was very unprofessional and had an attitude the whole time, had to wait 1hr30 For my food and it wasn't even good. The steak was not to my liking and they gave me no steak sauce. Medium rare more like it's rare that I'll come back. The management tried to bribe us to leave, the food wasn't worth staying.
Atmosphere: 1
Food: 1
Service: 1
Had a nice meal with my family for our 15th wedding anniversary. Towards the end of the meal, a roach crawled behind our head by the bar. We called the manager and he pulled the table out and removed the roach. Upon sitting back down, two more roaches crawled up the wall. The waiter told me the bill was on the house and I tipped him. Before I could leave, the waiter came back with a bill and said I gave you 20% off. I explained to him that I thought the food was on the house and apparently the manager was not pleased with that decision. I paid the bill and they offer free dessert which I refused. We had food left that I had to throw out because I did not know if roaches were in the bags that they gave me so we put them in the trash. When I tried to write a review on OpenTable, they canceled our reservation.
Atmosphere: 1
Food: 3
Service: 1
For a high end restaurant the food tasted no better than a diner. Lamb chops had no flavor and tasted like rubber. Sushi looked like a child made them. Appetizers were blunt and had no flavor. The only good thing I can say is the waiters work hard to serve everyone.
Would not recommend this place.
Atmosphere: 2
Food: 2
Service: 3
Food, service,and atmosphere were very good. I could not have asked for more.
Atmosphere: 4
Food: 4
Service: 4
We went to prinr for lunch and it was dissapointting...the service was sluggish, fruit flies everywhete on my table...but worst my branzino was undercooked abd favorless no even salt....management was sitting righ across(eating $drinking) but not even paying of what was going on...steak was really good ....after $120 for lunch I was still humgry since I didnt want to eat the re heated fish now dried up after sending it back...very sad but I understand why it was empty for lunch...give it 2 stars only becauce the ny strip was perfect...
Atmosphere: 2
Food: 2
Service: 3
The decor is nice and on par with most steakhouses. The service from Miguel was an absolute pleasure. We walked in with no reservation at 9pm on a Friday night and were seated right away. The menu has a lot of enticing options. I ordered the octopus appetizer but it was just okay, I’d skip. However, the Spaghetti w/ Lobster was 10/10!
I had the mashed potatoes side and it was also good. I’d recommend and plan to revisit but skip the grilled octopus.
Atmosphere: 5
Food: 4
Service: 5
This evening one of the entrees Chilean Sea Bas was served cold inside. When I requested for a manager, the manager took the fish back, warmed it up and brought it back. No apology, very dry approach, nothing else was offered to recover this poor service.
Parking: Valet parking attendant disappeared after we returned from dinner to a parking lot. We had to wait for a while to get our car back.
Atmosphere: 3
Food: 2
Service: 1
Food are average , Could be better ,
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
I’m in town for work and this place was just a short walk from my hotel. I had the brazino, port wine and sorbet. I will return on my next work visit.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Branzino Main Course
Great food. Wait staff was excellent and attentive. Highly recommended.
Atmosphere: 5
Food: 5
Service: 5
Here's a review you can use for Prime 1024 steak restaurant in NYC: "Prime 1024 is a true standout among NYC steakhouses. The steaks are absolutely phenomenal—perfectly cooked, tender, and bursting with flavor. The ambiance is upscale yet inviting, with a stylish decor that sets the perfect tone for an evening out. Service is top-notch; the staff is attentive, knowledgeable, and ensures that every need is met without being intrusive. Whether you're here for a special occasion or just a great meal, Prime 1024 delivers on all fronts. A must-visit for steak lovers looking for an exceptional dining experience!"
This was our first time at Prime 1024. I was pleasantly surprised. I'm not a steak eater, but they have so much choice on the menu, not just steak. It was fabulous. The food was delicious. Service excellent. Would highly recommend. We went on a Wednesday evening, so it wasn't busy, or too noisy. I imagine the noise would be louder on a Friday and Saturday. We would definitely go back again. Very impressed.
E we took my parents to Prime 1024 to celebrate their wedding anniversary and we LOVED the experience! The service was impeccable and the food was not only beautifully presented, but delectable, as well. We all enjoyed the fixed price meal and it was well worth it! Highly recommend.
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