I’ve been coming to the SoBol in St. James for years and always loved it—especially when it was run by local young people who were kind and made the environment feel warm and welcoming. But my experience on 4/5 around 3:55 PM was humiliating, upsetting, and flat-out unacceptable.
I have a speech disability—I stutter—and while I was trying to order (a regular-sized açaí bowl with Nutella and mangos), the employee helping me walked away mid-order without saying a word. He went into the back and brought out someone else to take my order. While I struggled to speak, he stood in the back and stared at me the entire time, watching me with absolutely no empathy as I was visibly anxious and uncomfortable. It felt like I was being put on display—like a problem they didn’t want to deal with.
I ended up typing my order because I was so embarrassed and anxious. Let me be clear: my stutter is not the issue—your staff’s reaction to it is. The lack of patience, the complete disregard for basic human decency, and the way I was made to feel less-than—it was ableist, plain and simple.
I never thought I’d have to say this about a place I used to genuinely enjoy, but I left feeling ashamed and angry. If there’s new ownership, it definitely shows—and not in a good way. I hope serious action is taken, because no one should be treated this way for simply speaking differently.
Jesse Lewis
I love this location. Tabi is always incredibly nice and helpful. Everyone always has a smile on their face. Top notch smoothies too of course!
Atmosphere: 5
Food: 5
Service: 5
Kristina Rinaldi
Always a pleasure when I order here. Best açaí bowls anywhere!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Acai Bowl
Brendan Fleming
Great acai bowl and only negative is the wimpy spoon. The experience & price is premium, yet the most important part is a small wimpy spoon. Luckily, the quality of the bowl makes up for it!
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Acai Bowl
Angela Placido
I’ve been to other locations of SoBol but this location always go above and beyond when it comes to speed, accuracy and customer service experience!!! My super green smoothie always taste fresh and delicious. The employees are always smiling and quick with my order.
Gladis Monterrosa
Excellent açai bowls in an excellent location so happy they opened up here. The guys who work at the register and counter were also very knowledgeable on all of the different products. I’m definitely gonna try something other than açai next time maybe a mango.
Atmosphere: 5
Food: 5
Service: 5
Ally
I was so excited to try açaí for the first time, this place didn’t give me a great experience with it and one of the things I hate the most is finding stuff in my food, and in this case I found a hair in my açaí bowl that I got just now :(
Food: 1
hilal sevencan
SO GOOD! The best acai bowl ever!! I highly recommend. They are the best
Atmosphere: 5
Food: 5
Service: 5
Briana P. Randolph
I was serviced by Mohammad this morning at this location.. and it was the best experience! He was so nice while taking my order, I watched him assemble my bowl so swift and neat! He did not miss a beat lol! I know this may be little to others but just a happy genuine service early in the morning can really start someone’s day on the right foot! I appreciate him being so nice this morning, thank you Mohammad!OH MY AÇAÍ BOWL ARE ALWAYS ON POINT! Thank youuu
Obviously everyone loves this product, the workers keep the occasional long line moving. just wish it was a little cheaper. Not Sobols fault, they all charge the dame.
Atmosphere: 4
Food: 5
Service: 5
Pat B
First time here! I had an amazing bowl that was made to perfection. The gentleman that helped me was very friendly and curtious! The location is very neat and clean. I ordered a medium bowl and it was so pretty and layered ever so nicely. There are many toppings to choose from. You can sit inside or outside. Looking forward to going back again!
Atmosphere: 5
Food: 5
Service: 5
BusyB
First time here! I had an amazing bowl that was made to perfection. The gentleman that helped me was very friendly and curtious! The location is very neat and clean. I ordered a medium bowl and it was so pretty and layered ever so nicely. There are many toppings to choose from. You can sit inside or outside. Looking forward to going back again!
Atmosphere: 5
Food: 5
Service: 5
Annu Nakian
Grossly overcharge for watered down smoothies compared to other locations ??
I’ve been coming to the SoBol in St. James for years and always loved it—especially when it was run by local young people who were kind and made the environment feel warm and welcoming. But my experience on 4/5 around 3:55 PM was humiliating, upsetting, and flat-out unacceptable. I have a speech disability—I stutter—and while I was trying to order (a regular-sized açaí bowl with Nutella and mangos), the employee helping me walked away mid-order without saying a word. He went into the back and brought out someone else to take my order. While I struggled to speak, he stood in the back and stared at me the entire time, watching me with absolutely no empathy as I was visibly anxious and uncomfortable. It felt like I was being put on display—like a problem they didn’t want to deal with. I ended up typing my order because I was so embarrassed and anxious. Let me be clear: my stutter is not the issue—your staff’s reaction to it is. The lack of patience, the complete disregard for basic human decency, and the way I was made to feel less-than—it was ableist, plain and simple. I never thought I’d have to say this about a place I used to genuinely enjoy, but I left feeling ashamed and angry. If there’s new ownership, it definitely shows—and not in a good way. I hope serious action is taken, because no one should be treated this way for simply speaking differently.
I love this location. Tabi is always incredibly nice and helpful. Everyone always has a smile on their face. Top notch smoothies too of course!
Atmosphere: 5
Food: 5
Service: 5
Always a pleasure when I order here. Best açaí bowls anywhere!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Acai Bowl
Great acai bowl and only negative is the wimpy spoon. The experience & price is premium, yet the most important part is a small wimpy spoon. Luckily, the quality of the bowl makes up for it!
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Acai Bowl
I’ve been to other locations of SoBol but this location always go above and beyond when it comes to speed, accuracy and customer service experience!!! My super green smoothie always taste fresh and delicious. The employees are always smiling and quick with my order.
Excellent açai bowls in an excellent location so happy they opened up here. The guys who work at the register and counter were also very knowledgeable on all of the different products. I’m definitely gonna try something other than açai next time maybe a mango.
Atmosphere: 5
Food: 5
Service: 5
I was so excited to try açaí for the first time, this place didn’t give me a great experience with it and one of the things I hate the most is finding stuff in my food, and in this case I found a hair in my açaí bowl that I got just now :(
Food: 1
SO GOOD! The best acai bowl ever!! I highly recommend. They are the best
Atmosphere: 5
Food: 5
Service: 5
I was serviced by Mohammad this morning at this location.. and it was the best experience! He was so nice while taking my order, I watched him assemble my bowl so swift and neat! He did not miss a beat lol! I know this may be little to others but just a happy genuine service early in the morning can really start someone’s day on the right foot! I appreciate him being so nice this morning, thank you Mohammad!OH MY AÇAÍ BOWL ARE ALWAYS ON POINT! Thank youuu
Nice and clean with friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Acai Bowl
Restaurantji Recommends
Love this place so
Atmosphere: 5
Food: 5
Service: 5
Obviously everyone loves this product, the workers keep the occasional long line moving. just wish it was a little cheaper. Not Sobols fault, they all charge the dame.
Atmosphere: 4
Food: 5
Service: 5
First time here! I had an amazing bowl that was made to perfection. The gentleman that helped me was very friendly and curtious! The location is very neat and clean. I ordered a medium bowl and it was so pretty and layered ever so nicely. There are many toppings to choose from. You can sit inside or outside. Looking forward to going back again!
Atmosphere: 5
Food: 5
Service: 5
First time here! I had an amazing bowl that was made to perfection. The gentleman that helped me was very friendly and curtious! The location is very neat and clean. I ordered a medium bowl and it was so pretty and layered ever so nicely. There are many toppings to choose from. You can sit inside or outside. Looking forward to going back again!
Atmosphere: 5
Food: 5
Service: 5
Grossly overcharge for watered down smoothies compared to other locations ??
Atmosphere: 1
Food: 1
Service: 1
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