Stopped in on a Thursday around 4pm. No wait for table in dining room, we were sat immediately. Server was friendly and professional. Menus and popcorn dropped off and drink order taken. Decided on Vermont Cheddar Burger cooked medium ? as per server recommendation because of the maple mayo and caramelized onions. Cousin said burger was nothing special and she could hardly taste the maple mayo. She was not impressed with this tasteless (not hot, barely warm) specialty burger. I ordered shrimp stuffed with tasteless (saltine?) crackers. The Shrimp was overcooked. The mashed potatoes and broccoli were underwhelming and cold. By the time our server came back to check on our meals, my cousin had picked over her burger and was done eating what she wanted and I had eaten my shrimp. We told her about the cold temperature of our food and she offered to bring out more broccoli, which I didn’t want. This is our 2nd time dining at a 99 Restaurant location in a year. We were not happy with our food from the Aviation Mall restaurant from 10 months ago or the Route 50 Saratoga location last week. We will not be going back to any 99 Restaurant locations in the future. Prices have increased for basic food items, the menu needs to be revamped, and they need to bring back certain meals at a specially priced section of their menu! What happened to all of the $9.99 priced meals??!… Bring them Back!! Give us more options at a reasonable price!!
Atmosphere: 3
Food: 2
Service: 2
M C
Food was good ,restaurant was clean and was a overall good experience.
Atmosphere: 4
Food: 5
Service: 4
Cherylle Hudak
Food was exceptionally good! And Dessert was even better...Parking: Handicap parking is available and other parking is close byKid-friendliness: They cater to kids with crayons and coloring sheet and kid friendly menu
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spinach & Artichoke Dip
Arthur Depoian
Definitely one of the better "casual dining" chains.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Vermont Cheddar Burger, Homestyle Chicken Pot Pie, Fish and Chips, Popcorn, Lobster Roll with Coke Slaw, Fish & Chips
Matthew Miller
The 99 restaurant was an amazing place. Good food, good service, and a good atmosphere. My 99 review for the one I went to is 100/100 experience. The one I went to was the one in Saratoga Springs near the mall. I like any 99 restaurant I can find. They are a good restaurant chain.
Atmosphere: 5
Food: 5
Service: 5
Mary T.
Me and my family go there every Christmas Eve and have dinner it's quiet and we have a nice little dinner the night before Christmas! It's nice and we relax and this way mom doesn't have a big mess to Clean before Christmas ! Anyways it's nice and a good meal we usually have a nice server and staff is pleasant !
Barb Cassier
Always good. Lunch special BLT wrap was big enough to take half home. Best slaw
Atmosphere: 5
Food: 5
Service: 5
Nancy Pettit
We have lunch once a week after shopping. Great wait staff, and consistent great food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Onion Soup, Popcorn, Spinach & Artichoke Dip, Bacon Cheeseburger and Fries, Lemon Caper Haddock
Unicorn dolce dog Productions
Me and my family like to eat here on Christmas Eve and the food is always good but I feel they kinda rush
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Tenders, Chicken Parmigiana, Bacon Cheeseburger and Fries
Robert Johnson
Definitely a go to place. Food and service are always great!
Always a good place to go for a no fuss meal with friends.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Popcorn, Bacon Cheeseburger and Fries
Laura Medeiros
Great atmosphere. I enjoyed a nice lunch snack well getting car maintenance done close by. I was able to walk to the location and enjoy a meal.
Atmosphere: 5
Food: 5
Service: 5
Megan “Mammy” Ostrander
My family came here after black Friday shopping. We knew it would probably be busy, but our waitress was still incredibly friendly, and our food came out in no time. Everything was how we ordered it. We will definitely be coming back.
Atmosphere: 5
Food: 5
Service: 5
Siobhan Clark (Follower of Christ)
I'm more concerned with the many complaints about the lobster roll not being fresh not being hot and not being plentiful I guess and then no responses from the company on those but definitely responses on comments that have great service great food great appetizers great this great that and that concerns me because anyone can write a raving review but most people won't write a review at all unless it's something negative that they did not like about either the service or the food or the atmosphere and they feel like they did not get their money's worth their money was not spent well and their bellies were not fully satisfied and those I tend to believe far more than great appetizers excellent service because we don't know if they're even true but we also don't know if these people know the server or something to that degree and so I tend to not trust raving reviews with little words but I definitely tend to trust reviews that have honest, heartfelt reviews of their experience that they paid probably good money for and either enjoyed or did not enjoy LOL but I can definitely tell you I love Lobster and I love lobster rolls but I absolutely will not even try one there really reviews that I've seen and they could be from of their restaurants not necessarily the one that is listed with their address so I will not be trying to lobster roll or the seafood Trio because that just got demolished with some reviews that were atrocious on the part of the restaurant at best and customers that are so unhappy they are not going to return. It's very sad to see no commentary on those reviews for the people who experienced a negative experience so much so that they wanted other people to know on a Google restaurant review! Most people can't find a single moment of their day to direct towards anything outside of their daily routine so to find several moments to write a detailed review of the food, the service, the experience, and their dissatisfaction is unfortunate. If they can respond to the ones that have raving reviews of five words or less and thank them for it they should put in the time to inquire as to why the restaurant experience was bad and get more details because when you tell the truth the details are there for you already but when you lie you have to make them up and they are never the same it sounds fictitious and if you have truth in you you can recognize deception but if you don't have truth in you you can't recognize it so I guess that isn't even something to consider most of the time but I have truth in me and I would be able to hear someone's story of their experience and know by talking with them if what they are telling me is truthful and then I would take it to the next step and figure out a Mutual compromise that isn't going to break the restaurants Bank but will lead that potentially lost customer into potentially giving the restaurant at least another chance and you do that by offering some type of discount that will not only bring you in another customer but will give your restaurant a chance to recoup its reputation with them and it will give the customer an opportunity to see if the restaurant can be redeemed but not answering at all is just bad customer service which only leads to a final conclusion that the restaurant is not worth putting any money into on any level and that's not good so do better 99 do better
Atmosphere: 5
Food: 3
Service: 5
Bryan Staigar
Food was so fake. Half rack of ribs, super dry, very little meat, smoke tasted fake and little to no sauce. Fries were chewy and the coleslaw definitely didnt have a good base. Boneless wings were ok but for a place that boasts about their breaded chicken, rather underwhelming. Chicken wrap was also nothing to write home about, took half of it home just to throw it away. Service was quick and observant but the hostess was super dry and the waiter was a little on the dry side too. I feel it was definitely not worth the money. Hadnt been there in many years, now i remember why.
Stopped in on a Thursday around 4pm. No wait for table in dining room, we were sat immediately. Server was friendly and professional. Menus and popcorn dropped off and drink order taken. Decided on Vermont Cheddar Burger cooked medium ? as per server recommendation because of the maple mayo and caramelized onions. Cousin said burger was nothing special and she could hardly taste the maple mayo. She was not impressed with this tasteless (not hot, barely warm) specialty burger. I ordered shrimp stuffed with tasteless (saltine?) crackers. The Shrimp was overcooked. The mashed potatoes and broccoli were underwhelming and cold. By the time our server came back to check on our meals, my cousin had picked over her burger and was done eating what she wanted and I had eaten my shrimp. We told her about the cold temperature of our food and she offered to bring out more broccoli, which I didn’t want. This is our 2nd time dining at a 99 Restaurant location in a year. We were not happy with our food from the Aviation Mall restaurant from 10 months ago or the Route 50 Saratoga location last week. We will not be going back to any 99 Restaurant locations in the future. Prices have increased for basic food items, the menu needs to be revamped, and they need to bring back certain meals at a specially priced section of their menu! What happened to all of the $9.99 priced meals??!… Bring them Back!! Give us more options at a reasonable price!!
Atmosphere: 3
Food: 2
Service: 2
Food was good ,restaurant was clean and was a overall good experience.
Atmosphere: 4
Food: 5
Service: 4
Food was exceptionally good! And Dessert was even better...Parking: Handicap parking is available and other parking is close byKid-friendliness: They cater to kids with crayons and coloring sheet and kid friendly menu
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spinach & Artichoke Dip
Definitely one of the better "casual dining" chains.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Vermont Cheddar Burger, Homestyle Chicken Pot Pie, Fish and Chips, Popcorn, Lobster Roll with Coke Slaw, Fish & Chips
The 99 restaurant was an amazing place. Good food, good service, and a good atmosphere. My 99 review for the one I went to is 100/100 experience. The one I went to was the one in Saratoga Springs near the mall. I like any 99 restaurant I can find. They are a good restaurant chain.
Atmosphere: 5
Food: 5
Service: 5
Me and my family go there every Christmas Eve and have dinner it's quiet and we have a nice little dinner the night before Christmas! It's nice and we relax and this way mom doesn't have a big mess to Clean before Christmas ! Anyways it's nice and a good meal we usually have a nice server and staff is pleasant !
Always good. Lunch special BLT wrap was big enough to take half home. Best slaw
Atmosphere: 5
Food: 5
Service: 5
We have lunch once a week after shopping. Great wait staff, and consistent great food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Onion Soup, Popcorn, Spinach & Artichoke Dip, Bacon Cheeseburger and Fries, Lemon Caper Haddock
Me and my family like to eat here on Christmas Eve and the food is always good but I feel they kinda rush
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Tenders, Chicken Parmigiana, Bacon Cheeseburger and Fries
Definitely a go to place. Food and service are always great!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Always a good place to go for a no fuss meal with friends.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Popcorn, Bacon Cheeseburger and Fries
Great atmosphere. I enjoyed a nice lunch snack well getting car maintenance done close by. I was able to walk to the location and enjoy a meal.
Atmosphere: 5
Food: 5
Service: 5
My family came here after black Friday shopping. We knew it would probably be busy, but our waitress was still incredibly friendly, and our food came out in no time. Everything was how we ordered it. We will definitely be coming back.
Atmosphere: 5
Food: 5
Service: 5
I'm more concerned with the many complaints about the lobster roll not being fresh not being hot and not being plentiful I guess and then no responses from the company on those but definitely responses on comments that have great service great food great appetizers great this great that and that concerns me because anyone can write a raving review but most people won't write a review at all unless it's something negative that they did not like about either the service or the food or the atmosphere and they feel like they did not get their money's worth their money was not spent well and their bellies were not fully satisfied and those I tend to believe far more than great appetizers excellent service because we don't know if they're even true but we also don't know if these people know the server or something to that degree and so I tend to not trust raving reviews with little words but I definitely tend to trust reviews that have honest, heartfelt reviews of their experience that they paid probably good money for and either enjoyed or did not enjoy LOL but I can definitely tell you I love Lobster and I love lobster rolls but I absolutely will not even try one there really reviews that I've seen and they could be from of their restaurants not necessarily the one that is listed with their address so I will not be trying to lobster roll or the seafood Trio because that just got demolished with some reviews that were atrocious on the part of the restaurant at best and customers that are so unhappy they are not going to return. It's very sad to see no commentary on those reviews for the people who experienced a negative experience so much so that they wanted other people to know on a Google restaurant review! Most people can't find a single moment of their day to direct towards anything outside of their daily routine so to find several moments to write a detailed review of the food, the service, the experience, and their dissatisfaction is unfortunate. If they can respond to the ones that have raving reviews of five words or less and thank them for it they should put in the time to inquire as to why the restaurant experience was bad and get more details because when you tell the truth the details are there for you already but when you lie you have to make them up and they are never the same it sounds fictitious and if you have truth in you you can recognize deception but if you don't have truth in you you can't recognize it so I guess that isn't even something to consider most of the time but I have truth in me and I would be able to hear someone's story of their experience and know by talking with them if what they are telling me is truthful and then I would take it to the next step and figure out a Mutual compromise that isn't going to break the restaurants Bank but will lead that potentially lost customer into potentially giving the restaurant at least another chance and you do that by offering some type of discount that will not only bring you in another customer but will give your restaurant a chance to recoup its reputation with them and it will give the customer an opportunity to see if the restaurant can be redeemed but not answering at all is just bad customer service which only leads to a final conclusion that the restaurant is not worth putting any money into on any level and that's not good so do better 99 do better
Atmosphere: 5
Food: 3
Service: 5
Food was so fake. Half rack of ribs, super dry, very little meat, smoke tasted fake and little to no sauce. Fries were chewy and the coleslaw definitely didnt have a good base. Boneless wings were ok but for a place that boasts about their breaded chicken, rather underwhelming. Chicken wrap was also nothing to write home about, took half of it home just to throw it away. Service was quick and observant but the hostess was super dry and the waiter was a little on the dry side too. I feel it was definitely not worth the money. Hadnt been there in many years, now i remember why.
Atmosphere: 3
Food: 1
Service: 3