Auntie Anne's

3065 NY-50, Saratoga Springs
(518) 583-6912

Recent Reviews

Kyral Symouri

Love the pretzels and the people here. Usually have a full selection in the warmer and friendly enough service. I love the frozen chocolate that they have this time of year. A kudos to the clerk John for having a nice smile.

Megan Mattison

One of the workers that was on today his name was Alec he was extremely rude to me refused to take my order because I stood in the wrong part of the line and took the peoples order that were behind me. This made me feel terrible and definitely made me not want to buy food from here. I don’t recommend anyone to go here, this worker really ruined my whole appetite. Highly disappointed that the company lets him treat customers like this.

Andy Murfet

I bought 3 traditional pretzels. They were really really tasty and a million miles away from the hard pretzels I have bought in the UK.A little on the expensive side, but nice as an occasional treat for the family.

Shaniece Cobb

Horrible service manager she nut job says she been there 15 years & don’t know how the coupons works thought she would be nicer since the mall empty as hell probably was her only customer for the day really rude

Lillian Willis

Very rude, barely had anything in stock

b t

Their pretzel dogs are pretty good. I don't really come here often.

Susan Johnson

Pretzels were awesome but the prices are crazy high thanks to covid and our terrible economy.

Carmela Frias

Worst experience the food was horrible and over priced. There was hair in my pretzel dogs. And the employees were filthy dirty hands and fingernails. I could almost vomit writing this. I will have to call the health department.

Sean Snyder

Absolutely rude! Never again poor management yelling at customers and talking down to staff. Bad judgement in a dying mall.

Amanda Howles

I can’t deny the smell of these fresh pretzels. Mini bites and cheese dip all the way! Staff is always quick to pay attention and very friendly :)

Joshua D.

I have never met such rude employees. I ordered 2 pretzels and 2 cheese dips as the pretzels looked very dry. So I asked very nicely if they would brush a little more butter on it and they refused and said there is already butter on them. I asked again as they looked very dry and seemed to be sitting in the heater for a long time. And yet again they refused saying "there is already butter on them and this is not possible". I would NEVER come back here again as the pretzels were dry and the employees attitude let much to desire.

Crota The Bunny

I love Auntie Anne's so much the turkey, and cheddar rolls are delicious. The hot dogs in a blanket of bread is amazing. Every Wednesday I go to Auntie Anne's with a smile on my face before, and after ordering. ❤?????

benjamin Scribner

Why even be on door dash if you don't accept orders?

Kris Osakowicz

Rude customer service. My mask slipped off my nose and and the guy refused to sell me a pretzel when I pulled it back over my nose.

Amy Townsend

The woman that works at the Wilton location is a very miserable and mean person. There are no name tags so I couldn’t tell you who. My children were standing with their father in line and got a little close to the guests in front of them and she yelled very rudely at my children. Instead of saying it nicely which I was about to say it anyway she had the nerve to yell at my children. She is the most rudest employee I ever saw. You want business you may want to hire employees with good customer service skills. I will never go to one of these stores again. You don’t yell at children especially when they are young and have done nothing wrong.

Load More