BurgerFi

460 Broadway, Saratoga Springs
(518) 450-7652

Recent Reviews

Kevin Slate

Good burger. Onion rings and fries were also pretty good.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Ultimate Bacon Cheeseburger

Cheryl P.

Do not eat here. Take your business to a local restaurant nearby. The burgers are overpriced and you will have better luck at McDonald's or Wendy's. Today, my coworkers and I picked up our online orders and when we got back to the office we realized all of our soda drinks were flat. I tried to call the store but there is no way to talk to an actual person. The voicemail box for Kevin the manager is also full. Probably full of other complaints. My coworker went to speak to someone at the store and was told the soda machine doesn't work and there is no way for them to relay this information to anyone placing an online order. Why weren't we informed then of this when we picked up our stuff? Why would you not tell your customers that the soda machine is broken when they ordered a soda? There is also no way to refund or do anything because we placed the orders on the app. This business is ridiculous and should be shut down. Replace this storefront with a local business instead of this corporate crap hole.

Parth Sharma

Came here because it was close to the chess tournament. What a gem! The service was super nice and friendly. The BBQ burger was one of the best burgers I’ve ever had. The gluten free bun was hands down the best gluten free bun I’ve ever had. Each TV displayed something different so there was something for everyone to watch.

Atmosphere: 5

Food: 5

Service: 5

Yinlei Y.

Chaotic service. Reasonable food. Paid, waited 40min and had to leave hungry. Would never go there again.

Sherry George

I ordered food to be delivered to my hotel room online from the Saratoga Springs location . Never received my food or my money back, could not speak with the Manager cause he never answered the phone after several attempts and the voice mail was full so I could not leave a message. Boycott.

Cora Larsen

Great place to sit down and eat. Food is great, great location near all the

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Ultimate Bacon Cheeseburger, Hand Cut Fries

OCD Sales

Best fries

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: CEO Burger

iMacOfDeath

Had to order twice, but, it was worth it.Put an order in online well ahead of time for pickup later that day, but unbeknownst to me, even though I received a confirmation email and was charged, my order failed to transmit later in the day. A secondary email was received, but I don't check my email constantly throughout the day so I didn't know this until I arrived.When I did, the staff was genuinely confused what happed to my order, and was trying their best to fix it. When I showed them the confirmation information that was when I stumbled across the email alerting me to the failure, but luckily they were good sports about ti and let me reorder straight away.Went with a customized Beyond Burger and an order of the Cry + Fry Urban Style, I took a seat and within 5 to 7 minutes my order was up. Very snappy given my burger was quite the tall task, with two beyond patties, and a bunch of swaps between sauces, cheese, and other toppings.I have quite the drive home, around 45 minutes, but amazingly the burger was still nice and warm thanks to the insulated bag it is packaged in. The Cry + Fry didn't fair as well, but I was snacking on those the entire drive so all is forgiven.After digging into everything for real I was almost worried they messed up and used real meat patties, until I recognized the more grainy texture of the beyond patties. Still crazy how close they nailed the flavor of real meat, and my creation feels like it should be a menu standard with how well it all came together. The urban style Cry + Fry was also good, even better with the dipping sauce, but they were on the cool side by the time I was able to try the two together.Overall given the failure of the online system, but then the real concern the staff showed me, and the delicious burger, I have to award full points. Even better the total, with all my extras I added and tip, was only a bit over $30. Very acceptable.

Food: 5

Service: 5

Michael Potavin

It was OK. The place was relatively clean and well maintained. It was a bit pricey for a Beyond burger. They do give an abundance of fries, which was cool, but still not worth the cost.Vegetarian options: They serve a Beyond burger.

Atmosphere: 3

Food: 3

Service: 3

D Hoffman

Stopped in for a quick new years eve burger, very crowded but employees handled the constant line like a pro!

Atmosphere: 4

Food: 4

Service: 5

Jennifer Jackson

Best burgers and homemade fries!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hamburger and Fries, Fresh Cut Fries, Ultimate Bacon Cheeseburger, Hand Cut Fries, Burgerfi Burger

shelby spector

Best veggie burger ever.

Atmosphere: 5

Food: 5

Service: 5

Jon Schrader

Absolutely fantastic tasting burgers and onion rings! Only wish the burger patties were a little more substantial...thinner than most other specialty burger shops I've been to.

Atmosphere: 5

Food: 4

Service: 5

Samuel Oplinger

I tell what. Ain’t never had an onion ring so perfect. Cool manager. Cool staff. Deadly tasty food. I guess it’s a franchise, but it don’t feel like it, at least this location. Stick around, guys! ???

Atmosphere: 5

Food: 5

Service: 5

Peter McGrath

Vegetarian options: Two veggie burger options, with an option to make one of the burgers (can't recall if it's Impossible or Beyond) fully vegan.

Atmosphere: 4

Food: 3

Service: 4

Recommended dishes: Fry and Cry, Vegefi Burger

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