Had to wait over 10 minutes before someone actually helped at front customer….line was growing past 4 by then….employee argues over what I ordered. I am pretty sure I know what I asked for. Then when I asked for to fix the order the employee argued more and still made order wrong….. just asked for refund and had manager even argue about that. Was called hostile for asking for refund…..never had a Dunkin’ Donuts which such poor attitudes and service. In fact in I never had any issue with Dunkin’s location before until came here…such bad service.
Atmosphere: 1
Food: 1
Service: 1
Dash Ballou
Food was great! Service was good!
Atmosphere: 4
Food: 5
Service: 4
Jenalyn Michaud
Not open at 5am. I was there at the drive through at 5am, no service. Automated message saying they are closed. Please update hours of operation.
Jerry Clark
This place used to be spot-on, not any more. The last three times I have been they get the order wrong and they argue it's not their fault. Customer service has gone way down.
Atmosphere: 1
Food: 2
Service: 1
Allen Huseinovic
A blind little person could randomly select items on the menu better than the workers did for my online order.
Mac Hoffman
Woman stared at us but refused to take our orders and then when food arrived, everything was wrong. We walked back up to get it fixed and she ignored us again.
Atmosphere: 1
Food: 2
Service: 1
Alex Weglarz
I forgot to add hash browns to my order. I immediately asked them to add it to the window and the guy at the window told me to go back around and order it. Terrible customer service point blank
Atmosphere: 1
Food: 3
Service: 1
Margarita Wright
Everytime I hit the dunkin in the evening I’m greeted warmly by some of the most awesome workers out there! Drinks are always perfect, the atmosphere is always fun! And when I pop by when my day hasn’t been then best I know it’s not just the coffee drinks giving me a pick me up, it’s the amazing service of the people who work there! It’s why this the only dunkin or place I hit!!!! So stop by get ur drinks right evefydime and say thank you to the hardworking staff there!
Atmosphere: 5
Food: 5
Service: 5
Deric Breedlove
I have yet to eat a hot and fresh donut from this place but it's on par whit what you'd expect from
The slowest dunkin drive thru I have ever been to. Trust me. I spend 100 a week on dunkin coffee all over upstate NY and then some. Check your receipt to. I got a large coffee and got charged for the guy behind me in line, then I got the attitude because I said complained they charged me. Gave them my card to put it back on my account. Don't think they did. So watch this place
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Hash Browns
Tyler Williams
Stopped here on my way to work got bagels, coffee and hot chocolate got my drink, but Lady that made the bagels Threw them on the counter that’s disrespectful
Atmosphere: 5
Food: 5
Service: 4
Michael Molina
Two days in a row i ordered a hot cappuccino and both days it was absolutely amazing,the young person who made it nailed it spot on both times and it was the same young person who made it!!! You are a rock star don't ever not make coffee the way you do!!!!!
Atmosphere: 5
Food: 5
Service: 5
Lakeia Madison-Newkirk
I specifically asked for crispy hashbrowns and for my sandwich to be toasted, but what I received was lukewarm and far from what I ordered. I don't like lukewarm food, and with no line inside or outside, they had plenty of time to get it right. It was clear they didn’t care to put any effort into my order. Disappointing experience at this location.
Atmosphere: 1
Food: 1
Service: 3
Renee Deuel
Drove through This Morning for my coffee. And there is no sugar and the coffee is very dark. Not what I ordered should be more lighter with half an half. Have been disappointed for quite a while with this Dunkin.
Had to wait over 10 minutes before someone actually helped at front customer….line was growing past 4 by then….employee argues over what I ordered. I am pretty sure I know what I asked for. Then when I asked for to fix the order the employee argued more and still made order wrong….. just asked for refund and had manager even argue about that. Was called hostile for asking for refund…..never had a Dunkin’ Donuts which such poor attitudes and service. In fact in I never had any issue with Dunkin’s location before until came here…such bad service.
Atmosphere: 1
Food: 1
Service: 1
Food was great! Service was good!
Atmosphere: 4
Food: 5
Service: 4
Not open at 5am. I was there at the drive through at 5am, no service. Automated message saying they are closed. Please update hours of operation.
This place used to be spot-on, not any more. The last three times I have been they get the order wrong and they argue it's not their fault. Customer service has gone way down.
Atmosphere: 1
Food: 2
Service: 1
A blind little person could randomly select items on the menu better than the workers did for my online order.
Woman stared at us but refused to take our orders and then when food arrived, everything was wrong. We walked back up to get it fixed and she ignored us again.
Atmosphere: 1
Food: 2
Service: 1
I forgot to add hash browns to my order. I immediately asked them to add it to the window and the guy at the window told me to go back around and order it. Terrible customer service point blank
Atmosphere: 1
Food: 3
Service: 1
Everytime I hit the dunkin in the evening I’m greeted warmly by some of the most awesome workers out there! Drinks are always perfect, the atmosphere is always fun! And when I pop by when my day hasn’t been then best I know it’s not just the coffee drinks giving me a pick me up, it’s the amazing service of the people who work there! It’s why this the only dunkin or place I hit!!!! So stop by get ur drinks right evefydime and say thank you to the hardworking staff there!
Atmosphere: 5
Food: 5
Service: 5
I have yet to eat a hot and fresh donut from this place but it's on par whit what you'd expect from
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: English Muffin
What se can I say but greatness
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Macchiato, Hash Browns, Maple Sugar Bacon Breakfast Sandwich
Restaurantji Recommends
The slowest dunkin drive thru I have ever been to. Trust me. I spend 100 a week on dunkin coffee all over upstate NY and then some. Check your receipt to. I got a large coffee and got charged for the guy behind me in line, then I got the attitude because I said complained they charged me. Gave them my card to put it back on my account. Don't think they did. So watch this place
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Hash Browns
Stopped here on my way to work got bagels, coffee and hot chocolate got my drink, but Lady that made the bagels Threw them on the counter that’s disrespectful
Atmosphere: 5
Food: 5
Service: 4
Two days in a row i ordered a hot cappuccino and both days it was absolutely amazing,the young person who made it nailed it spot on both times and it was the same young person who made it!!! You are a rock star don't ever not make coffee the way you do!!!!!
Atmosphere: 5
Food: 5
Service: 5
I specifically asked for crispy hashbrowns and for my sandwich to be toasted, but what I received was lukewarm and far from what I ordered. I don't like lukewarm food, and with no line inside or outside, they had plenty of time to get it right. It was clear they didn’t care to put any effort into my order. Disappointing experience at this location.
Atmosphere: 1
Food: 1
Service: 3
Drove through This Morning for my coffee. And there is no sugar and the coffee is very dark. Not what I ordered should be more lighter with half an half. Have been disappointed for quite a while with this Dunkin.
Atmosphere: 4
Food: 2
Service: 4
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