Duo Japanese Cuisine & Hibachi

175 S Broadway, Saratoga Springs
(518) 580-8881

Recent Reviews

H J.

The food at the hibachi was burnt. We called a reservation ahead of time for my friend's birthday and the the man who showed us to our seats and he waited on us. He was extremely rude. Our friend was given a free dessert and the other lady said because of him, meaning how he treated us.

Vita Lee

Beautiful inside!! Exquisite!! Food is Excellent!!!

Atmosphere: 5

Food: 5

Service: 5

James

Food was great but the soda had an off taste to it service was excellent

Atmosphere: 5

Food: 4

Service: 5

Kelli M

If I could rate this 0 stars, I would. We had a reservation for 7pm for a party of 10. We waited at least 10 minutes for someone so we could check in upon arrival. When nobody came, we sought someone out only to be told to go back down to the bar area for someone. Again, nobody came. We went back to the second level again and asked a server, they told us we had to wait for the manager. When the manager finally came over she said it would be a few minutes while they set up the table even though we made a reservation and it was already 20 minutes passed the reservation time. Once we finally sat down we waited for another 20 minutes and in that time nobody came over to acknowledge or even take our drink order. By this time it was 7:45 and we got up and left. Nobody even noticed or cared. Upon getting up we also noticed that in the time we were waiting for a server, another table in the other room had paid, been cleared, filled and already been given drinks. To say the service was horrendous would be an understatement. I will not be returning.

Atmosphere: 1

Food: 1

Service: 1

John Mishoe

Had to seek someone out to seat our party of 10 after waiting for 10 minutes. Once we were seated, no one came to take our drink orders or even check on us. We ended up leaving after not being served for 30 minutes. Restaurant was also dirty and had a smell of sewage.

Atmosphere: 1

Food: 1

Service: 1

Samuel Moyer

I love going to Duo they have outstanding items you won’t find at other Hibachi and sushi restaurants locally. It is Japanese hibachi and sushi and they also have some great Chinese and Thai dishes. Always a good time!

Atmosphere: 5

Food: 5

Service: 5

Jerry Slimmer

Great

Atmosphere: 5

Food: 5

Service: 5

Amanda Howles

Delicious sushi rolls and very pleasant staff. Went for 4 sushi rolls and a Japanese fried rice with beef this time. Great value as

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sushi Roll

Richard Orth

The food, service and atmosphere are all wonderful. Large portions as well with an authentic, entertaining chef.

Atmosphere: 5

Food: 5

Service: 5

Savanna Jennings

If I could review any lower I would. We had gotten food last night and my husband has not stopped getting sick all night. Whatever you people put in this food needs to be monitored. I have never seen him react like this at any other

Atmosphere: 1

Food: 1

Service: 1

Mark Getman

Great selection and

Atmosphere: 5

Food: 5

Service: 5

Michael Silvagnoli

Unique place for Hibachi, great service, and the food was what you would expect!

Atmosphere: 5

Food: 4

Service: 5

Janene Bouck (Silent Jane)

It used to be good. It wasn't a great New Year dinner. It took 15 minutes to be noticed or acknowledged (even having reservations) despite several servers being in the large, open, nearly empty bar room. The hostess finally seated us at a tiny table in the dining room after she cleaned the two-top, took silverware off of one of many clean, empty four-top tables, gave us menus, and left to take photos of the large table that she obviously knew from the hugs, conversation, and drink order deliveries that I observed her make while we waited for water or even a server. When I watched the hostess finally tell a server she had to take our table (the young girl looked very much in opposition), she stopped at other tables in the room, spun in circles, looking around the room, and finally came to ours. She didn't want to take a drink order till we ordered food, and after whispering something while pouring a quarter of a glass of water for us, she turned quickly to leave, stating, "I will give you a minute with the menu." Mind you, we sat for 20 minutes and had been in the restaurant for 40 minutes. There was only another table of two, a table of three, and a table of 8 in the room; two servers (counting the hostess who took over the table of 8) and a ton of empty clean two and four-top tables. When the drinks came, she set down a glass serving bottle with the ice in the chamber vs the ice pod, an unopened sake bottle, and no cups, and left very quickly. I fixed the serving bottle myself by dumping the ice into my water and scooping it into the pod with my fork while waiting to ask the waiter for something to drink out of. When she finally came, she did not know the carafe, with a spout, wasn't a cup. After she got our cups, the cooked octopus appetizer arrived quickly. It was cold and rubbery. The ponzu was still good, even at room temperature. The entree? The Ikura sashimi wasn't fresh, but the sushi was passable. The next time I want sushi, it won't be from Duo, especially with an all-you-can-eat establishment in town with better service, a better atmosphere, comparable food, and much lower prices. Maybe it was the tattoos?

Atmosphere: 2

Food: 3

Service: 2

Gayla Y.

Not the same food from a few years earlier. All the dishes we ordered - salmon, stir fried veg were all over cooked and positively swimming in a sweet brown sauce which neither lended any gratifying visual appearance nor taste. The food from a few years ago was wounderful - a bevy of colours, crunch, and taste. Sadly this is clearly not the same. Do not recommend.

Grace Palmer

Very nice place and the food are delicious. I like their bobba much more.

Food: 4

Service: 4

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