The food is always good but having a large family the order is never right. My last visit everything was wrong and I was missing a burger. It wasn't a good day ordering that day they had to redo my order 3 times and still after driving home it was all wrong.
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Bacon Cheeseburger and Fries
Eric Norton
Outstanding food and a clean atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Chris Pinder
Food is overpriced and lacking in flavor. The burger was basic and the fries were small and overcooked. Definitely not worth the prices.
Atmosphere: 3
Food: 2
Service: 4
Valerie Lebrecht
Truly the best burgers, fries & shakes around. ? Never disappointed in a 5 Guys ? when u want a real burger that doesn't taste like fast food, they really hit the spot. All the melty cheese & the perfect saltiness on the fries. Both the Cajun & reg fries are addictive. Good thing they always give u cup in the bag & then dump alotta xtra fries in there so there's always plenty 2 munch on. May not b the cheapest burger in town, but so well worth it when u hav that craving. They fulfill it properly. And saving the best 4 last, the shakes. Omg the shakes. I get either the PB or the banana & yes they will mix the 2 for u if u want. Soooooo good? This time I picked the PB, of course with whipped cream. It's worth the trip, just 4 a great shake. I have yet 2 meet a 5 Guys staff that wasn't courteous & efficient. The Saratoga location was great. Quick service with a smile. I can't recommend them enough. I was thinking about 5 Guys all week long & once again, they did not disappoint ?
Atmosphere: 5
Food: 5
Service: 5
Emilia S.
This is the best five guys I have ever been to. And I'm telling you I recently had the best french fries I've ever had in my entire life from this five guys. And I'm not just speaking about fries for five guys... I mean fries in general. The restaurant is the cleanest five guys I've ever been to and the customer service is on a 1000 out of 10
Melinda Sadiki
Simply put, I just Had A Craving and couldn't help myself. Them Cajun fries - My God.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Little Cheeseburger, Cajun Style, Five Guys Style
Christa Bevington
The food is good but they do not have a no seed bun option. If you're someone with a intestinal issue such as diverticulitis a seeded bun is not an option. They do offer a lettuce wrapped burger.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Hot Dog, Little Cheeseburger, Little Bacon Cheeseburger
littleskunk2
We frequent Five Guys because the food is always amazing and generally the customer service is right on top. Today it was a different story. We ordered two burgers split a large fry and two sodas when we took our cups up to the two soda machines they were all out of Coke Dr Pepper bars root beer pretty much everything except Hi-C punch and Minute Maid that was very disappointing . so I tossed my cup and went up to get a milkshake instead but then noticed some various bottles of soda including coke in a barrell near the register. I asked what the deal was and she looked at me like I asked for a million dollars. after a long pause she asked me if I paid for a soda to which I said yes. she pointed at the machines and said many were empty. I said yes, that's why I questioned the bottles she stated I guess you can have one, I asked for another cup which got a look but then she said yes. The tables all desperately needed wiping down, I had to clean my own. The same deer in headlights girl came out at one point, pushed in 2 chairs and went back behind yhe counter. They were not short staffed, they had a full crew working. it's just disappointing to see someone dropping the ball, where is the manager? I get that things happen and maybe they did not get the soda order but use this to market the milkshakes, " hey many sodas are out but we can offer a milkshake instead" and hand someone a rag to wipe tables, it take a few minutes. Impressions are everything . The food was delicious and the staff friendly other than that
Kristine Bouldin
The manager was super nice and attentiveFood -
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Little Bacon Burger, Bacon Cheeseburger and Fries, Bacon Cheeseburger, Cajun Style
Parker S.
Great environment to sit down and eat.Great food but clearly not the healthiest.The service was amazing for rush hour time,But there was a mistake with some Karen's order and I felt bad for what the employees endured.Overall I give it 5 stars,I really enjoyed my experience in five guys,the food tasted and was prepared amazingly and it is a safe comfortable environment!
The food was hot and fresh, but it is just your average five guys.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Little Cheeseburger, Little Bacon Cheeseburger
Diane Sacca
Prices seem high for just a small burger, $7.09
Atmosphere: 4
Food: 4
Service: 5
Chandler B
Super nice people behind the counter, and as always, some big delicious cheeseburgers thanks 5
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Cheeseburger and Fries
Nathan Albertsman
I have only been to a few 5 guys but this one was by far the best!
Atmosphere: 5
Food: 5
Service: 5
Lyakh Yan
A huge selection of draft drinks, in burgers / sandwiches / hot dogs, you choose the filling yourself, and completely shape your lunch. Incredibly delicious burgers and fries, Polite and pleasant staff, comfortable atmosphere, chic music that is pleasant to the ear, and most importantly, free peanuts. 5 stars, definitely.
The food is always good but having a large family the order is never right. My last visit everything was wrong and I was missing a burger. It wasn't a good day ordering that day they had to redo my order 3 times and still after driving home it was all wrong.
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Bacon Cheeseburger and Fries
Outstanding food and a clean atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Food is overpriced and lacking in flavor. The burger was basic and the fries were small and overcooked. Definitely not worth the prices.
Atmosphere: 3
Food: 2
Service: 4
Truly the best burgers, fries & shakes around. ? Never disappointed in a 5 Guys ? when u want a real burger that doesn't taste like fast food, they really hit the spot. All the melty cheese & the perfect saltiness on the fries. Both the Cajun & reg fries are addictive. Good thing they always give u cup in the bag & then dump alotta xtra fries in there so there's always plenty 2 munch on. May not b the cheapest burger in town, but so well worth it when u hav that craving. They fulfill it properly. And saving the best 4 last, the shakes. Omg the shakes. I get either the PB or the banana & yes they will mix the 2 for u if u want. Soooooo good? This time I picked the PB, of course with whipped cream. It's worth the trip, just 4 a great shake. I have yet 2 meet a 5 Guys staff that wasn't courteous & efficient. The Saratoga location was great. Quick service with a smile. I can't recommend them enough. I was thinking about 5 Guys all week long & once again, they did not disappoint ?
Atmosphere: 5
Food: 5
Service: 5
This is the best five guys I have ever been to. And I'm telling you I recently had the best french fries I've ever had in my entire life from this five guys. And I'm not just speaking about fries for five guys... I mean fries in general. The restaurant is the cleanest five guys I've ever been to and the customer service is on a 1000 out of 10
Simply put, I just Had A Craving and couldn't help myself. Them Cajun fries - My God.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Little Cheeseburger, Cajun Style, Five Guys Style
The food is good but they do not have a no seed bun option. If you're someone with a intestinal issue such as diverticulitis a seeded bun is not an option. They do offer a lettuce wrapped burger.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Hot Dog, Little Cheeseburger, Little Bacon Cheeseburger
We frequent Five Guys because the food is always amazing and generally the customer service is right on top. Today it was a different story. We ordered two burgers split a large fry and two sodas when we took our cups up to the two soda machines they were all out of Coke Dr Pepper bars root beer pretty much everything except Hi-C punch and Minute Maid that was very disappointing . so I tossed my cup and went up to get a milkshake instead but then noticed some various bottles of soda including coke in a barrell near the register. I asked what the deal was and she looked at me like I asked for a million dollars. after a long pause she asked me if I paid for a soda to which I said yes. she pointed at the machines and said many were empty. I said yes, that's why I questioned the bottles she stated I guess you can have one, I asked for another cup which got a look but then she said yes. The tables all desperately needed wiping down, I had to clean my own. The same deer in headlights girl came out at one point, pushed in 2 chairs and went back behind yhe counter. They were not short staffed, they had a full crew working. it's just disappointing to see someone dropping the ball, where is the manager? I get that things happen and maybe they did not get the soda order but use this to market the milkshakes, " hey many sodas are out but we can offer a milkshake instead" and hand someone a rag to wipe tables, it take a few minutes. Impressions are everything . The food was delicious and the staff friendly other than that
The manager was super nice and attentiveFood -
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Little Bacon Burger, Bacon Cheeseburger and Fries, Bacon Cheeseburger, Cajun Style
Great environment to sit down and eat.Great food but clearly not the healthiest.The service was amazing for rush hour time,But there was a mistake with some Karen's order and I felt bad for what the employees endured.Overall I give it 5 stars,I really enjoyed my experience in five guys,the food tasted and was prepared amazingly and it is a safe comfortable environment!
Restaurantji Recommends
The food was hot and fresh, but it is just your average five guys.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Little Cheeseburger, Little Bacon Cheeseburger
Prices seem high for just a small burger, $7.09
Atmosphere: 4
Food: 4
Service: 5
Super nice people behind the counter, and as always, some big delicious cheeseburgers thanks 5
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Cheeseburger and Fries
I have only been to a few 5 guys but this one was by far the best!
Atmosphere: 5
Food: 5
Service: 5
A huge selection of draft drinks, in burgers / sandwiches / hot dogs, you choose the filling yourself, and completely shape your lunch. Incredibly delicious burgers and fries, Polite and pleasant staff, comfortable atmosphere, chic music that is pleasant to the ear, and most importantly, free peanuts. 5 stars, definitely.
Atmosphere: 5
Food: 5
Service: 5