Coat Room
385 Broadway, Saratoga Springs
(518) 306-4155
Recent Reviews
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Service and food was wonderful!
Hailey was very knowledgeable and very helpful!
Atmosphere: 5
Food: 5
Service: 5
Awesome place! We ordered pizzas, hummus plate, bruschetta, caesar salad, crème brûlée, ice cream sandwich, cocktails with dinner and after dinner drinks. Everything was delicious and atmosphere was great! Would definitely recommend and can’t wait to go back!
Atmosphere: 5
Food: 5
Service: 5
Went to Saratoga for our 4 year anniversary. Booked this restaurant because of the reviews & when visiting the website I really liked the atmosphere & thought this would be a great spot for our anniversary dinner… well I couldn’t have been more wrong. The hostess was very sweet when we walked in & then sat us in a nice cozy booth. 15-20 minutes went by and we were never even acknowledged. I got up and went to see if we can get a waitress sent over to us, the one waitress turned around and said “oh I’m sorry, no one told me they sat my table” meanwhile she walked past us several times and just looked at us. Then when she finally came over to our table she was slurring her words, could barely keep her eyes open and took only my drink order not my husbands. Then 2 seconds later she came back to the table, sat next to me & asked me if I wanted FRUIT in my Pinot noir. I nicely replied no thank you can you please take my husbands drink order as well. She did and walked away. I quietly approached the hostess and told her I believed my waitress was drunk or on something & she said “ our manager is aware of this and is taking care of it” that they can either give us a new waitress or we could leave if we wanted to. Trying to give the restaurant the benefit of the doubt we stayed & got a new waitress. She was sweet but unattentive. Our food was subpar & our original waitress was STILL there as we were leaving, so apparently the manager was NOT handling anything & I guess they don’t mind if their employees are drunk! We will not return.
Meals and ambience was good.
Atmosphere: 5
Food: 5
Service: 4
Our server Briana was amazing!!
Food was delicious and drinks were marvelous
Atmosphere: 5
Food: 5
Service: 5
I had an absolutely amazing experience at this restaurant! From the moment I walked in, the atmosphere felt warm and inviting. The staff was friendly, attentive, and genuinely cared about making sure we had a great time. Every dish that came out was packed with flavor and beautifully presented — you can tell a lot of passion and detail goes into the food. The portions were perfect, and everything tasted fresh and made with love. On top of that, the overall vibe was lively yet comfortable, making it a place you could enjoy for any occasion. I can’t recommend this spot enough — definitely a must-visit!
Atmosphere: 5
Food: 5
Service: 5
Dinner took over 2 hours to come. My steak was cold when it came, as it must have been sitting there. When I told them and sent it back, they just reheated the same steak 🙄. The steak was ok, but had some red berrys on it, that tastes awful. Not worth the wait for the food.
Atmosphere: 5
Food: 1
Service: 1
Every part of our experience was great! Drinks amazing, I had the Mr. Paradise with tequila. The prep and execution of the meals was just perfect! Can’t say enough good things in this post about the Coat Room. Even the desserts - wow! Cheers to the chef!
Atmosphere: 5
Food: 5
Service: 5
The rooftop space has a lot of potential, with great views, music, and an overall appealing atmosphere. However, our experience with the service was disappointing. We visited as a party of three, planning to enjoy some cocktails before dinner elsewhere.
When we approached the bar, we noticed a significant number of bees around the area. While waiting in line, we asked one of the staff members if we could see a drink menu ahead of time, but were told, “There will be one when you get up there.” Shortly after, a strong gust of wind knocked over a lightweight sign, which fell between me and another guest holding a baby. I picked up the sign and returned it to the same staff member, who simply stood it back up without securing it further.
Two members of our group ordered the Celeste Verde cocktail, but unfortunately, the flavor was dominated by club soda, and the other components were hard to distinguish. We finished about half of our drinks before deciding to leave.
The rooftop setting is excellent, but the service and attention to detail did not match the quality of the environment.
Atmosphere: 5
Service: 1
First time here and loved it! Staff super friendly, beverages amazing and food was superb!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Honestly was excited to try the food here. We were a group of 2 and saw multiple 6 tops severed before us. Waitress was nice.
Atmosphere: 2
Food: 3
Service: 2
Alex is the kindest server. I felt very welcomed and taken care of. The food was very delicious, just took a little to come out but worth it once it came out!! Love it here!!!!
Atmosphere: 4
Food: 4
Service: 5
Alex was AMAZING!! You NEED to request him when you come in. He was so attentive and kind, and everything we ordered was amazing!
Atmosphere: 5
Food: 5
Service: 5
Alex is the best!
Atmosphere: 5
Food: 5
Service: 5
Awful service. We started by ordering two beers which took around 20 minutes. Then 2/3 meals came after a long wait. The last meal came when everyone else was done eating. Server did not ask how anything was or check up on the table. No apologies for the wait… Very very disappointed.
Atmosphere: 4
Food: 3
Service: 1
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