I don’t really care what the food tastes like. The obnoxious staff at the front desk to the left of the bar ruined any and every experience for me just by picking up my order. They had zero manners, and had horrible customer service. Their rude remarks were not appreciated either. The disgusting taste that the staff in this place left in my mouth is good enough of a reason for me to never return.
Atmosphere: 1
Food: 3
Service: 1
Eric Dong
Nice food! Had the gyoza and it was good even for a picky eater like me! Then got two rolls, Panhandle and Crazy Tuna, and it was fresh, plus the server was nice to me when ordering it and she recommended me it. Always depend on the servers if you do not know what to eat. They did remove hibachi, but I think the sushi won me over easily.
Atmosphere: 5
Food: 5
Service: 5
heasook lee
unfortunate service was not good inside, one of the server was very rude and he doesn’t understand the orders.
Atmosphere: 2
Food: 3
Service: 1
Joanne Carpentiere
Food was amazing! This is a go to place!
Atmosphere: 5
Food: 5
Service: 5
Nicholas Marcus
Sushi is awesome
Atmosphere: 5
Food: 5
Service: 5
Brooke Foltmann
We love koi sushi! Great atmosphere and service. The sushi is delicious.
Atmosphere: 5
Food: 5
Service: 5
Daniel Tusso
Not like what it used to be. Ordered through GrubHub, and the food came a lot later than I expected, and it was cold, and a fried rice with beef I ordered didn’t come. Food isn’t that bad, but ordering is very risky when it comes to food not arriving and the temperature of it. Don’t think I’m ordering here ever again.
Nick Esteves
I love going here since the prices are much better than on the north side of the island. Calming music with friendly people and delicious food.
Atmosphere: 5
Food: 5
Service: 5
Barbara Loren
Minced chicken in chicken lettuce wraps isn't minced
Food: 2
Marian Gourlay
Koi Sushi,
Well, I have to say… I dont want to know about you guys competing with Onsen (😉♥️) but boy oh boy that was so amazing and so delicious! Thank you for such a relaxing atmosphere and food to relish in! I absolutely loved it! Thank you Ps- I hope you giggle at my friend Jason’ s review 🙏🏼 Marian T Gourlay 84 B Rollstone Avenue West Sayville, NY. 11796
I have been coming to Koi for years. I’m not sure if they changed hands, or what the issue is… but needless to say, with the countless sushi restaurants locally, I won’t be back here. All hibachi menu items have been completely removed from the menu. Ordered the angus steak teriyaki. When it came to the table, it was extremely fatty and had a grey tint to it. When I spoke to the server regarding the poor cut of beef, the server was extremely rude and flat out told me I was wrong. Then, the manager came over and explained to our table that steak is 8oz, regardless if they trim the fat or not. The chef also came out of the kitchen and was glaring at us. They did switch the protein, being that I did not want such a fatty piece of beef. I was given chicken, but was still charged the angus steak price and there was no apology. The portion size of the vegetables and sides were also much smaller than in the past. When I asked for a soda refill, I was snapped at and told that they charge for refills… which I already knew because I’ve been there countless times. Once we were done eating our entrees, they didn’t even offer for us to see a dessert menu. A check was placed on our table and they walked away.
Overall, very disappointed.
Atmosphere: 1
Food: 1
Service: 1
Veronica MC
Placed an order online, and my order was not correct from what I ordered, ordered black pepper tuna and gave me something else.
I don’t really care what the food tastes like. The obnoxious staff at the front desk to the left of the bar ruined any and every experience for me just by picking up my order. They had zero manners, and had horrible customer service. Their rude remarks were not appreciated either. The disgusting taste that the staff in this place left in my mouth is good enough of a reason for me to never return.
Atmosphere: 1
Food: 3
Service: 1
Nice food! Had the gyoza and it was good even for a picky eater like me! Then got two rolls, Panhandle and Crazy Tuna, and it was fresh, plus the server was nice to me when ordering it and she recommended me it. Always depend on the servers if you do not know what to eat. They did remove hibachi, but I think the sushi won me over easily.
Atmosphere: 5
Food: 5
Service: 5
unfortunate service was not good inside, one of the server was very rude and he doesn’t understand the orders.
Atmosphere: 2
Food: 3
Service: 1
Food was amazing! This is a go to place!
Atmosphere: 5
Food: 5
Service: 5
Sushi is awesome
Atmosphere: 5
Food: 5
Service: 5
We love koi sushi! Great atmosphere and service. The sushi is delicious.
Atmosphere: 5
Food: 5
Service: 5
Not like what it used to be. Ordered through GrubHub, and the food came a lot later than I expected, and it was cold, and a fried rice with beef I ordered didn’t come. Food isn’t that bad, but ordering is very risky when it comes to food not arriving and the temperature of it. Don’t think I’m ordering here ever again.
I love going here since the prices are much better than on the north side of the island. Calming music with friendly people and delicious food.
Atmosphere: 5
Food: 5
Service: 5
Minced chicken in chicken lettuce wraps isn't minced
Food: 2
Koi Sushi,
Well, I have to say… I dont want to know about you guys competing with Onsen (😉♥️) but boy oh boy that was so amazing and so delicious! Thank you for such a relaxing atmosphere and food to relish in! I absolutely loved it!
Thank you
Ps- I hope you giggle at my friend Jason’ s review 🙏🏼
Marian T Gourlay
84 B Rollstone Avenue
West Sayville, NY. 11796
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Good. This and patchogue sushi place are fresh
Food: 5
Service: 3
Best sushi around!
Recommended dishes: Sushi Rolls, Salad
Very good food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sashimi Deluxe 18, Roll, Soup, Sushi Rolls
I have been coming to Koi for years. I’m not sure if they changed hands, or what the issue is… but needless to say, with the countless sushi restaurants locally, I won’t be back here.
All hibachi menu items have been completely removed from the menu.
Ordered the angus steak teriyaki. When it came to the table, it was extremely fatty and had a grey tint to it. When I spoke to the server regarding the poor cut of beef, the server was extremely rude and flat out told me I was wrong. Then, the manager came over and explained to our table that steak is 8oz, regardless if they trim the fat or not. The chef also came out of the kitchen and was glaring at us.
They did switch the protein, being that I did not want such a fatty piece of beef. I was given chicken, but was still charged the angus steak price and there was no apology. The portion size of the vegetables and sides were also much smaller than in the past.
When I asked for a soda refill, I was snapped at and told that they charge for refills… which I already knew because I’ve been there countless times.
Once we were done eating our entrees, they didn’t even offer for us to see a dessert menu. A check was placed on our table and they walked away.
Overall, very disappointed.
Atmosphere: 1
Food: 1
Service: 1
Placed an order online, and my order was not correct from what I ordered, ordered black pepper tuna and gave me something else.
Atmosphere: 1
Food: 1
Service: 1
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