Courteous service unlike other chain ice cream stores. Will revisit often. Clean and in a great neighborhood
Jeremy Kessler
Ice cream!!!!
LuvTrina Hamlin
So delicious and the staff was very friendly ?
Ragnhild Hjeltnes
They charge almost $2 extra for stale waffle cones. The other cone options are hidden from view. Not okay.Otherwise nice selection of flavors, ice cream itself is very good.
Luna Li
AVOID!!! Super rude male staff, no greeting no service. Even yelled at me because I asked how to operate on the “Häagen-Dazs Dazs” app. He talks with zero manner and calls people “hey can’t you do this don’t you know that don’t touch this don’t do that, can’t you get it?” I’ve never met someone this rude in our town. And I swear I’ll never come back to this store. Whoever is this store’s owner, I feel so sorry for you.And whoever wants a Hagen Dazs ice cream, go to the grocery store, you get better ice cream and service. Seriously don’t visit this hole.
Isaac Toor
They charge $1.75 for carry out addition to the $7 a scope of ice cream
Isa Ruiz
Forever Hagen Dazs, great strawberry ice cream
Trevor B.
Your standard good haagen-daz. Service is good. They're quick and they give you good scoops. Keep the long lines moving. Highly recommend
Dee L.
The man who works at this location is nasty The shakes cost almost nine dollars Huge dogs sit at the front tables
Blood On Her Toes
I’ve been to this store many times and noticed that the ice cream is not stored properly. I gave it the benefit of the doubt thinking it was the heat one day but after trying it multiple times even in the store (right after having the ice cream handed to me) they serve it very melty and it’s such a shame this area only has this place to get a treat in. Also noticed that the place is really dirty inside, by dirty I mean they do not seem to deep clean. The sides of the ice cream machines are covered in grime and look like they’ve never been cleaned and the floors always look like they don’t really clean much either. Being understaffed isn’t an excuse for filth, there are plenty of people who need jobs and would gladly work there. If the business is not willing to spend the money on some extra hands that’s their fault.
The ice cream is good and the store is acceptable. The staff is not unfriendly, but by no stretch of the imagination are they friendly. They don't seem remotely grateful for one's business.
Mai Colvin
Terrible customer service. Ismail is extremely rude. My son (5yo) was debating between two flavors and Ismail didn’t want to wait and chose one flavor and put it on the counter without saying anything. We were the only customers and nobody was waiting. Avoid this location!
Shershah Salamat
The best ice cream I've had in a while
Sheila P.
I have been going to this location for several years. The ice cream is always good BUT the guy that works there, an Indian man I believe is The RUDEST person I have met who is in sales, lol. Hard to believe. At the beginning I just thought he was having a very bad day but no, he is horrible. I spend about $30 a week at this location and just called their phone a few minutes ago to see if they had pralines and cream back in stock. What a turn off he is, even on the phone. I just thought I'd look up reviews on Yelp to see if it was only me having an issue with him. NO it is not! I'm going to call the head quarters to complain but also go to their store in Bronxville instead. The store is also dirty and ALL Summer long he didn't have the AC on. Too cheap to run it in order to give customers any comfort. Sorry for the awful review but this guy deserves it. I've put up with him for too long!
Courteous service unlike other chain ice cream stores. Will revisit often. Clean and in a great neighborhood
Ice cream!!!!
So delicious and the staff was very friendly ?
They charge almost $2 extra for stale waffle cones. The other cone options are hidden from view. Not okay.Otherwise nice selection of flavors, ice cream itself is very good.
AVOID!!! Super rude male staff, no greeting no service. Even yelled at me because I asked how to operate on the “Häagen-Dazs Dazs” app. He talks with zero manner and calls people “hey can’t you do this don’t you know that don’t touch this don’t do that, can’t you get it?” I’ve never met someone this rude in our town. And I swear I’ll never come back to this store. Whoever is this store’s owner, I feel so sorry for you.And whoever wants a Hagen Dazs ice cream, go to the grocery store, you get better ice cream and service. Seriously don’t visit this hole.
They charge $1.75 for carry out addition to the $7 a scope of ice cream
Forever Hagen Dazs, great strawberry ice cream
Your standard good haagen-daz. Service is good. They're quick and they give you good scoops. Keep the long lines moving. Highly recommend
The man who works at this location is nasty The shakes cost almost nine dollars Huge dogs sit at the front tables
I’ve been to this store many times and noticed that the ice cream is not stored properly. I gave it the benefit of the doubt thinking it was the heat one day but after trying it multiple times even in the store (right after having the ice cream handed to me) they serve it very melty and it’s such a shame this area only has this place to get a treat in. Also noticed that the place is really dirty inside, by dirty I mean they do not seem to deep clean. The sides of the ice cream machines are covered in grime and look like they’ve never been cleaned and the floors always look like they don’t really clean much either. Being understaffed isn’t an excuse for filth, there are plenty of people who need jobs and would gladly work there. If the business is not willing to spend the money on some extra hands that’s their fault.
Restaurantji Recommends
The ice cream is good and the store is acceptable. The staff is not unfriendly, but by no stretch of the imagination are they friendly. They don't seem remotely grateful for one's business.
Terrible customer service. Ismail is extremely rude. My son (5yo) was debating between two flavors and Ismail didn’t want to wait and chose one flavor and put it on the counter without saying anything. We were the only customers and nobody was waiting. Avoid this location!
The best ice cream I've had in a while
I have been going to this location for several years. The ice cream is always good BUT the guy that works there, an Indian man I believe is The RUDEST person I have met who is in sales, lol. Hard to believe. At the beginning I just thought he was having a very bad day but no, he is horrible. I spend about $30 a week at this location and just called their phone a few minutes ago to see if they had pralines and cream back in stock. What a turn off he is, even on the phone. I just thought I'd look up reviews on Yelp to see if it was only me having an issue with him. NO it is not! I'm going to call the head quarters to complain but also go to their store in Bronxville instead. The store is also dirty and ALL Summer long he didn't have the AC on. Too cheap to run it in order to give customers any comfort. Sorry for the awful review but this guy deserves it. I've put up with him for too long!
Really poor customer service! Avoid, if you can!