Do you like undercooked pizza? Do you like to be forced to have no topping options as you walk in starved at noon. I have worked at many pizzerias and I tell ya… this pizza has to be made from a pre-made Cysco food distribution shell, and it has entirely too much cheese and not enough sauce. It is like eating a leather boot. Flavor was just ok but it was undercooked. In my opinion this place has to be a front for something else. I dunno if it has recently changed owners and all these 5-star reviews are from previous owner experiences… we only went there because Califanos across the street was closed. We should have gone with my gut and went to 4-corners. I tried to heat it up and crisp it up and as I picked the slice up to take a bite all the cheese fell off In a big clump….nope can’t do it. I wouldn’t feed it to my dog.
Bren Arket
Forgot half my food then made me pick it up and charged me for it. Also, I gave them a $5 tip. Never again.
Atmosphere: 1
Food: 1
Service: 1
yahaira williams
I was doing a door dash order, no one greeted me and my order was done 15 min. Later. While waiting I wanted to order a slice and no one asked me what I needed instead we had a staring contest. HORRIBLE SERVICE! WOULD NOT RECCOMEND!!!
Atmosphere: 1
Service: 1
Link Duarte
Dude makes a bomb sandwich! The price can't be beat either. Got a Pastrami 12" sub for under $12!
Atmosphere: 5
Food: 5
Service: 5
Darlene Decarlo
Customer service, Take out delivery and food is outstanding. I would recommend pasta & salads, ect!
Food: 5
Service: 5
Recommended dishes: Garden Salad
Meera Marshay
I think empire has new owners there are real Italians pizza is amazing ?
Atmosphere: 5
Food: 5
Service: 5
dominique mann
My friend ordered a tuna sandwich a salad a two waters from this place the order In total was 40 DOLLARS which is crazy to begin with .. when she opened her salad there was a bug that was ALIVE in the salad ! She called them and spoke to the manager who barely spoke English and got mad because she asked for a refund because she didn’t want to eat the food after there was a bug in it ! They have Very bad customer service and are NOT aimed to please their customers DO NOT ORDER FROM THIS ESTABLISHMENT‼️‼️‼️
Atmosphere: 1
Food: 1
Service: 1
S T
This is the most consistent restaurant I order from. I order from here frequently for delivery, their pizza, sandwiches, everything is always great and fresh. Surprised seeing the reviews on here, so had to leave one right before I order again lol.
Atmosphere: 5
Food: 5
Service: 5
Theee_ MC Rodney
I ordered a bacon cheese burger with mushrooms under the cheese.The burgers come with lettuce and tomato unless told not to put that on there. I was NOT asked and did NOT say NO.I came back home to noticed NO lettace, NO tomato, and NO bacon. The mushrooms were under the cheese YES.I did call about that and was yelled at. ~BLAH, BLAH, BLAH~ Then I was hung up on. I did eat the Cheese Burger yes. Was poor service though. They did not even offer to make it right. ?
Was in love with this joint for the quality they gave for the price, ordering all the time for a long time via the Slice app, our go to... until I got a delivery that took longer than usual (not rare in Schenectady but not very often)... ordered a 12 cut half pepperoni and a sub (usually order two pizzas or the 24 cut special), but when it arrived, tiny diced peppers all over the pizza which none of my hungry kids will touch, and a smell no one can stand. Of course, due to my desire for a sub that night, there wasn't even a backup pizza to feed them.Slice contacted them several times, no refunds, no remake, no credit, and they claim they made it to the order yet even Slice confirmed no peppers were ordered. They died on that hill; haven't ordered my weekly/biweekly order since...Order from Vintage when looking for great value; almost as inexpensive, same if not better quality, and the delivery guy (even if ordered through Slice) is awesome, even remembers your usual orders.
Food: 2
Service: 1
Suzanne Czechowski
Delicious Grilled Chicken salad you can eat for 3 meals!! Great deals on pizza too!
Eric
Will never order from them again and will let my 24 co workers, family , and friends know how much they suck . So empire, you just lost 55 customers .
Food: 4
Service: 4
michaela
This was my first time trying this place I've heard so many good things about it and they did not disappoint I ordered food for a couple people and literally everything was fresh especially the salad the vegetables were so crisp and the garlic bread is officially my weakness ? delivery was a little bit behind due to the holiday but the lady who picked up the phone was so sweet and kind if your ever need a new spot to come to that gives great service and amazing food this place is really 10/10 in my opinion
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Empire Salad
starla hooks
Pizza is delicious and a great price especially for a 24 cut party size. Young lady at front counter didn’t seem happy to be there but food was ready and perfect.
Pizza was delicious
Atmosphere: 5
Food: 5
Service: 5
Do you like undercooked pizza? Do you like to be forced to have no topping options as you walk in starved at noon. I have worked at many pizzerias and I tell ya… this pizza has to be made from a pre-made Cysco food distribution shell, and it has entirely too much cheese and not enough sauce. It is like eating a leather boot. Flavor was just ok but it was undercooked. In my opinion this place has to be a front for something else. I dunno if it has recently changed owners and all these 5-star reviews are from previous owner experiences… we only went there because Califanos across the street was closed. We should have gone with my gut and went to 4-corners. I tried to heat it up and crisp it up and as I picked the slice up to take a bite all the cheese fell off In a big clump….nope can’t do it. I wouldn’t feed it to my dog.
Forgot half my food then made me pick it up and charged me for it. Also, I gave them a $5 tip. Never again.
Atmosphere: 1
Food: 1
Service: 1
I was doing a door dash order, no one greeted me and my order was done 15 min. Later. While waiting I wanted to order a slice and no one asked me what I needed instead we had a staring contest.
HORRIBLE SERVICE! WOULD NOT RECCOMEND!!!
Atmosphere: 1
Service: 1
Dude makes a bomb sandwich! The price can't be beat either. Got a Pastrami 12" sub for under $12!
Atmosphere: 5
Food: 5
Service: 5
Customer service, Take out delivery and food is outstanding. I would recommend pasta & salads, ect!
Food: 5
Service: 5
Recommended dishes: Garden Salad
I think empire has new owners there are real Italians pizza is amazing ?
Atmosphere: 5
Food: 5
Service: 5
My friend ordered a tuna sandwich a salad a two waters from this place the order In total was 40 DOLLARS which is crazy to begin with .. when she opened her salad there was a bug that was ALIVE in the salad ! She called them and spoke to the manager who barely spoke English and got mad because she asked for a refund because she didn’t want to eat the food after there was a bug in it ! They have Very bad customer service and are NOT aimed to please their customers DO NOT ORDER FROM THIS ESTABLISHMENT‼️‼️‼️
Atmosphere: 1
Food: 1
Service: 1
This is the most consistent restaurant I order from. I order from here frequently for delivery, their pizza, sandwiches, everything is always great and fresh. Surprised seeing the reviews on here, so had to leave one right before I order again lol.
Atmosphere: 5
Food: 5
Service: 5
I ordered a bacon cheese burger with mushrooms under the cheese.The burgers come with lettuce and tomato unless told not to put that on there. I was NOT asked and did NOT say NO.I came back home to noticed NO lettace, NO tomato, and NO bacon. The mushrooms were under the cheese YES.I did call about that and was yelled at. ~BLAH, BLAH, BLAH~ Then I was hung up on. I did eat the Cheese Burger yes. Was poor service though. They did not even offer to make it right. ?
Atmosphere: 3
Food: 2
Service: 1
Restaurantji Recommends
Was in love with this joint for the quality they gave for the price, ordering all the time for a long time via the Slice app, our go to... until I got a delivery that took longer than usual (not rare in Schenectady but not very often)... ordered a 12 cut half pepperoni and a sub (usually order two pizzas or the 24 cut special), but when it arrived, tiny diced peppers all over the pizza which none of my hungry kids will touch, and a smell no one can stand. Of course, due to my desire for a sub that night, there wasn't even a backup pizza to feed them.Slice contacted them several times, no refunds, no remake, no credit, and they claim they made it to the order yet even Slice confirmed no peppers were ordered. They died on that hill; haven't ordered my weekly/biweekly order since...Order from Vintage when looking for great value; almost as inexpensive, same if not better quality, and the delivery guy (even if ordered through Slice) is awesome, even remembers your usual orders.
Food: 2
Service: 1
Delicious Grilled Chicken salad you can eat for 3 meals!! Great deals on pizza too!
Will never order from them again and will let my 24 co workers, family , and friends know how much they suck . So empire, you just lost 55 customers .
Food: 4
Service: 4
This was my first time trying this place I've heard so many good things about it and they did not disappoint I ordered food for a couple people and literally everything was fresh especially the salad the vegetables were so crisp and the garlic bread is officially my weakness ? delivery was a little bit behind due to the holiday but the lady who picked up the phone was so sweet and kind if your ever need a new spot to come to that gives great service and amazing food this place is really 10/10 in my opinion
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Empire Salad
Pizza is delicious and a great price especially for a 24 cut party size. Young lady at front counter didn’t seem happy to be there but food was ready and perfect.
Atmosphere: 5
Food: 5
Service: 4
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