KFC
109 State St, Schenectady
(518) 374-5166
Recent Reviews
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This is easily the worst KFC around. It always takes way too long to get your food. They never give you the correct pieces of chicken. Also, the restaurant is freezing cold I don’t even understand why people eat here. This place is not even clean.
Horrible costumer service, took like 15 minutes to get the food. When it was ready the girl came out and threw the bags at us and my father even said thank you and no reply from them at all. Went inside and slammed the door in the way back inside. Seriously is it that hard to treat people with respect ? Food is good but the people working there need to keep their problems at home.
Atmosphere: 1
Service: 1
Great food, as to be expected. The atmosphere can feel crowded and tight. The service is awful. When I went through drive through (as it was too loud and crowded inside), they made me wait outside the line for what they said would be 10 minutes. I went in after 20 minutes to ask about my order and they said it would be 5 minutes. I did not believe that. But I stayed because I did pay for it, and they were not willing to refund me. A wholw 2 hours went by before I got my food. Its good food, but I will not be ordering from there again.
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Chicken Sandwich, Pot Pie, Cole Slaw, Crispy Chicken, Macaroni and Cheese, Little Ass Bit of Dry Chicken and Instataters, Chicken Wing, KFC Sauce, Mac \u0026 Cheese, Potato Wedges, 8 PC Tenders Meal
This place never get your order right. It’s always a long as wait. They are rude and disrespectful. They hate their jobs so bad. Fire the whole crew and just rehire new people.
Atmosphere: 2
Food: 2
Service: 1
I recently visited this establishment to refill my beverage, and the lady attempted to make an unnecessary issue out of it on 11-2-25. The following day, 11-3-25, I returned at opening time to utilize the restroom, only to discover feces on the seat and the back of the toilet at 10 a.m. This suggests that the previous night's closing staff neglected to clean the area, and the opening staff also failed to address the issue. Moreover, it appears that employees are able to use the restroom for personal activities, such as rolling marijuana, but are unable to maintain cleanliness. Later that day, I experienced a significant delay in ordering food, despite the absence of customers in the drive-thru. Upon receiving my order, I found the fries to be stale and the chicken tasted old, as if it had been reheated by re-frying it. I have documented evidence of these incidents, including photographs and audio recordings, which I intend to share publicly upon completion of my work on their roof. This location is undoubtedly the worst KFC I have visited and worked on.
Atmosphere: 1
Food: 1
Service: 1
I did notice that its logo has changed to a 1960s or 1970s-style retro-style logo that spelled its three words that says: Kentucky Fried Chicken instead of the normal KFC.
Atmosphere: 5
Food: 5
Service: 5
I waited a half hour for my food, it seems like they worry about drive thru first and screw the customers that are waiting inside.
Atmosphere: 1
Food: 1
Service: 1
I wait 10 minutes on the speaker no car is waiting outside,they need to put new people working there plus food is burn waste money there.i won't recommend this place to no one and to much oil.
Atmosphere: 1
Food: 1
Service: 1
first of all it is so dirty inside. second, the workers and the night time workers are very disrespectful. I bought some chicken and it was the $10.00 bucket which I should have gotten 8 pieces I only gotten 6 pieces. im guessing they don't expect you to check the bucket. then I go back in there to let them know and it seems like they had an attitude. they made the mistake not me. but I have gone through the drive thru and the attitude I get all the time and I know its other customers also because I know people who has gone there and said the same thing. PLEASE do something about their attitudes and clean the inside you have a lot of workers who just stand there and don't do anything. Or I will be contacting code enforcement
Atmosphere: 1
Food: 3
Service: 1
Horrible wait times for something that's literally in the name I'm adding more info this place is slow as hell the employees are not very motivated worst place to go if you want to get chicken fast someone needs to talk to management and straighten this place out
Atmosphere: 2
Service: 1
Restaurantji Recommends
Single worst KFC experience I've ever had. After a 45 minute wait I FINALLY got my food and wouldn't you know it, it was cold by time I got it. Despite being out of food, they continued to take order after order. I will never go to another KFC again due to how bad this experience was.
Atmosphere: 1
Food: 1
Service: 1
Love their pot pie the most. A close second is the fried chicken. Under staffed, I reckon that is the new norm. I tried the spicy wings, almost no spicy to me.
Atmosphere: 5
Food: 5
Service: 4
I swear to God every time I come here I end up waiting like 25 minutes. I’m not ordering a filet mignon or a chicken Parmesan. What’s the deal here?
I'm standing in line and they haven't even looked at me for about 12 or 13 minutes not to mention I walk in there the front door is broken and taped up which is a damn hazard and the dining room is dirty and when I'm looking at the menu I see nothing but flies crawling all over it
Update: so I walk to Burger King and got my food much faster and that is including the walk
Anybody orders from that KFC had better have a strong stomach because I don't know what the hell they're doing they don't seem like they care
Atmosphere: 1
Service: 1
Abysmal service and food quality.
Atmosphere: 1
Food: 1
Service: 1
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