Waited 10 minutes after ordering a latte and was told the machine doesn't work because it leaked water.
Service: 1
Heather Clayton
I had moderate food poisoning from a meal here. The staff were nice but the tables were dirty, as were the chairs. I was there 7/27/24 and ordered a chicken wrap, hashbrowns and a lemonade. I do not know which part of the meal caused the illness.
Atmosphere: 1
Food: 1
Service: 3
MoJo 422
I haven't been to Dunkin' since the name change, but I know why they changed it, now. I got a donut. Dunkin' has never had great donuts, but the donut I had was dry and stale. I didn't finish it. I bought breakfast sandwiches for others; they liked them. No complaints about the coffee drinks. In summary, skip the donuts.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: English Muffin, Egg & Cheese
Andrea Conover
Friendly staff especially early morning
Food: 5
Service: 5
Emily Sambrook
manager is rude and not helpful whatsoever
CottageCritter
DO NOT GET THEIR LEMONADE!!
I am a dunkin regular going a few times a week by home, but I’m in glenville regularly enough to pop into this one in occasion. Every time I have ever tried to get their lemonade they give me the tea refresher which you can’t notice through the flavoring till you’re half way done. I have very severe cardiac issues and have to watch and keep track of every little bit of caffeine I intake so yes - this is an issue. It’s not going to kill me but it can give me cardiac episodes that are painful and honestly pretty scary. The idea they care so little is scary. For anyone else who watches their caffeine for health or personal reasons do not get the lemonade from this location.
Atmosphere: 1
Food: 1
Service: 1
Kimberly Duncan
My favorite part about going here is paying for the person behind me! :)
Kelleah Moon
Waited over 20 minutes for coffee at 10:00 a.m.
Atmosphere: 4
Food: 3
Service: 3
Ann Marie Rickson
Coffee is always fresh, donuts are usually fresh. The one time I did get burnt coffee and a super stale donut, they switched them out with a smile and a "sorry about that". Drive thru is always on point. I really enjoy this location!
They kept trying to give me iced coffees when I had ordered a spiced cookie hot coffee. Eventually someone got tired of me sitting in the drive thru and at least got me a plain hot coffee, which was fine, but they aren't great at keeping track of orders.
Atmosphere: 2
Food: 2
Service: 2
Joshua Long
The work ethic of this establishment has hit an all-time low. When you have 3 people handling your order and they can't give you the correct change, get a single donut order correct, or get you on your way through the drive-thru in less than 15 minutes maybe it's time to start putting the vapes and air pods and phones away again. I will be emphatically avoiding this location/franchise for the foreseeable future as this is not my first atrocious experience here.
Atmosphere: 1
Food: 1
Service: 1
Clarissa Decknick
Needs to make more donuts of specific
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Hash Browns, Apple Fritter, Donuts, Muffins, Bagels
Janice Garcia
Horrible customer services. The girl in drive thru was rude and had no manners. Her name was cyndi
Awesome experience
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dunkin' Lemonade Refreshers, Bacon Egg and Cheese, Strawberry, Half Dozen Donuts, Hash Browns, Bagel, Banana Chocolate Chip Bread, Dozen Donuts, Maple Sugar Bacon Breakfast Sandwich, Loaded Hash Browns, Cookie Butter Specialty Donut
Waited 10 minutes after ordering a latte and was told the machine doesn't work because it leaked water.
Service: 1
I had moderate food poisoning from a meal here. The staff were nice but the tables were dirty, as were the chairs. I was there 7/27/24 and ordered a chicken wrap, hashbrowns and a lemonade. I do not know which part of the meal caused the illness.
Atmosphere: 1
Food: 1
Service: 3
I haven't been to Dunkin' since the name change, but I know why they changed it, now. I got a donut. Dunkin' has never had great donuts, but the donut I had was dry and stale. I didn't finish it. I bought breakfast sandwiches for others; they liked them. No complaints about the coffee drinks. In summary, skip the donuts.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: English Muffin, Egg & Cheese
Friendly staff especially early morning
Food: 5
Service: 5
manager is rude and not helpful whatsoever
DO NOT GET THEIR LEMONADE!!
I am a dunkin regular going a few times a week by home, but I’m in glenville regularly enough to pop into this one in occasion. Every time I have ever tried to get their lemonade they give me the tea refresher which you can’t notice through the flavoring till you’re half way done. I have very severe cardiac issues and have to watch and keep track of every little bit of caffeine I intake so yes - this is an issue. It’s not going to kill me but it can give me cardiac episodes that are painful and honestly pretty scary. The idea they care so little is scary. For anyone else who watches their caffeine for health or personal reasons do not get the lemonade from this location.
Atmosphere: 1
Food: 1
Service: 1
My favorite part about going here is paying for the person behind me! :)
Waited over 20 minutes for coffee at 10:00 a.m.
Atmosphere: 4
Food: 3
Service: 3
Coffee is always fresh, donuts are usually fresh. The one time I did get burnt coffee and a super stale donut, they switched them out with a smile and a "sorry about that". Drive thru is always on point. I really enjoy this location!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Good Customer Service and reasonable prices
They kept trying to give me iced coffees when I had ordered a spiced cookie hot coffee. Eventually someone got tired of me sitting in the drive thru and at least got me a plain hot coffee, which was fine, but they aren't great at keeping track of orders.
Atmosphere: 2
Food: 2
Service: 2
The work ethic of this establishment has hit an all-time low. When you have 3 people handling your order and they can't give you the correct change, get a single donut order correct, or get you on your way through the drive-thru in less than 15 minutes maybe it's time to start putting the vapes and air pods and phones away again. I will be emphatically avoiding this location/franchise for the foreseeable future as this is not my first atrocious experience here.
Atmosphere: 1
Food: 1
Service: 1
Needs to make more donuts of specific
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Hash Browns, Apple Fritter, Donuts, Muffins, Bagels
Horrible customer services. The girl in drive thru was rude and had no manners. Her name was cyndi
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