Very long wait time for takeout. Waited 30+ minutes past the estimated pickup time
Atmosphere: 3
Food: 5
Service: 2
Jason Steven Murphy
Great food, great staff, top notch all the way around.
Atmosphere: 5
Food: 5
Service: 5
avery
Food is really nice, workers aren’t. It was an issue that I had to look over the menu before ordering. Food came out late and server told me its because I took too long ordering when she didn't come back to check up on us after deciding. No check up’s or drink refills.
Atmosphere: 3
Food: 4
Service: 1
Victoria Gellatly
I've eaten from here a few times now, and the food is fine, but not great and a bit expensive for the quality. They're not the most organized or attentive either, but the staff is friendly.
Atmosphere: 3
Food: 3
Service: 3
Deborah Davis
Very very busy when we went in. A huge birthday party going on in the back party room. Didn't hear it but you could see. We waited a while to be seated and then over 30 minutes food. But we'll cut them some slack they were so busy. Food was good. The California roll was a little mushy. A very weird thing is there was no tea offered You have to order it, not a big deal but would have been nice. We'll go back
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Miso Soup
Di C.
Very authentic. Love their Thai fried rice and Citrus Pad Thai. Have tried many places but this one is the best
christopher plyem
Third time is not a charm...my wife and went out for date night to jade bistro The place was busy, to be expected for Saturday around dinner time. We got seated fairly quickly. The lady acting as server was given too many tables it seems. She provided the bare minimum of attention to the table, and after 20 minutes took the order. Appetizers came out fairly quickly, but had to remind her we asked for two salads. My dinner came out, but not my wife's. We waited another 20 minutes for hers to show up. Some of the ingredients (hibachi) were cold, some warm, but nothing hot. The server just looked confused, and tried to cover, but it seemed to us that they/she forgot about it in the kitchen. She took it off the bill after I insisted. So, sad to say no more Jade Bistro for us again. It's unfortunate because the food is delicious there. A restaurant survives on consistency, quality and service. It's now been too many times with a lack of all three to support them. Akanomi will be where we go moving forward.Review 2The previous review is below, the new one it this: So, we've gone back again a few more times and they're more consistent now. Food is good services is fast and prices are fair for this kid of stuff. At this point, I'm raising my review "stars." I hope they keep it up. It's again a place we enjoy going to.Review 1Before this was Jade Bistro, it was Dragon Garden. We LOVED Dragon Garden. Especially their Dim Sum. After it became Jade Bistro, I stopped by for take out. I called in the order and picked it up. When I got home, they had completely forgotten to pack one of the Meals. I called and they were very apologetic. "We're so very sorry I see it in the kitchen. They didn't pack it." They gave me my cost back plus tax. Today I thought I'd try them again. This time when I got home, the Dim Sum was literally raw and cold. Again I called and again I got the apology. They won't get a third time for my business.
Atmosphere: 3
Food: 4
Service: 1
Joseph Winchester
The food is killer, the best around the capital
Atmosphere: 5
Food: 5
Service: 5
Thomas Gulley
Outstanding food!! Everything I have had on the menu has been outstanding.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Miso Soup, Sashimi and Sushi for One, Pad Thai, Pacific Roll, Aquarium Sashimi
Dan clune
Disgusting restaurant, zero cleanliness and overall rude and almost none existent service. Was a nice place in the past but has completely gone down hill. It is not worth your time or money to support these people who do not care for their customers. They seem to be proud of serving uncleaned food with bugs on it. Messaged them on instagram about the issue and they left us on read. A disgrace to mohawk ave.
Reservations made but not honored, waited and hour and fifteen minutes for steak served raw with no apologies. $20-$25 plates for mall Chinese food quality plates. A wonder their still in
Atmosphere: 2
Food: 1
Service: 1
Richard Rodriguez
Called in for a reservation a week in advance only to arrive and be told they had no record of my reservation. Waited 15 minutes for a table only to be seated in a very tight area where I and my date both sat practically shoulder to shoulder with strangers on either side (less than a foot of space from others) making any sort of dinner conversation a public matter. Moved to the bar and placed our orders there. One out and fifteen minutes later I was served a steak hibachi with raw steak chunks. Raw as in bright pink inside and metallic tasting. Mentioned this to the bartender who was unapologetic and didn’t even look at the raw steak that was served while trying to offer a replacement. An hour and forty five minutes after initially arriving, I just wasn’t interested anymore. Terrible experience beginning to end.
Atmosphere: 2
Food: 1
Service: 1
Michael Camelo
Good food, quick service, and okay atmosphere. Some of it is dated and sometimes you feel like maybe you are interrupting a party you weren’t invited to, but I really like this as a quick spot to get good Chinese food and Sushi!
Atmosphere: 3
Food: 4
Service: 4
Ayesha A
I ordered the pad Thai and chicken dish. Loved it! Would highly recommend this restaurant!
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Pad Thai
Eric P Connolly
Sat down at 6:10 PM. Food arrived 60 minutes later and it wasn’t worth the wait. We will not be returning.
Very long wait time for takeout. Waited 30+ minutes past the estimated pickup time
Atmosphere: 3
Food: 5
Service: 2
Great food, great staff, top notch all the way around.
Atmosphere: 5
Food: 5
Service: 5
Food is really nice, workers aren’t. It was an issue that I had to look over the menu before ordering. Food came out late and server told me its because I took too long ordering when she didn't come back to check up on us after deciding. No check up’s or drink refills.
Atmosphere: 3
Food: 4
Service: 1
I've eaten from here a few times now, and the food is fine, but not great and a bit expensive for the quality. They're not the most organized or attentive either, but the staff is friendly.
Atmosphere: 3
Food: 3
Service: 3
Very very busy when we went in. A huge birthday party going on in the back party room. Didn't hear it but you could see. We waited a while to be seated and then over 30 minutes food. But we'll cut them some slack they were so busy. Food was good. The California roll was a little mushy. A very weird thing is there was no tea offered You have to order it, not a big deal but would have been nice. We'll go back
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Miso Soup
Very authentic. Love their Thai fried rice and Citrus Pad Thai. Have tried many places but this one is the best
Third time is not a charm...my wife and went out for date night to jade bistro The place was busy, to be expected for Saturday around dinner time. We got seated fairly quickly. The lady acting as server was given too many tables it seems. She provided the bare minimum of attention to the table, and after 20 minutes took the order. Appetizers came out fairly quickly, but had to remind her we asked for two salads. My dinner came out, but not my wife's. We waited another 20 minutes for hers to show up. Some of the ingredients (hibachi) were cold, some warm, but nothing hot. The server just looked confused, and tried to cover, but it seemed to us that they/she forgot about it in the kitchen. She took it off the bill after I insisted. So, sad to say no more Jade Bistro for us again. It's unfortunate because the food is delicious there. A restaurant survives on consistency, quality and service. It's now been too many times with a lack of all three to support them. Akanomi will be where we go moving forward.Review 2The previous review is below, the new one it this: So, we've gone back again a few more times and they're more consistent now. Food is good services is fast and prices are fair for this kid of stuff. At this point, I'm raising my review "stars." I hope they keep it up. It's again a place we enjoy going to.Review 1Before this was Jade Bistro, it was Dragon Garden. We LOVED Dragon Garden. Especially their Dim Sum. After it became Jade Bistro, I stopped by for take out. I called in the order and picked it up. When I got home, they had completely forgotten to pack one of the Meals. I called and they were very apologetic. "We're so very sorry I see it in the kitchen. They didn't pack it." They gave me my cost back plus tax. Today I thought I'd try them again. This time when I got home, the Dim Sum was literally raw and cold. Again I called and again I got the apology. They won't get a third time for my business.
Atmosphere: 3
Food: 4
Service: 1
The food is killer, the best around the capital
Atmosphere: 5
Food: 5
Service: 5
Outstanding food!! Everything I have had on the menu has been outstanding.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Miso Soup, Sashimi and Sushi for One, Pad Thai, Pacific Roll, Aquarium Sashimi
Disgusting restaurant, zero cleanliness and overall rude and almost none existent service. Was a nice place in the past but has completely gone down hill. It is not worth your time or money to support these people who do not care for their customers. They seem to be proud of serving uncleaned food with bugs on it. Messaged them on instagram about the issue and they left us on read. A disgrace to mohawk ave.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Reservations made but not honored, waited and hour and fifteen minutes for steak served raw with no apologies. $20-$25 plates for mall Chinese food quality plates. A wonder their still in
Atmosphere: 2
Food: 1
Service: 1
Called in for a reservation a week in advance only to arrive and be told they had no record of my reservation. Waited 15 minutes for a table only to be seated in a very tight area where I and my date both sat practically shoulder to shoulder with strangers on either side (less than a foot of space from others) making any sort of dinner conversation a public matter. Moved to the bar and placed our orders there. One out and fifteen minutes later I was served a steak hibachi with raw steak chunks. Raw as in bright pink inside and metallic tasting. Mentioned this to the bartender who was unapologetic and didn’t even look at the raw steak that was served while trying to offer a replacement. An hour and forty five minutes after initially arriving, I just wasn’t interested anymore. Terrible experience beginning to end.
Atmosphere: 2
Food: 1
Service: 1
Good food, quick service, and okay atmosphere. Some of it is dated and sometimes you feel like maybe you are interrupting a party you weren’t invited to, but I really like this as a quick spot to get good Chinese food and Sushi!
Atmosphere: 3
Food: 4
Service: 4
I ordered the pad Thai and chicken dish. Loved it! Would highly recommend this restaurant!
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Pad Thai
Sat down at 6:10 PM. Food arrived 60 minutes later and it wasn’t worth the wait. We will not be returning.
Atmosphere: 2
Food: 2
Service: 2