Never a bad experience at Starbucks the quality of staff is always premier. My food and beverage is always on mark and I really truly love their Excelsior customer service.
Atmosphere: 5
Food: 5
Service: 5
Tara Sullivan
This location is quick and convenient for on the go!
Atmosphere: 5
Food: 5
Service: 5
Joe Smith
Went in today and line was so long. Only had three people working and they were running around the store working, felt so bad for them. The wait was unbearable. The baristas apologized for the wait and were kind but the wait was awful. I couldn’t even leave the drive thru line because it’s only 1 lane. I would not go here during busy times because you need at least 20 mins just for a cup of coffee.
Atmosphere: 1
Food: 2
Service: 3
Patrick Gaggin
It's incredible that the best service I've ever had with Starbucks is at a drive-thru only location. Bridgette is always an absolute delight and is probably the only person to never get any of my increasingly complex orders wrong, thank you for always starting my day with a smile!
Atmosphere: 3
Food: 4
Service: 5
JCPA
This am I went through, ordered my coffee mobile but then needed to add croissant. The girl asked me to put it through app and it was saying “sold out”, so I went to window, was greeted with a big smile and handed the croissant and hot coffee. The whole interaction was really nice and the food was good and hot. Meant to tip but didn’t have cash. Thank you!
Brett Heyder
The one that just opened in Mt Sinai is much better. This one runs out of things, rarely has food items, seems to run out of the flavors that are seasonal which the other one down the road doesnt seem to run out. The food doesn't seem as fresh as the one down the road, and it is typically very slow whether on the pre order line or the normal line. Imo they seem to focus on the pre order line and not the ordering on the spot line.
Atmosphere: 1
Food: 1
Service: 3
Alexandra B.
Hannah working today at the drive thru window needs an attitude adjustment. It’s not our fault that you didn’t get to do your laundry & have nothing to wear. Please be more respectful & mindful towards customers. We didn’t appreciate the negative vibes today.
Atmosphere: 3
Food: 4
Service: 1
Mel
The only Starbucks location around that knows what it's doing.
Triana Pena
Tyler was super sweet and did so good! He's did a great job with customer service and making it feel warm
The cubby girl with short hair is very unprofessional . She messed up my drink then made a new drink and completely messed up. SMH. Not satisfied at all!!! She rushes through things and that’s not ok. I wish I can post a picture of what my drink looks like
Christopher Behrens
great starbucks and great baristas. i have gotten a bad drink before but if you tell them they remake it right away. the drive through lines are also quick especially now that they have a mobile order line
Mark KIrol
Wanted a coffee fix, just right for my need that night.
jayla_
they got everything in my order wrong and i ordered ahead?
Xun Lin
I decided to leave this five-star comment after my recent experience.I have to say, this is the best starbucks location I have visited. I came here often before my recent move to Michigan. Here they have a drive through line specifically for mobile orders. Therefore, you can always get your drink in 2 min if you ordered online.However, the one in Saline, Michigan was extremely bad. I waited 20 min for the first time and 30 min for the second time in the drive-through even though I ordered online. This is why I decide to comment here!Great thanks to this location providing such a great service in the past a few years. I will miss you in Michigan.
Delicious ham and cheese.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ham & Swiss Croissant
Never a bad experience at Starbucks the quality of staff is always premier. My food and beverage is always on mark and I really truly love their Excelsior customer service.
Atmosphere: 5
Food: 5
Service: 5
This location is quick and convenient for on the go!
Atmosphere: 5
Food: 5
Service: 5
Went in today and line was so long. Only had three people working and they were running around the store working, felt so bad for them. The wait was unbearable. The baristas apologized for the wait and were kind but the wait was awful. I couldn’t even leave the drive thru line because it’s only 1 lane. I would not go here during busy times because you need at least 20 mins just for a cup of coffee.
Atmosphere: 1
Food: 2
Service: 3
It's incredible that the best service I've ever had with Starbucks is at a drive-thru only location. Bridgette is always an absolute delight and is probably the only person to never get any of my increasingly complex orders wrong, thank you for always starting my day with a smile!
Atmosphere: 3
Food: 4
Service: 5
This am I went through, ordered my coffee mobile but then needed to add croissant. The girl asked me to put it through app and it was saying “sold out”, so I went to window, was greeted with a big smile and handed the croissant and hot coffee. The whole interaction was really nice and the food was good and hot. Meant to tip but didn’t have cash. Thank you!
The one that just opened in Mt Sinai is much better. This one runs out of things, rarely has food items, seems to run out of the flavors that are seasonal which the other one down the road doesnt seem to run out. The food doesn't seem as fresh as the one down the road, and it is typically very slow whether on the pre order line or the normal line. Imo they seem to focus on the pre order line and not the ordering on the spot line.
Atmosphere: 1
Food: 1
Service: 3
Hannah working today at the drive thru window needs an attitude adjustment. It’s not our fault that you didn’t get to do your laundry & have nothing to wear. Please be more respectful & mindful towards customers. We didn’t appreciate the negative vibes today.
Atmosphere: 3
Food: 4
Service: 1
The only Starbucks location around that knows what it's doing.
Tyler was super sweet and did so good! He's did a great job with customer service and making it feel warm
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The cubby girl with short hair is very unprofessional . She messed up my drink then made a new drink and completely messed up. SMH. Not satisfied at all!!! She rushes through things and that’s not ok. I wish I can post a picture of what my drink looks like
great starbucks and great baristas. i have gotten a bad drink before but if you tell them they remake it right away. the drive through lines are also quick especially now that they have a mobile order line
Wanted a coffee fix, just right for my need that night.
they got everything in my order wrong and i ordered ahead?
I decided to leave this five-star comment after my recent experience.I have to say, this is the best starbucks location I have visited. I came here often before my recent move to Michigan. Here they have a drive through line specifically for mobile orders. Therefore, you can always get your drink in 2 min if you ordered online.However, the one in Saline, Michigan was extremely bad. I waited 20 min for the first time and 30 min for the second time in the drive-through even though I ordered online. This is why I decide to comment here!Great thanks to this location providing such a great service in the past a few years. I will miss you in Michigan.