McDonald's

Name: McDonald's
Address: 971 Montauk Hwy, Shirley, New York, 11967, US
Telephone: (631) 399-6404
Price range: $
Rating: 3

$ • Fast Food, Burgers, Coffee Shops

Hours:
971 Montauk Hwy, Shirley
(631) 399-6404

Menu Order Online

About McDonald's

McDonald's offers a variety of meals and drinks, with customers particularly praising their oreo shakes, frappes, moca, cheeseburgers, fries, and MCGRIDDLES. The breakfast menu, including the Sausage, egg, and cheese McGriddles, is a favorite among customers. The iced tea and handicapped-accessible parking spaces are also noteworthy. The service is generally efficient, with the drive-through moving quickly and orders often correct, though some customers noted that the staff could be more friendly and attentive. The location is praised for its well-maintained building and grounds, with solid management. A standout employee, Brandon, is mentioned for his politeness, patience, and positive attitude.

Recent reviews mention that the food's taste is not as good as it used to be unless prepared freshly, but even then, it may not taste the same. Customers often go for the fillet or fish sandwich. Many appreciate the friendly staff and fast service, both inside and at the drive-through. Cleanliness of tables, floors, and bathrooms is also highlighted. However, there are issues with the coffee machines being consistently down, preventing customers from getting their favorite macchiatos or trying new drinks like Dulce De Leche coffee, which cannot be made at the moment. Fries are inconsistent, sometimes hot and salty, other times cold or soggy, and customers are advised to double-check their orders before leaving, as mistakes happen frequently. The chicken sandwiches, especially the McChicken, vary from perfectly made to overly mayo-heavy, which some find unappetizing. Overall, the restaurant is rated around 5/10, but could improve to 8/10 if the coffee machines were fixed.

Some customers have also experienced management issues, such as lack of line management inside and staff being yelled at by supervisors without proper support or training. During busy times, staff work hard but may struggle with the communication and leadership from managers. Customers suggest better training for managers and more respectful handling of employees during rushes to improve the overall experience.