Too many foreigners hired. Can barely speak or understand English. It's like playing charades just to place an order. Indian man in dress shirt is always rushing me and impatient.
Atmosphere: 1
Food: 3
Service: 1
Jonathan Boyd
If I could give less stars than I would absolutely give it less! Drinks are always made wrong, employees in the morning would rather tell you the oven doesn’t work, it will take 15 minutes to warm up, or 2 minutes- if you work in emergency services they especially do not like you and change their whole attitude when you approach the register. I’ve been to a lot of DD but never ever been so surprised by the lack of actual service or CUSTOMER SERVICE being offered. I would rather go to a gas station for coffee. Best advice avoid this DD at all cost!!!
Atmosphere: 1
Food: 1
Service: 1
K. Michael
Always pretty simple to get coffee. Order with the app and pick it up. Easy peasy. I hope the DD keeps the old kids for as long as possible. The new plastic lids are terrible!!!!!!!!
Atmosphere: 5
Food: 5
Service: 5
H B
This place is terrible! The owners are extremely rude! I ordered plain bacon and was give a bagel with bacon. They consistently get my orders wrong and I didn’t want to deal with it. When I asked for my money back the female owner just started screaming and yelling at me telling me no I can have the bacon. I was mortified to be treated so terribly, especially in a place filled with other customers. When I order on the app it’s never ready so for this order I went inside. It’s no wonder they have so many bad reviews they have terrible customer service.
Food: 1
Service: 1
Maurice “Avi” Saltzman
Rude employees, costmers answering phones .No drinks available!!No manager ever in side store or available.
Atmosphere: 1
Food: 1
Service: 1
Emily Cowell
Incredibly rude, tired to talk to them on the phone and the guy wouldn’t even let me finish a sentence.
Service: 1
Michael G
It’s legitimately laughable how hot the owner likes to keep this location — poor employees. Corporate needs to look into this.
Kurt Christenson
Miserable employees and truly awful cold brew tastes like they just use burnt coffee
Atmosphere: 1
Food: 1
Service: 1
Michael Gabriel
It’s legitimately laughable how hot the owner likes to keep this location — poor employees. Corporate needs to look into this.
Screwed up my order thank got I checked .. repeated my order 4 time even had them remake it
Gillian Champagne
It is dunkin ??? we ordered Chi but it was honestly gross. I do not recommend the chi. But I am sure everything else is
Atmosphere: 3
Service: 5
Hannah Hashimoto
horrible customer service. lazy. rude. i work at a dunkin in pennsylvania and this is really disheartening to see how painful it is for these workers to do their jobs.
Atmosphere: 1
Food: 3
Service: 1
Micheal Howard
The tall guy and the Spanish guy were really great people and gave me really good customer service yesterday morning.
Atmosphere: 5
Food: 5
Service: 5
Justin Sudial
I placed a mobile order for a large hot chai latte with oat milk and espresso and paid over 8 dollars for it and the idiots at the store literally did not put any chai in the drink. It was just a cup of oat milk with a single shot of espresso. The employees were also very rude, especially the cashier. 0/10 I do not recommend this location to anyone and will not be going here again.
Too many foreigners hired. Can barely speak or understand English. It's like playing charades just to place an order. Indian man in dress shirt is always rushing me and impatient.
Atmosphere: 1
Food: 3
Service: 1
If I could give less stars than I would absolutely give it less! Drinks are always made wrong, employees in the morning would rather tell you the oven doesn’t work, it will take 15 minutes to warm up, or 2 minutes- if you work in emergency services they especially do not like you and change their whole attitude when you approach the register. I’ve been to a lot of DD but never ever been so surprised by the lack of actual service or CUSTOMER SERVICE being offered. I would rather go to a gas station for coffee. Best advice avoid this DD at all cost!!!
Atmosphere: 1
Food: 1
Service: 1
Always pretty simple to get coffee. Order with the app and pick it up. Easy peasy. I hope the DD keeps the old kids for as long as possible. The new plastic lids are terrible!!!!!!!!
Atmosphere: 5
Food: 5
Service: 5
This place is terrible! The owners are extremely rude! I ordered plain bacon and was give a bagel with bacon. They consistently get my orders wrong and I didn’t want to deal with it. When I asked for my money back the female owner just started screaming and yelling at me telling me no I can have the bacon. I was mortified to be treated so terribly, especially in a place filled with other customers. When I order on the app it’s never ready so for this order I went inside. It’s no wonder they have so many bad reviews they have terrible customer service.
Food: 1
Service: 1
Rude employees, costmers answering phones .No drinks available!!No manager ever in side store or available.
Atmosphere: 1
Food: 1
Service: 1
Incredibly rude, tired to talk to them on the phone and the guy wouldn’t even let me finish a sentence.
Service: 1
It’s legitimately laughable how hot the owner likes to keep this location — poor employees. Corporate needs to look into this.
Miserable employees and truly awful cold brew tastes like they just use burnt coffee
Atmosphere: 1
Food: 1
Service: 1
It’s legitimately laughable how hot the owner likes to keep this location — poor employees. Corporate needs to look into this.
Nice and clean a place.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Donuts
Restaurantji Recommends
Screwed up my order thank got I checked .. repeated my order 4 time even had them remake it
It is dunkin ??? we ordered Chi but it was honestly gross. I do not recommend the chi. But I am sure everything else is
Atmosphere: 3
Service: 5
horrible customer service. lazy. rude. i work at a dunkin in pennsylvania and this is really disheartening to see how painful it is for these workers to do their jobs.
Atmosphere: 1
Food: 3
Service: 1
The tall guy and the Spanish guy were really great people and gave me really good customer service yesterday morning.
Atmosphere: 5
Food: 5
Service: 5
I placed a mobile order for a large hot chai latte with oat milk and espresso and paid over 8 dollars for it and the idiots at the store literally did not put any chai in the drink. It was just a cup of oat milk with a single shot of espresso. The employees were also very rude, especially the cashier. 0/10 I do not recommend this location to anyone and will not be going here again.
Food: 1
Service: 1
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