Online order. Half of it wasn't available. Was told that they can't process a refund for the missing item and to call corporate. After 40 minutes on with corporate I was told that I would be contacted within 48hrs. 3 days later no contact. Filed a dispute with my CC company as I had no other recourse.
Robert Katuna
Wow. Didn't have the new ice cream available that was ordered online, only had a handful of toppings, no ice cream in display freezer. Afraid to see what's in bag when we get home. First time stopping at a BR in probably 20 years instead of Carvel. Will probably be another 20 until I try again.
M SOLO
ABSOLUTE WORST BASKIN-ROBBINS I’VE EVER BEEN TO! This was my double-scoop cup w/ 1 scoop of cookies & cream and 1 scoop of mint chocolate chip! The young girl behind the counter had an attitude and was thee absolute worst! NEVER stopping there again!! And nor should anyone else! This was a robbery!!!!!
Thomas Vetere
Ordered a chocolate shake and got a peanut butter one. I have a nut allergy and ended up having a reaction. Tried to get the staff attention in the drive through but no one answered.
Jamie J
Very clean store and donuts are fresh
Long island
Great people working there, stop there all the time
R A
Nice personnel and great service
larry
Great people working there, stop there all the time
Online order. Half of it wasn't available. Was told that they can't process a refund for the missing item and to call corporate. After 40 minutes on with corporate I was told that I would be contacted within 48hrs. 3 days later no contact. Filed a dispute with my CC company as I had no other recourse.
Wow. Didn't have the new ice cream available that was ordered online, only had a handful of toppings, no ice cream in display freezer. Afraid to see what's in bag when we get home. First time stopping at a BR in probably 20 years instead of Carvel. Will probably be another 20 until I try again.
ABSOLUTE WORST BASKIN-ROBBINS I’VE EVER BEEN TO! This was my double-scoop cup w/ 1 scoop of cookies & cream and 1 scoop of mint chocolate chip! The young girl behind the counter had an attitude and was thee absolute worst! NEVER stopping there again!! And nor should anyone else! This was a robbery!!!!!
Ordered a chocolate shake and got a peanut butter one. I have a nut allergy and ended up having a reaction. Tried to get the staff attention in the drive through but no one answered.
Very clean store and donuts are fresh
Great people working there, stop there all the time
Nice personnel and great service
Great people working there, stop there all the time
Nice personnel and great service
Restaurantji Recommends
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