Domino's Pizza
863 W Jericho Turnpike, Smithtown
(631) 864-8400
Recent Reviews
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Took forever for the food to get to my house & by the time the food arrived obviously it wasn’t good.
What really set me off is the heavy set delivery driver parking in my driveway. Is that what they teach you in the dominos academy?
This is a well Run domino’s, always fast and hot
Atmosphere: 4
Food: 4
Service: 4
Very friendly staff and they never have made a mistake with my order. I go about twice a month for last 3-4 years.
Atmosphere: 5
Food: 5
Service: 5
The woman who made the pizza was amazing she did it and new all the sizes just like the back of her
Atmosphere: 4
Food: 4
Service: 4
Domino's pizza ? is a favorite place of my children, they and I love pizza ? from Domino's, it is a very delicious pizza ?, ? recommended 100/100
I made an order at 11.30 pm to my work place. I wrote special instructions since this happened before. I said “deliver to main door, if the doors are not opening call me”. I saw notification saying that my driver Daniel is pulling in. So I went to the door. I waited 5-6 mins. Than my notification changed to complete. I called the store. The person said he delivered my pizza to the nurse with blue uniform in the main lobby. I said I am by the main entrance lobby, we have no nurse with blue uniform (dress code) also I have been waiting here, nobody came. He said than someone stole my pizza and that is not something he can help but to cancel the order. While we are talking, I went to the back of the units (since it is happened before). I said your employee is lying because he left the pizza in the back part of the building where there is a sign you cannot enter without a badge. He left it on the cold concrete. I have to go out, get my car, drove around just to get a fresh cold pizza. When I said he is lying, he said “ma’am it is 12 o’clock “ . I can tolerate mistakes but I cannot tolerate ignorance and disrespect…
I dont usually order at Domino's, but after seeing the new pepperoni stuffed cheese bread advertised on both my tablet and TV, I was desiring it. So I stopped at this Dominos in Smithtown and ordered it. The employees were nice and even brought it out to my car so I wouldnt have to stand inside. When I got home and opened the box, the pizza was big in size, but horrible. It was undercooked and flowing with cheese, if I'm lucky I only got about 4 slices of very thinly cut peppernoi inside. If you like cheese or your bread undercooked like this, you may enjoy it. I didnt like it and asked myself ," Where's the Pepperoni?", It's supposed to be pepperoni stuffed. Was this store low on pepperoni or running low in stock? Never again. I did not enjoy it.
My favorite is to add all the toppings except spinach ? jalapeños are my love ? and black olives ! The fresh hand made personal pizzas are the best in the world!
I order here at least twice a week, it used to be great until about a month ago. Lately the pepperoni on the pizza tastes old and has been giving us stomachaches. I also place my orders for curbside delivery and on the app the timer will start, they have a certain amount of time to bring the order out or you get a coupon for a free pizza. They stop the timer inside and then make you wait for the pizza. Technically you should get a free pizza but they are lying about giving the order out on time. The other day this happened again, I gave them an extra minute and then went inside. The lady was on her personal cell phone, didn’t acknowledge me, and I saw both of my pizza just sitting in the oven, done. 5 minutes later she asks me if I’m picking up, I said yes, she boxed up my order and basically threw it at me with an attitude. She stopped the timer about 30 seconds into me showing up and it the actual time it took was about 15 minutes longer. Super rude. HorribleLocation. I made a complaint online and a week later still haven’t got a response so that’s that.
I order here at least twice a week, it used to be great until about a month ago. Lately the pepperoni on the pizza tastes old and has been giving us stomachaches. I also place my orders for curbside delivery and on the app the timer will start, they have a certain amount of time to bring the order out or you get a coupon for a free pizza. They stop the timer inside and then make you wait for the pizza. Technically you should get a free pizza but they are lying about giving the order out on time. The other day this happened again, I gave them an extra minute and then went inside. The lady was on her personal cell phone, didn’t acknowledge me, and I saw both of my pizza just sitting in the oven, done. 5 minutes later she asks me if I’m picking up, I said yes, she boxed up my order and basically threw it at me with an attitude. She stopped the timer about 30 seconds into me showing up and it the actual time it took was about 15 minutes longer. Super rude. HorribleLocation. I made a complaint online and a week later still haven’t got a response so that’s that.
Restaurantji Recommends
Not good pizza
Absolutely terrible customer service..no one answers the phone
Healthy with toppings and nice service.
They gave me a fish
Good pizzas
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