McDonald's

923 W Jericho Turnpike, Smithtown
(631) 864-6751

Recent Reviews

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R L

Is this fast food or slow food you go in there and they don’t even acknowledge you. I do not know how this place is run, but they need better management here and not little kids as managers. You walk in there go to the register to order but nobody acknowledges you. They all see you there. You gotta call them and they ignore you until finally someone decides they want to take your order. I do not know how McDonald’s can have such a poor excuse of a management team Because they are the ones I blame for allowing their employees to all be lazy and the management does nothing about it because they’re all kids who managed this place.

Atmosphere: 1

Food: 4

Service: 1

Nick Stanziani

If I'm paying $4.89 for large fries, I expect to get what I pay for. This McDonald's has been particularly chintzy lately. I'm getting half filled containers whenever I go.

Atmosphere: 3

Food: 3

Service: 4

PEAKAUTOCOLLISION

The manager on the Sunday morning shift should be fired… I went through the drive-through and they rush you right off without giving you a complete order and make you wait in a parking spot… After 10 minutes of me being calm and waiting, I go in there and they had no idea who I was… They had to rush and make my order and once I checked it, it was wrong… They’re asking me after taking my receipt what I was missing… I told him that she’s the one handling the order and has my receipt. She’s the one that should know what’s missing… Cursed under her breath And just threw a sandwich in there… Didn’t offer fresh coffee and no sugar or milk or cream at all in any of the bags terrible service. Once I told her it’s her fault because she’s the manager and She should
D process correctly,She just mumbled under her breath and walked away , thats the service McDonald’s is now offering as employees …stay away never again

Uwu Uwu

FIRST OF IN MY BIG MAC MEAL THE BIG MAC WAS SPICY. I HATE SPICY FOOD. THE CUSTOMER SERVICE SUCKS.

Atmosphere: 1

Food: 1

Service: 1

N C

Nice place.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Egg Mcmuffin, Cheeseburger, Sandwich, Fries, Big Mac, Quarter Pounder Hamburger

Isis “Excelencias”

Very bad attitude and attention to the customer

Atmosphere: 1

Food: 1

Service: 1

Rolan A

Very nice modern McDs. Dine-in and food was excellent. Steak & Cheese Bagel meal w/ Hash was sublime. The hash was perfectly made, with the right amount of crunchiness/crispiness on the outside and moist tender inside. Order & table-side person was polite & cordial.

OJ was the standard industrial McDs OJ, not too sweet, not too tart, good tasting & thirst quenching. Hot Carmel Latte was quite good. In-fact, McDs coffee offerings are much better tasting than that large coffee company selling a heart attack in a brewski & it costs less too. You know who I'm talking about... ;-)

The bathrooms are unisex, well maintained, modern & very clean. Soap dispenser is locked-n-loaded + automatic water faucets + hand air dryer.

There is a very nice lounge seating area by the front window, where you can observe life pass you by, with a very upscale view of their designer shrubbery, as seen in my pixs. There is very fast free Optimum WiFi at appx. 300Mbps UL & appx 40Mbps DL. There are outlets by the bench and lounge chairs where you can charge your peripherals & electronics.

Very nicely laid out & modern McDs. Highly recommended!

Atmosphere: 5

Food: 5

Service: 5

Nestor Diaz

Didn't feel accepted. I'm a Puerto Rican man and I said thank you when I got handed my order and in return I got a weird look from the young woman and no reply. It definitely felt awkward and weird ?. However the food was good.

Wheelchair accessibility: Yes.

Atmosphere: 1

Food: 5

Service: 2

Recommended dishes: Fries, Big Mac

Stephen Martinsen

They can't seem to ever get the order into the bag right although it's clearly printed on the receipt... And then they treat you like you are wrong for wanting it fixed.

Jamie Miller

I ordered a #7 she gave me a number 4, no.drink. it was so busy she looked at me like I was stupid.

Atmosphere: 2

Food: 4

Service: 2

Dark Echo Productions LLC

Being on the road for meet and greets and sighing autographs for the dark echoesparanormal show an amazon prime, we always want hot food and this place did amazing job for lunch everything was hot and fresh. The hospitality at this one took my breath away and how professional the whole teams were. They served your food and asked if you needed anything else. Highly recommend and will eat again next time out there.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fries

Elizabeth Mauras

Breakfast sandwich ?

Atmosphere: 5

Food: 5

Service: 5

Joe Romano

Don't waste your time. the time I waited for my food to dine in on a Sunday morning was not worth it .

Service: 1

Diva's Delights

I just waited 30 minutes for Apple pie. This was for a GrubHub delivery order instead of telling me that there were no Apple pies and that they had to bake and it would take over 25 minutes and that they already started backing up their order. they left the food in the bag the entire time it took to cook the apple pies, which means their shake was already melting when they gave it to me, they do not care about their delivery drivers they don’t care About the customers at all????????

Atmosphere: 1

Food: 1

Service: 1

jacqueline noemi valladares de zepeda

Kind and very friendly staff.

Atmosphere: 4

Food: 4

Service: 5

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