Philly Pretzel Factory
314 Maple Ave, Smithtown
(631) 800-8200
Customers' Favorites
SM - Super Hot Mustard
Cinnamon Rivet Shaker
Pretzel 5
1 Pretzel
Dip
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Recent Reviews
they have an amazing worker in there. Picked up a party tray Friday the 21st she asked if it was for a party. I said no my grandma had just passed away and family was in from out of state/country so i offered to bring pretzels. I said we would have celebrated her 91st birthday today and she said you know everyone on their birthday gets a free pretzel. She said for this particular pretzel why not everyone take a little piece so it’s like she’s there celebrating with you. That...
Had a very pleasant experience yesterday. I called the night prior for a reasonably big order. Because I needed it for a local town pool. For the lifeguards and crew. Because weather was iffy, the morning of pickup, I didn't want to charge it, for fear, it was raining that morning. Figured, I would go extra early that morning,( weather was ok). And , my order was almost done. They were preparing my order, no $ down. Excellent , customer service. ? ty, gave...
The pretzels here are fresh and delicious! The last batch I got was nice and hot, right out of the oven! I love to get the regular pretzels and dip them in a combination of the icing and cinnamon dips. SOOO yummy! I also enjoy the cinnamon shakers, and my kids love the frozen lemonade. The owners, Craig and Christine, are incredibly warm, attentive and personable! They are two of the kindest people I have ever met. You can tell the entire staff holds excellent customer service...
