They literally have the worst staff working at this location. They are lazy to make your drink, always miss something on it, and as soon as they give you the order they walk away so you have to sit there and honk for them to come back. Once they come back they literally are eating the tim bits and make me wait for them to finish chewing for them to be able to speak. If you have time just drive to another location where you have staff that cares about their jobs and proper customer service. Also there’s never a time that i went there that the drink came out tasting the same, even though i get the same drink each and everytime. Each person who works here just makes it how they want.
Ahmad Ali
The clerk tried to short change me, just because he didn't have enough change. not saying anything? Just handed me the wrong change. The muffin was fresh and tasty. The coffee is okay. The place has a wonderful presentation, it's nice and clean and new looking.
Christine Russon
Great egg sandwiches, coffee and lunch items. Friendly staff and clean store
Dominic Bennett
The mobile ordering system doesn’t always work orders get lost
Kaitlin Prudente
First time getting Tim Hortons because why not? Gets a frozen drink and then they give it to me saying they were out of straws. Like, ok? Then why didn’t you tell me before I bought it? And they are out of straws until the next day? Its like 9:30 on a Monday and a Tim Hortons doesnt have straws for their coffee drinks? I know this is so annoying and karen-like to complain about but THIS is what got me: they moved the donut shelves and found an old straw on the floor thats probably been there god only knows how long and they tried to give me that. Thats SO unsanitary!! Disgusting. Then when I asked for a refund, the gave me less money than the item costs. That was horrible service and now i’m never going back. They’re lucky the gas station they’re in is so cheap. Like, i hate complaining ok? But this was just awful service. Really disappointed.
Service: 1
Katie Prudente
First time getting Tim Hortons because why not? Gets a frozen drink and then they give it to me saying they were out of straws. Like, ok? Then why didn’t you tell me before I bought it? And they are out of straws until the next day? Its like 9:30 on a Monday and a Tim Hortons doesnt have straws for their coffee drinks? I know this is so annoying and karen-like to complain about but THIS is what got me: they moved the donut shelves and found an old straw on the floor thats probably been there god only knows how long and they tried to give me that. Thats SO unsanitary!! Disgusting. Then when I asked for a refund, the gave me less money than the item costs. That was horrible service and now i’m never going back. They’re lucky the gas station they’re in is so cheap. Like, i hate complaining ok? But this was just awful service. Really disappointed.
Gina Fanelakis (GFanNYY)
It's nice and clean, well organized. They have great croissant sausage egg and cheese sandwiches and the avocado toast is delicious. Good selection of coffee and tea beverages, donuts. The staff are friendly and on point. Not sure if it's the owner or mgr but he is great. I really can't say enough good things about this place!?
Atmosphere: 5
Food: 5
Service: 5
Reggie Gutierrez
I had a great experience at Tim Hortons in Smithtown, NY! The staff were incredibly friendly, and the coffee was perfect. The donuts were fresh and delicious. Quick service and a welcoming atmosphere made my visit enjoyable. Highly recommend.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Original Blend, Donuts
Amanda
So convenient!! Get gas and donuts.. cuz why not?!?!?! Thanks Tim
They literally have the worst staff working at this location. They are lazy to make your drink, always miss something on it, and as soon as they give you the order they walk away so you have to sit there and honk for them to come back. Once they come back they literally are eating the tim bits and make me wait for them to finish chewing for them to be able to speak. If you have time just drive to another location where you have staff that cares about their jobs and proper customer service. Also there’s never a time that i went there that the drink came out tasting the same, even though i get the same drink each and everytime. Each person who works here just makes it how they want.
The clerk tried to short change me, just because he didn't have enough change. not saying anything? Just handed me the wrong change.
The muffin was fresh and tasty. The coffee is okay. The place has a wonderful presentation, it's nice and clean and new looking.
Great egg sandwiches, coffee and lunch items. Friendly staff and clean store
The mobile ordering system doesn’t always work orders get lost
First time getting Tim Hortons because why not? Gets a frozen drink and then they give it to me saying they were out of straws. Like, ok? Then why didn’t you tell me before I bought it? And they are out of straws until the next day? Its like 9:30 on a Monday and a Tim Hortons doesnt have straws for their coffee drinks? I know this is so annoying and karen-like to complain about but THIS is what got me: they moved the donut shelves and found an old straw on the floor thats probably been there god only knows how long and they tried to give me that. Thats SO unsanitary!! Disgusting. Then when I asked for a refund, the gave me less money than the item costs. That was horrible service and now i’m never going back. They’re lucky the gas station they’re in is so cheap. Like, i hate complaining ok? But this was just awful service. Really disappointed.
Service: 1
First time getting Tim Hortons because why not? Gets a frozen drink and then they give it to me saying they were out of straws. Like, ok? Then why didn’t you tell me before I bought it? And they are out of straws until the next day? Its like 9:30 on a Monday and a Tim Hortons doesnt have straws for their coffee drinks? I know this is so annoying and karen-like to complain about but THIS is what got me: they moved the donut shelves and found an old straw on the floor thats probably been there god only knows how long and they tried to give me that. Thats SO unsanitary!! Disgusting. Then when I asked for a refund, the gave me less money than the item costs. That was horrible service and now i’m never going back. They’re lucky the gas station they’re in is so cheap. Like, i hate complaining ok? But this was just awful service. Really disappointed.
It's nice and clean, well organized. They have great croissant sausage egg and cheese sandwiches and the avocado toast is delicious. Good selection of coffee and tea beverages, donuts. The staff are friendly and on point. Not sure if it's the owner or mgr but he is great. I really can't say enough good things about this place!?
Atmosphere: 5
Food: 5
Service: 5
I had a great experience at Tim Hortons in Smithtown, NY! The staff were incredibly friendly, and the coffee was perfect. The donuts were fresh and delicious. Quick service and a welcoming atmosphere made my visit enjoyable. Highly recommend.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Original Blend, Donuts
So convenient!! Get gas and donuts.. cuz why not?!?!?! Thanks Tim
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Capp, Donuts
Great food and coffee
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Timbits Pack, Bagel, Donuts
Restaurantji Recommends
Love the ice coffe
Atmosphere: 5
Food: 5
Service: 5
The best coffee and doughnuts from ??
No 2 for 6 deal. 15$ for a mediocre breakfast
Great food and service :)
Atmosphere: 5
Food: 5
Service: 5
One of the Best Iced Capp I ever had!
Atmosphere: 5
Food: 5
Service: 5
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