Excluding the Hamptons summer madness, this starbucks has risen in service and quality. I've ordered a lot in the past few weeks and have not been disappointed. Staff is very engaging and pleasant as well, it's a delight to order here!
Atmosphere: 5
Food: 5
Service: 5
Veronica Field
Terrible customer service
Atmosphere: 1
Food: 1
Service: 1
Jenn R
I’ve noticed lately that when I order a grande latte, it’s consistently being filled much lower than expected — closer to a tall size. I understand leaving a little space at the top, but the amount missing is unreasonable (see attached photo). A grande should be around 16 oz, but this looks more like 12–13 oz. I’d really appreciate more consistency in drink volume going forward.
Atmosphere: 2
Food: 2
Service: 3
Beyza Akk
Terrible and rude manager. We had a very disappointing experience. We waited around 5 minutes while the manager and two baristas clearly saw us but didn’t acknowledge or take our order. When we politely said “excuse me?” to order, the manager (or trainer) slammed a bottle on the counter and said something like “we’re training here” in a very aggressive tone. We were genuinely shocked — it was incredibly unprofessional and uncomfortable, so we just left. This was honestly the first time I’ve ever had such an unpleasant experience at a coffee shop..
Atmosphere: 1
Food: 1
Service: 1
Erickson Arias
Horrible customer service and doesn’t do the orders correctly terrible
Atmosphere: 1
Food: 1
Service: 1
Christy Marie
Disappointed. Ordered through door dash. Clearly says iced on the sticker and I received hot. Who’s not paying attention?
Denise Raynor
Deirdra was absolutely amazing. She was polite and listened to our order. I was just visiting the town and asked a few questions and she had the answers on where to go and how to get there. Plus the drinks were amazing. I had a matcha latte tasted fantastic. Will be back to visit again
Atmosphere: 5
Food: 5
Service: 5
Sarah L.
Such a cute shop. The people who work there don't know their own policies and had the worst interaction there. Was screamed at after walking over from my volunteer event and left very upset.
Atmosphere: 3
Service: 1
J M
Friendly cashier . CRANKY BARISTA !!!!!
Eric Matthew
Thank you girls for my Brown Sugar Shaken with Pumpkin Foam ?
I’ve had a few occurrences where the staff was rude and passive aggressive. The first time it happened to my mom and we decided not to complain. I then came back recently to try it again and the worker instead of informing me politely about incorrectly ordering the drink, she passive aggressively answered me. I don’t appreciate this behavior and will be taking my business elsewhere. Thanks you.
Atmosphere: 1
R B
At first visit, I could’ve been impressed since the employee who took it got it right. But I’ve been ordering for the two months now while being in the Hamptons temporarily., and consistently they keep getting my order wrong. Literally the lattes have been getting have no taste at all. I’ve been ordering flavored lattes, but it seems like I’m not getting the flavored part of it. It’s disappointing
1967duetto
The slowest service ever. Very rare to get a good
Atmosphere: 3
Food: 2
Service: 1
saumikde
Looks like Starbucks forgot to train anyone at this location! Poor and inattentive service. Mispronouncing basic names and zero pride in their work.
Excluding the Hamptons summer madness, this starbucks has risen in service and quality. I've ordered a lot in the past few weeks and have not been disappointed. Staff is very engaging and pleasant as well, it's a delight to order here!
Atmosphere: 5
Food: 5
Service: 5
Terrible customer service
Atmosphere: 1
Food: 1
Service: 1
I’ve noticed lately that when I order a grande latte, it’s consistently being filled much lower than expected — closer to a tall size. I understand leaving a little space at the top, but the amount missing is unreasonable (see attached photo). A grande should be around 16 oz, but this looks more like 12–13 oz. I’d really appreciate more consistency in drink volume going forward.
Atmosphere: 2
Food: 2
Service: 3
Terrible and rude manager. We had a very disappointing experience. We waited around 5 minutes while the manager and two baristas clearly saw us but didn’t acknowledge or take our order. When we politely said “excuse me?” to order, the manager (or trainer) slammed a bottle on the counter and said something like “we’re training here” in a very aggressive tone. We were genuinely shocked — it was incredibly unprofessional and uncomfortable, so we just left. This was honestly the first time I’ve ever had such an unpleasant experience at a coffee shop..
Atmosphere: 1
Food: 1
Service: 1
Horrible customer service and doesn’t do the orders correctly terrible
Atmosphere: 1
Food: 1
Service: 1
Disappointed. Ordered through door dash. Clearly says iced on the sticker and I received hot. Who’s not paying attention?
Deirdra was absolutely amazing. She was polite and listened to our order. I was just visiting the town and asked a few questions and she had the answers on where to go and how to get there. Plus the drinks were amazing. I had a matcha latte tasted fantastic. Will be back to visit again
Atmosphere: 5
Food: 5
Service: 5
Such a cute shop. The people who work there don't know their own policies and had the worst interaction there. Was screamed at after walking over from my volunteer event and left very upset.
Atmosphere: 3
Service: 1
Friendly cashier .
CRANKY BARISTA !!!!!
Thank you girls for my Brown Sugar Shaken with Pumpkin Foam ?
- Eric ?
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Ok, small place
Atmosphere: 3
Food: 2
Service: 4
I’ve had a few occurrences where the staff was rude and passive aggressive. The first time it happened to my mom and we decided not to complain. I then came back recently to try it again and the worker instead of informing me politely about incorrectly ordering the drink, she passive aggressively answered me. I don’t appreciate this behavior and will be taking my business elsewhere. Thanks you.
Atmosphere: 1
At first visit, I could’ve been impressed since the employee who took it got it right. But I’ve been ordering for the two months now while being in the Hamptons temporarily., and consistently they keep getting my order wrong. Literally the lattes
have been getting have no taste at all. I’ve been ordering flavored lattes, but it seems like I’m not getting the flavored part of it.
It’s disappointing
The slowest service ever. Very rare to get a good
Atmosphere: 3
Food: 2
Service: 1
Looks like Starbucks forgot to train anyone at this location! Poor and inattentive service. Mispronouncing basic names and zero pride in their work.
Atmosphere: 2
Food: 3
Service: 1
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