Applebee's Grill + Bar
2720 Veteran's Road West, Staten Island
(718) 943-1200
Recent Reviews
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Just had dinner at Applebee's tonight. Daniella was our server and she was very helpful with the menu choices. She was pleasant and definitely a great waitress! She makes you want to come back, and we will!!!!
Atmosphere: 5
Food: 5
Service: 5
Visited this Apple Bees today. I originally went there to pass some time for an appointment I had set for my dog at Petco. When I walked in I was greeted by a young man who asked me where I would like to sit. Not thinking about it at all & knowing I was by myself I chose the bar because I didn’t see the reason for me to sit in a booth if I’m alone. When I got to the bar a young lady came to take my order. While waiting I went off to the bathroom real quick before my order had come. When I came back it took a while to get my food. The young lady was moving around doing other things & I get it. I’m from New Orleans & worked in the hospitality industry for years before becoming a truck driver & company owner so I understand. But, I noticed the lack of urgency & concern that she had for me while sitting. Mind you I was just there to eat & leave. I literally had a $20-$25 tip with her name on it. But, as time progressed & she was busy tending to other tables without noticing me at all. I had to get my food served by the manager of the restaurant. Ok. I get it. She’s busy right. Cool. Understandable. But, the problem came in when I literally waited to see if she would notice that I had nothing left to drink & that my other food was taking a while to come out. It took her maybe 10-15 minutes to even acknowledge that I was still waiting. Then when I told her I just needed a refill on my drink (Which was a Pepsi) she continued whatever she was doing. Maybe 5-10 minutes later she asked the Host can he help her real quick. In which the host was actually a pretty good sport. He was the one that actually helped besides the manager. He came through with my food, to go plates & my drink. This young lady didn’t even try to take payment from me. Which is crazy. Lol. I literally had to ask the host about the payment & he told her afterwards. She finally came over to take payment. In which I paid & although I should have not left her a tip, I did anyways because it just doesn’t feel right for me to not leave anybody a tip when I’ve worked in this industry for over a decade & know that they pretty much rely on tips for their income. She could have a family at home to feed so, I wasn’t going to leave nothing. But, I would like for her to know that she missed a good tip being negligent. Sorry for the word if it’s offensive but, that’s pretty much the energy she gave me. Meanwhile the food was good & fresh. I appreciate that & also appreciate the host & manager. Big ups to you guys. Probably won’t be returning to this location because of so much traveling with work. But, overall I’m disappointed with the bar tender & am happy with the manager, host & food.
Atmosphere: 3
Food: 5
Service: 1
Ms. Antoinette C was very helpful and polite! Thank you Antoinette.
Atmosphere: 5
Food: 5
Service: 5
Let's go
Atmosphere: 5
Food: 5
Service: 5
Really great service
Service: 5
The place is severely understaffed. The staff that is working looks exhausted and stretched thin. It’s clear management isn’t investing in proper staffing anymore. The food is bland, sloppily presented, and nowhere near worth the inflated prices they’re now charging. The drinks are just as bad-watered down, poorly mixed, and wildly overpriced for what you get.
Atmosphere: 1
Food: 1
Service: 1
Came for Father’s Day .. both of my parents are ALOT to handle, and I really appreciated the kindness and patience of our server Ashlee. She made sure that everything was perfect for them (including getting a new burger for my dad because the one he got had this spicy sauce on it and we didn’t know it was spicy. He can’t have spicy food) but Ashlee really took care of perfectly. There was another server helping her (I wish I got her name she was also so kind and helpful) the food was perfect too! Drinks too!! The bourbon crème martini was amazing!!
Atmosphere: 3
Food: 5
Service: 5
Thanks to worker in Applebees IN vETERANS rOAD Melane for her professional work and very nice to people who come to this place
Been waiting for a server for 25 minutes!!! Definitely understaffed.
Service: 1
It's Applebee's. They're all the same.
Atmosphere: 4
Food: 4
Service: 5
Restaurantji Recommends
Great service
Atmosphere: 5
Food: 5
Service: 5
Great food. Great service 👏
Just want to give a shout out and thank you to Antionette for the great service! The food was great also. Very happy with my take out experience. Many thanks again!
Atmosphere: 5
Food: 5
Service: 5
Love me some Applebees!! Antoinette is the sweetest and always makes our dining enjoyable! They're lucky to have her!
Atmosphere: 5
Food: 5
Service: 5
This location should just close. They have serious service issues every single time I am here. Waiting an hour and food comes out ice cold is just unacceptable.
Atmosphere: 1
Food: 1
Service: 1
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