Order at your own risk. If you place an order and need to modify or cancel you CANNOT call this location ( despite the instructions that are sent in the email after ordering ) because the number is not in service. I tried making complaints both in the store and customer service and all they do is apologize. How can you run an establishment where people are pre paying for orders on your website and the only way you can contact is by physically coming into the store ?! How is this professional? This is the first and last time I will ever order anything from this place. Carvel is 100x more professional!!! Also, the cakes aren’t made on premises. My cake has been ready at another location and the person who works here waited until the last minute to go pick it up and transport it to this location so I can take it home. Why not just have the customer pick up the cake where it’s actually being made ? Zero communication. Zero customer service skills.
Millicent L.
Just had to give a shout out to this location. I called last minute for a birthday cake and although they require at least 2 days advanced notice they still were able to accommodate me. The cake came out beautiful and delicious. My family was very happy. Thank you BR!
Catz
Fresh and affordable ice cream the only drawback it is that it's kinda on the far side from town but besides that I will be returning for some new flavors and possibly a pint ;)
JoAnn F.
My favorite Baskin Robbins. Place is immaculate and ice cream always fresh. Order cakes for special occasions here. Susan makes our favorite "Spumoni". Pistachio almond/strawberry/java YUM
My Sister's Keeper O.
I luv this place because of the Owner. She is humble and super sweet. She just doesn't serve you your order, she actually holds a conversation with you. She remembers your name and what you previously ordered. I always appreciate the customer service and neighborhood feeling.
Jane L.
They had ice cream cakes unboxed and out in the open in the freezer that customers can access. Unsanitary, any customer could have handled the ice cream cakes.
Rashid B.
I gotta hand it to her! She was pack for a cold weekday.. And she still kept cool and kept helping everyone one by one! I knew she was busy.. Just didn't know what flavor to get.. And she seen it and even took the time out to give me samples! And I didn't expect it while she was that busy. But I give her a lot of credit. The ice creams are always good!
Order at your own risk. If you place an order and need to modify or cancel you CANNOT call this location ( despite the instructions that are sent in the email after ordering ) because the number is not in service. I tried making complaints both in the store and customer service and all they do is apologize. How can you run an establishment where people are pre paying for orders on your website and the only way you can contact is by physically coming into the store ?! How is this professional? This is the first and last time I will ever order anything from this place. Carvel is 100x more professional!!! Also, the cakes aren’t made on premises. My cake has been ready at another location and the person who works here waited until the last minute to go pick it up and transport it to this location so I can take it home. Why not just have the customer pick up the cake where it’s actually being made ? Zero communication. Zero customer service skills.
Just had to give a shout out to this location. I called last minute for a birthday cake and although they require at least 2 days advanced notice they still were able to accommodate me. The cake came out beautiful and delicious. My family was very happy. Thank you BR!
Fresh and affordable ice cream the only drawback it is that it's kinda on the far side from town but besides that I will be returning for some new flavors and possibly a pint ;)
My favorite Baskin Robbins. Place is immaculate and ice cream always fresh. Order cakes for special occasions here. Susan makes our favorite "Spumoni". Pistachio almond/strawberry/java YUM
I luv this place because of the Owner. She is humble and super sweet. She just doesn't serve you your order, she actually holds a conversation with you. She remembers your name and what you previously ordered. I always appreciate the customer service and neighborhood feeling.
They had ice cream cakes unboxed and out in the open in the freezer that customers can access. Unsanitary, any customer could have handled the ice cream cakes.
I gotta hand it to her! She was pack for a cold weekday.. And she still kept cool and kept helping everyone one by one! I knew she was busy.. Just didn't know what flavor to get.. And she seen it and even took the time out to give me samples! And I didn't expect it while she was that busy. But I give her a lot of credit. The ice creams are always good!
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