I go to this Burger King all the time and theres these two workers who are so nice smile good always make sure i got everything in my bag I think their names are Brian and i don't know the other one but he’s a white kid…To everyone reading this come here and get served by these two they make your day great.
Atmosphere: 5
Food: 5
Service: 5
William Moody
I ordered bacon jr cheese burger meal with onion rings and when I received my order there was no cheese on my burger and I onion ring on my burger and no bacon and I didn't receive my fries as well this particular burger King sucks and is very unprofessional with the customers food
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Hamburger
milagro mercado
Rude staff members at this Burger King in the Staten mall, Not one member of the staff even acknowledged me or asked if I needed to place an order. No wonder it closed down the first time, these team members need to be retrained or fired. Either way I don’t see this Burger King lasting long at all.
Darin Ng
Good food, slow service and they threw my order at me when it was ready. Who does
Atmosphere: 5
Food: 3
Service: 1
charles ciccolella
More expensive than in Brooklyn, soda was a little
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Hamburger
A. Lemily
My daughter who is disabled ordered from this burger King last month..since then I have been emailing customer service about how badly they treated her and to date I have been told they are investigating the matter!! It takes a month to find out that your employees not only gave her the wrong food but when she told them they said to her " we gave your food to someone else and can't make you what you ordered" are you kidding me!! Theydid this because they saw she was disband they were to lazy to do their job, that they are getting paid 15 dollars to do..if I was there with her you can bet this wouldn't of been an issue..so think twice when you go to this lousy restaurant
Atmosphere: 1
Food: 1
Service: 1
Ereny Zion
Visited on a very busy Sunday afternoon and the restaurant was spotless and run efficiently. Anthony (manager) was attentive to both his staff and customers, and everyone working seemed happy, courteous and kind. Food was fresh and despite how busy it was, didn’t take long to serve. Loved the self ordering kiosks and the nostalgic Burger King crowns for the kids at the counter.
Atmosphere: 5
Food: 5
Service: 5
Lana Lana
Burger King
R. V.
My opinion about this Burger King at the SI mall needs improvements to compete with the other franchise in customer service. The girl cashier at this location taking the customers orders isn't friendly or charming at all. She needs to be trained to be more friendly, attentive to give the drinks and do her best to give a good customer service. I had to ask them to give me a shake that I had paid for and they forgot to put it in my order. The quality of the food always is good, fresh and delicious.
Atmosphere: 4
Food: 5
Service: 3
M Y Z T I K
I love burger king, but this particular one did not live up to the usual expectations. When I get there, walked a mile to there. I knew the meal would cost a hefty amount, so I brought coupons with me. However once I get here, the staff did not accept the coupons as they didn’t know how to put in the coupon nor tried to find a way.
Digusting service for just reopening they need to close them back again. The workers are respectful they keep telling us they’re new and we need to wait. They also don’t allow you to use The points or offers on the Burger King app. They are not ready for the holiday season or to be an operating Business.
Atmosphere: 1
Food: 1
Service: 1
aliviag2023
We heard a screamed of a blxxk manger while we were waiting for food on the seating . There was lady came in for just buying food, the lady were shocked saying something please remove picture...if it happened to me , I will just leave immediately with the nonsense !
tyrese julius
The food is pretty good, however, the unprofessionalism of some of the employees is a bit drastic. Located in a nice area though with numerous shopping stores and activities.
Chad
They don't allow substitutions (i.e. changing fries to onion rings).
I go to this Burger King all the time and theres these two workers who are so nice smile good always make sure i got everything in my bag I think their names are Brian and i don't know the other one but he’s a white kid…To everyone reading this come here and get served by these two they make your day great.
Atmosphere: 5
Food: 5
Service: 5
I ordered bacon jr cheese burger meal with onion rings and when I received my order there was no cheese on my burger and I onion ring on my burger and no bacon and I didn't receive my fries as well this particular burger King sucks and is very unprofessional with the customers food
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Hamburger
Rude staff members at this Burger King in the Staten mall, Not one member of the staff even acknowledged me or asked if I needed to place an order. No wonder it closed down the first time, these team members need to be retrained or fired. Either way I don’t see this Burger King lasting long at all.
Good food, slow service and they threw my order at me when it was ready. Who does
Atmosphere: 5
Food: 3
Service: 1
More expensive than in Brooklyn, soda was a little
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Hamburger
My daughter who is disabled ordered from this burger King last month..since then I have been emailing customer service about how badly they treated her and to date I have been told they are investigating the matter!! It takes a month to find out that your employees not only gave her the wrong food but when she told them they said to her " we gave your food to someone else and can't make you what you ordered" are you kidding me!! Theydid this because they saw she was disband they were to lazy to do their job, that they are getting paid 15 dollars to do..if I was there with her you can bet this wouldn't of been an issue..so think twice when you go to this lousy restaurant
Atmosphere: 1
Food: 1
Service: 1
Visited on a very busy Sunday afternoon and the restaurant was spotless and run efficiently. Anthony (manager) was attentive to both his staff and customers, and everyone working seemed happy, courteous and kind. Food was fresh and despite how busy it was, didn’t take long to serve. Loved the self ordering kiosks and the nostalgic Burger King crowns for the kids at the counter.
Atmosphere: 5
Food: 5
Service: 5
Burger King
My opinion about this Burger King at the SI mall needs improvements to compete with the other franchise in customer service. The girl cashier at this location taking the customers orders isn't friendly or charming at all. She needs to be trained to be more friendly, attentive to give the drinks and do her best to give a good customer service. I had to ask them to give me a shake that I had paid for and they forgot to put it in my order. The quality of the food always is good, fresh and delicious.
Atmosphere: 4
Food: 5
Service: 3
I love burger king, but this particular one did not live up to the usual expectations. When I get there, walked a mile to there. I knew the meal would cost a hefty amount, so I brought coupons with me. However once I get here, the staff did not accept the coupons as they didn’t know how to put in the coupon nor tried to find a way.
Atmosphere: 3
Food: 5
Service: 2
Recommended dishes: Hamburger
Restaurantji Recommends
I like Burger King
Food: 5
Service: 5
Recommended dishes: Cheeseburger
Digusting service for just reopening they need to close them back again. The workers are respectful they keep telling us they’re new and we need to wait. They also don’t allow you to use The points or offers on the Burger King app. They are not ready for the holiday season or to be an operating Business.
Atmosphere: 1
Food: 1
Service: 1
We heard a screamed of a blxxk manger while we were waiting for food on the seating . There was lady came in for just buying food, the lady were shocked saying something please remove picture...if it happened to me , I will just leave immediately with the nonsense !
The food is pretty good, however, the unprofessionalism of some of the employees is a bit drastic. Located in a nice area though with numerous shopping stores and activities.
They don't allow substitutions (i.e. changing fries to onion rings).