The order was completely wrong. They made us wait over an hour for the wrong order . The sauce broke inside the tub. The person on the phone told me “you do What you want I don’t care” and hung up on us.
We also ordered from there for years. It’s a shame. We generally enjoyed their food .
Atmosphere: 1
Food: 1
Service: 1
Rosemarie Mandala
We want to have dinner last night, we have been to China chalet before, the food is good and the service has been ok. Last night however we had the rudest server we have ever experienced. He took our order, didn’t even give us a chance to order drinks or appetizers. My friend had asked if she could have plain fried rice with her order and he snapped at her saying NO!!! Like she was asking to have gold sprinkled onto her rice. When our food arrived he literally threw the plates onto the table. Still didn’t ask if we wanted anything to drink. We asked for soy sauce and some extra duck sauce. He walked away and came back with the soy sauce, slamming it on the take, then we made the mistake of reminding him about the duck sauce, he again snapped at us and said “ I told you wait “. Then came back a few minutes later with the sauce. None of us have ever experienced this kind of treatment from a server ever, it was almost as if he resented having to serve 3 women. A couple came in and were seated a booth over from us and his attitude was so different with them. It was a Jekyll and Hyde experience. I think from now on we’ll stick to take out from this place. Sad because there aren’t many nice Chinese (dine in) restaurants left in NY.
Atmosphere: 4
Food: 4
Service: 1
K
The food is very good service is excellent as well. This China Chalet restaurant reminds me of the one that used to be open in lower Manhattan NYC. Would definitely recommend.
Atmosphere: 1
Food: 1
Service: 1
Antonio Migliaccio
The food was very good.
Atmosphere: 5
Food: 5
Service: 5
Mary Dobrowsky
Great food
Atmosphere: 5
Food: 5
Service: 5
norma lopez
I Ordered to pick up. Food was cold. I drove 10 minutes away to my home.Normally my food stays warm when I order same distance The Gran marnier was too sweet and broccoli was cold. Bbq spare ribs were overcooked and chewy and also cold. Won tons strips were Stale and crumbled. Two entrees were ordered only and only one small pint of white rice was included. Not enough rice.
Atmosphere: 3
Food: 1
Service: 3
Adam Pecar
Always good food and great service a staple for Chinese in the area
Atmosphere: 4
Food: 4
Service: 4
Jay Jay
Nice decor and atmosphere
Atmosphere: 5
Food: 5
Service: 5
Vincent Alaimo
Ordered the pork and string beans. I guess they have to make the string beans fresh, because they were good. It was the slices of pork that were pre-cooked and dried out.
Hill Side
I ordered curry chicken with broccoli and white rice and a side of fries. They of course forgot the white rice and didn't put the fries separate. Barely any chicken and very greasey.
Food is decent but service is terrible. There was only one waiter for the entire restaurant. I didn't see any body else helping.
Russell Hershkowitz
Food is good, service could be alittle bit more friendlier, atmosphere is nice.
Jeff Arkid
Food was good. Any photos of the menu and looking at the menu on the website will show the wrong prices. Everything went up which is understandable and you will get an updated menu in your bag when you receive your take out.
Pioneer301440
i ordered dragon and phoenix and they dont even know the recipie so no way these guys 21$ .my wife said there ok but other guys are better.
Lance Liu
We recently ordered from China Chalet for catering for a family event. The fried rice and lo mein were very affordable, the walnut shrimp was crispy and sweet, and the ribs were so tender and flavorful. Everyone loved the food and kept going back for more. The presentation was great and the restaurant was accommodating. 5/5 highly recommend ordering if you need party trays for your event, especially if you need to feed a big group!
***** rude and disrespectful ******
The order was completely wrong.
They made us wait over an hour for the wrong order .
The sauce broke inside the tub.
The person on the phone told me “you do
What you want I don’t care” and hung up on us.
We also ordered from there for years. It’s a shame. We generally enjoyed their food .
Atmosphere: 1
Food: 1
Service: 1
We want to have dinner last night, we have been to China chalet before, the food is good and the service has been ok. Last night however we had the rudest server we have ever experienced. He took our order, didn’t even give us a chance to order drinks or appetizers. My friend had asked if she could have plain fried rice with her order and he snapped at her saying NO!!! Like she was asking to have gold sprinkled onto her rice. When our food arrived he literally threw the plates onto the table. Still didn’t ask if we wanted anything to drink. We asked for soy sauce and some extra duck sauce. He walked away and came back with the soy sauce, slamming it on the take, then we made the mistake of reminding him about the duck sauce, he again snapped at us and said “ I told you wait “. Then came back a few minutes later with the sauce. None of us have ever experienced this kind of treatment from a server ever, it was almost as if he resented having to serve 3 women. A couple came in and were seated a booth over from us and his attitude was so different with them. It was a Jekyll and Hyde experience. I think from now on we’ll stick to take out from this place. Sad because there aren’t many nice Chinese (dine in) restaurants left in NY.
Atmosphere: 4
Food: 4
Service: 1
The food is very good service is excellent as well. This China Chalet restaurant reminds me of the one that used to be open in lower Manhattan NYC. Would definitely recommend.
Atmosphere: 1
Food: 1
Service: 1
The food was very good.
Atmosphere: 5
Food: 5
Service: 5
Great food
Atmosphere: 5
Food: 5
Service: 5
I Ordered to pick up. Food was cold. I drove 10 minutes away to my home.Normally my food stays warm when I order same distance The Gran marnier was too sweet and broccoli was cold. Bbq spare ribs were overcooked and chewy and also cold. Won tons strips were Stale and crumbled. Two entrees were ordered only and only one small pint of white rice was included. Not enough rice.
Atmosphere: 3
Food: 1
Service: 3
Always good food and great service a staple for Chinese in the area
Atmosphere: 4
Food: 4
Service: 4
Nice decor and atmosphere
Atmosphere: 5
Food: 5
Service: 5
Ordered the pork and string beans. I guess they have to make the string beans fresh, because they were good. It was the slices of pork that were pre-cooked and dried out.
I ordered curry chicken with broccoli and white rice and a side of fries. They of course forgot the white rice and didn't put the fries separate. Barely any chicken and very greasey.
Restaurantji Recommends
Food is decent but service is terrible. There was only one waiter for the entire restaurant. I didn't see any body else helping.
Food is good, service could be alittle bit more friendlier, atmosphere is nice.
Food was good. Any photos of the menu and looking at the menu on the website will show the wrong prices. Everything went up which is understandable and you will get an updated menu in your bag when you receive your take out.
i ordered dragon and phoenix and they dont even know the recipie so no way these guys 21$ .my wife said there ok but other guys are better.
We recently ordered from China Chalet for catering for a family event. The fried rice and lo mein were very affordable, the walnut shrimp was crispy and sweet, and the ribs were so tender and flavorful. Everyone loved the food and kept going back for more. The presentation was great and the restaurant was accommodating. 5/5 highly recommend ordering if you need party trays for your event, especially if you need to feed a big group!
Atmosphere: 5
Food: 5
Service: 5
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