Kids had alot of fun. Staff was friendly and the place was clean.
Atmosphere: 5
Food: 5
Service: 5
linda essex
The manager and staff go above and beyond to resolve any issues .Maria had called me to go over party details ,she gave me a special for adult food but when I went to pay it was almost double the amount she had put on my order .The manger and staff helped resolve the error and went above and beyond to accommodate my party. DAMARIS was our party host, she was a sweet heart and did and made sure me and my guest where all ? and we where .Just watch your belongings everytime we come teen going back 10nyears till now kids and adults help them selves to your drinks and food. Luckily the staff are quick to address it.overall we had the best staff anyone could ask for.Pizza could be bigger in slices ?
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Game
Oscar Vera
Nice place for have fun
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizzas, Game
Aiden Cohen
The 2.0 remodel ruined this location the last time I came was 2019 and a lot of stuff changed from then but not in a good way so first of all they got rid of the stage which was unique and worked well most of the time and the purple walls are gone and now they’re replaced with boring white walls like an office building the photo ride has color now but the lens is really blurry. They removed the bumper carts which used to be my favorite ride at Chuck E. Cheese. Before the remodel they used to be art all over the store but now there’s only like two posters and the rest is white walls and they got rid of the tokens for “play passes” that run out way too quick and they used to have a game where Chuck e would throw tickets in the air but tickets don’t exist anymore so that game doesn’t exist anymore, what is he gonna throw up in the air, virtual tickets? And when you play a game and win, you don’t actually feel like a winner because you don’t actually get any physical thing because when Chuck E. Cheese used to have tickets you felt like a winner, but now it just says you got tickets you get a better experience when you’re actually holding it and you can’t use the tokens on the games because of the play passes so the tokens are more collectibles than actual things you used to play games with. also the Sky tubes were removed. And don’t even get me started on Chuck e The guy that was in the suit looked like he spent a all nighter and was like stumbling around on the Dancefloor and only came out for like one minute and before I left, I got a purple chuck head suction cup thing, and it lost it stickiness after 30 seconds and my friend also got a little pinball thing that broke before we even left the store. So for some positives, they kept some of the old games like the sketchbook in the Funhouse (which I have like 1 million photos of my attic). And they kept the old booths and you could still get tokens out of some machines and the pizza was alright.
Atmosphere: 1
Food: 4
Service: 4
Recommended dishes: Pizzas, Game
D F
Food was HORRIBLE & EXTREMELY overpriced!
Atmosphere: 2
Food: 1
Service: 1
Michelle Alisca
You'll spend a bunch of money. But the kids won't get tired because they took out the attractions that they can climb
Atmosphere: 3
Food: 2
Service: 4
Andrea G. Delgado Suite 33 Live
we had the best time ever in my son 7th birthday! what makes it even more special was the kindness of all the staff from the Manager that was that day Thursday 21ths of Feb 24, was the most helpful and polite man ever, and all the front desk girls and all team members were outstanding ! no words just the best team, kind, helpful and great with kids! thanks guys!
This pizza cost $17 dollars. That's all you need to know about CEC. The games are great, especially with the unlimited pass, but eat elsewhere.
Atmosphere: 4
Food: 1
Service: 2
Peter Hoang
Probably the best Chuck E Cheese in the 5 Boroughs.
Atmosphere: 5
Food: 5
Service: 5
Beholdi Shahollari
The staff are kind and my kids had so much fun. They can't wait to come again.
Atmosphere: 5
Food: 5
Service: 5
C S
This place is amazing. Super clean and mostly empty even on a rainy Sunday afternoon. Everyone who worked there was so nice, especially Denise (I think that was her name). Also the one hour “all you can play” card was such a great money saving deal. Usually we have to spend over $100 at any other arcade for my kid to play that long. Both my young kids had an amazing time. Highly recommend!!
Grandkids love it
Atmosphere: 5
Food: 5
Service: 5
Great time for my kids
Atmosphere: 5
Food: 5
Service: 5
Kids had alot of fun. Staff was friendly and the place was clean.
Atmosphere: 5
Food: 5
Service: 5
The manager and staff go above and beyond to resolve any issues .Maria had called me to go over party details ,she gave me a special for adult food but when I went to pay it was almost double the amount she had put on my order .The manger and staff helped resolve the error and went above and beyond to accommodate my party. DAMARIS was our party host, she was a sweet heart and did and made sure me and my guest where all ? and we where .Just watch your belongings everytime we come teen going back 10nyears till now kids and adults help them selves to your drinks and food. Luckily the staff are quick to address it.overall we had the best staff anyone could ask for.Pizza could be bigger in slices ?
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Game
Nice place for have fun
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizzas, Game
The 2.0 remodel ruined this location the last time I came was 2019 and a lot of stuff changed from then but not in a good way so first of all they got rid of the stage which was unique and worked well most of the time and the purple walls are gone and now they’re replaced with boring white walls like an office building the photo ride has color now but the lens is really blurry. They removed the bumper carts which used to be my favorite ride at Chuck E. Cheese. Before the remodel they used to be art all over the store but now there’s only like two posters and the rest is white walls and they got rid of the tokens for “play passes” that run out way too quick and they used to have a game where Chuck e would throw tickets in the air but tickets don’t exist anymore so that game doesn’t exist anymore, what is he gonna throw up in the air, virtual tickets? And when you play a game and win, you don’t actually feel like a winner because you don’t actually get any physical thing because when Chuck E. Cheese used to have tickets you felt like a winner, but now it just says you got tickets you get a better experience when you’re actually holding it and you can’t use the tokens on the games because of the play passes so the tokens are more collectibles than actual things you used to play games with. also the Sky tubes were removed. And don’t even get me started on Chuck e The guy that was in the suit looked like he spent a all nighter and was like stumbling around on the Dancefloor and only came out for like one minute and before I left, I got a purple chuck head suction cup thing, and it lost it stickiness after 30 seconds and my friend also got a little pinball thing that broke before we even left the store. So for some positives, they kept some of the old games like the sketchbook in the Funhouse (which I have like 1 million photos of my attic). And they kept the old booths and you could still get tokens out of some machines and the pizza was alright.
Atmosphere: 1
Food: 4
Service: 4
Recommended dishes: Pizzas, Game
Food was HORRIBLE & EXTREMELY overpriced!
Atmosphere: 2
Food: 1
Service: 1
You'll spend a bunch of money. But the kids won't get tired because they took out the attractions that they can climb
Atmosphere: 3
Food: 2
Service: 4
we had the best time ever in my son 7th birthday! what makes it even more special was the kindness of all the staff from the Manager that was that day Thursday 21ths of Feb 24, was the most helpful and polite man ever, and all the front desk girls and all team members were outstanding ! no words just the best team, kind, helpful and great with kids! thanks guys!
Atmosphere: 5
Food: 5
Service: 5
A good place to have fun with the
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
This pizza cost $17 dollars. That's all you need to know about CEC. The games are great, especially with the unlimited pass, but eat elsewhere.
Atmosphere: 4
Food: 1
Service: 2
Probably the best Chuck E Cheese in the 5 Boroughs.
Atmosphere: 5
Food: 5
Service: 5
The staff are kind and my kids had so much fun. They can't wait to come again.
Atmosphere: 5
Food: 5
Service: 5
This place is amazing. Super clean and mostly empty even on a rainy Sunday afternoon. Everyone who worked there was so nice, especially Denise (I think that was her name). Also the one hour “all you can play” card was such a great money saving deal. Usually we have to spend over $100 at any other arcade for my kid to play that long. Both my young kids had an amazing time. Highly recommend!!
Atmosphere: 5
Food: 5
Service: 5
Not fun without the creepy animatronics!