I've been going to this cold stone location for over a year I believe cause it's literally close to where I reside.No offense carvel but cold stone just hits the spot for me. The flavors are more attractive and it just tastes so much better. The fact that they mix the ice cream with other toppings rather than sprinkling the toppings on the ice cream is diabolically genius. I'm sure other ice cream joints figured this out but as of right now, cold stone's the one I know that mixes their ice cream with toppings. The ice cream offered is also very creamy and thick . I usually get the cheesecake fantasy of the chocolate devotion which tastes mad good!The service is always great. The guy that owns the place is mad chill. Oscar really knows how to treat his customers and will for sure take care of your ice cream needs. The place is small compared to the other location on Richmond but that's fine, it's close by to me. My go to ice cream spot and will be for probably my whole lifeDefinitely recommend this spot and cold stone in general to everyone, you will NOT be disappointed. FYI the ice cream in my photo, I took it home so in case you're wondering LMAO
Mohamed Nametalla
It's an ice cream store! Nothing much to say about that other than how pricy it is. For three kids size (one scoop) and one regular small size (two scoops) I paid close to $40!That's insane for ice cream in my opinion.
Atmosphere: 4
Food: 5
Service: 5
John Colon
Great selection of ice
Atmosphere: 4
Food: 4
Service: 4
Cristina Galofaro
I came in to purchase a premade cake and asked for “happy birthday” written on the cake. I was the only customer in the store and waited 20 minutes for the writing to be done, just for it to look completely sloppy. Normally I wouldn’t say anything but it seemed like this employee had no experience doing this. I then asked him to fix it and waited another 15 minutes for the cake. 35 minutes to write “happy birthday” ??? Not to mention another customer walked out during this…
Atmosphere: 1
Food: 4
Service: 1
Jesse Fung
Great food and environment. Everyone has great energy and makes their ice cream so good.I even love their ice cream cakes in the fridge up front.Recommend !
Atmosphere: 5
Food: 5
Service: 5
Dominique Cullen
This place is really nice. The owner is super cool. I had an issue a while back with a milk shake not being made properly. I called to complain, and the owner called me back personally. He was apologetic and extremely accommodating and nice. Mistakes happen, and he made it right for me and my husband. We've been several times since with no issue.
Vicky
First-time bear would definitely go back the young man at the counter explained everything he was going to do and it was fun watching him a little pricey but it was good
Bourteney Love
I just ordered from here guy completely messes up my order so i have to dispose of it instead of reimbursing me or making it again I had to pay again just for him to make it wrong again… it can’t be that hard to put ice cream on a cone like seriously
Lena Chka
Delicious ice cream, open late on Friday amd Saturday.
Very heavy ice cream, don't need much to be satisfied. Always has my order ready when I order online to pick up
Paul R.
Love this location favorite is founder favorite but the worker Michael is so kind and well mannered he definitely deserve a raise
angelina duron
Amazing
Thomas Jose
Excellent cakes and ice cream. The staff is very friendly.
Misha Bluvshteyn
Great ice cream, good choice of toppings, service could be friendlier but they are professional. The price is more than a typical ice cream place but the quality makes up for it.
I've been going to this cold stone location for over a year I believe cause it's literally close to where I reside.No offense carvel but cold stone just hits the spot for me. The flavors are more attractive and it just tastes so much better. The fact that they mix the ice cream with other toppings rather than sprinkling the toppings on the ice cream is diabolically genius. I'm sure other ice cream joints figured this out but as of right now, cold stone's the one I know that mixes their ice cream with toppings. The ice cream offered is also very creamy and thick . I usually get the cheesecake fantasy of the chocolate devotion which tastes mad good!The service is always great. The guy that owns the place is mad chill. Oscar really knows how to treat his customers and will for sure take care of your ice cream needs. The place is small compared to the other location on Richmond but that's fine, it's close by to me. My go to ice cream spot and will be for probably my whole lifeDefinitely recommend this spot and cold stone in general to everyone, you will NOT be disappointed. FYI the ice cream in my photo, I took it home so in case you're wondering LMAO
It's an ice cream store! Nothing much to say about that other than how pricy it is. For three kids size (one scoop) and one regular small size (two scoops) I paid close to $40!That's insane for ice cream in my opinion.
Atmosphere: 4
Food: 5
Service: 5
Great selection of ice
Atmosphere: 4
Food: 4
Service: 4
I came in to purchase a premade cake and asked for “happy birthday” written on the cake. I was the only customer in the store and waited 20 minutes for the writing to be done, just for it to look completely sloppy. Normally I wouldn’t say anything but it seemed like this employee had no experience doing this. I then asked him to fix it and waited another 15 minutes for the cake. 35 minutes to write “happy birthday” ??? Not to mention another customer walked out during this…
Atmosphere: 1
Food: 4
Service: 1
Great food and environment. Everyone has great energy and makes their ice cream so good.I even love their ice cream cakes in the fridge up front.Recommend !
Atmosphere: 5
Food: 5
Service: 5
This place is really nice. The owner is super cool. I had an issue a while back with a milk shake not being made properly. I called to complain, and the owner called me back personally. He was apologetic and extremely accommodating and nice. Mistakes happen, and he made it right for me and my husband. We've been several times since with no issue.
First-time bear would definitely go back the young man at the counter explained everything he was going to do and it was fun watching him a little pricey but it was good
I just ordered from here guy completely messes up my order so i have to dispose of it instead of reimbursing me or making it again I had to pay again just for him to make it wrong again… it can’t be that hard to put ice cream on a cone like seriously
Delicious ice cream, open late on Friday amd Saturday.
Great service
Restaurantji Recommends
Very heavy ice cream, don't need much to be satisfied. Always has my order ready when I order online to pick up
Love this location favorite is founder favorite but the worker Michael is so kind and well mannered he definitely deserve a raise
Amazing
Excellent cakes and ice cream. The staff is very friendly.
Great ice cream, good choice of toppings, service could be friendlier but they are professional. The price is more than a typical ice cream place but the quality makes up for it.