Dunkin'

Nastiest coffee I’ve had in a while

The best tasting coffee of any DD I've tried

The girl with the red hair and the hat is very rude, I was picking up a mobile order and she totally ignored me after she gave out other peoples food. She needs to fix her attitude

The guy working in Dunkin’ donut in Staten Island mall very rude and doesn’t respect the Clint

Unacceptable gave me the wrong order and said I ordered the wrong it that way which is weird because I order it the same way in any other Dunkin’ and they are the only one who gave me it looking like that and tasted absolutely disgusting and if I want to get another one I would have to rebuy.

I placed my order and have the staff scan my code and she refused to asked what promo it was and she kept on asking me what I wanted first and just finished my transaction but there was more to it. I asked her what about the donuts because I placed the drink order and she was saying that I need to let her know first 😏! She was terrible with her customer service! The drink was not even filled to the top! I’m never coming back! 👎👎👎

Atmosphere: 4

Food: 2

Service: 1

UPDATE: I ordered the exact same drink from another location and guess what? It was NOT SOUR! This location tried to tell me coffee milk is supposed to be sour… ridiculous.

Awful. I ordered a drink that had SOUR MILK in it and when I asked for a replacement, I was told by the owner that I have to pay for a new drink. Ridiculous. I’ve been coming here for years and never complain, and the one time I ask to fix my drink, they basically tell me to piss off. I ordered the same drink I always get and it is never sour with curdles. I got coffee milk last time and it was NOT sour. Horrible customer service. Shut this place down!

Atmosphere: 1

Food: 1

Service: 1

The young blonde girl at the register was rude

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Iced Latte

I will mobile order and when I get there 10 minutes later I still have to wait for my order to be made. Half the time they get my order wrong. Lazy and poorly managed staff.

Atmosphere: 1

Food: 1

Service: 1

Probably the slowest service I've aver had in a Dunkin' Donuts!!!!!!!

Atmosphere: 2

Food: 3

Service: 1

Slow services and when you put an order they don't give you what you want or what you even asked for they need to either train these people or get new people who actually pay attention to their customers and actually do their job and don't give the customers an attitude when it comes down to doing their job I've seen people walk away from that area so many different complaints

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Iced Latte, Donuts

They always get my iced coffee right every time absolutely delicious. Very friendly and patient.

Absolutely horrible we are the second customer on the line waiting 1/2 hour and everybody behind us, a constantly walking out and giving up from their slowest service 15 customers gave up and walked out. They couldn’t wait from the slowest service taking their lovely sweet time so everyone walks out .???????? all the customers are exhausted just waiting

Atmosphere: 1

Food: 1

Service: 1

Slow service, mobile app service was down, short staffed.

I want to love this place coz is close to my job and is very convenient for me , and I used to love Dunkin’ Donuts coffee , but the coffee is not the same anymore is very weak even the midnight roast , I’m very disappointed ? I wish they can fix that problem!!!

Food: 5

Service: 3