By far the best Dunkin donuts on Staten Island. Super clean and the staff is always
Atmosphere: 4
Food: 3
Service: 4
Leonard Alfano
It's a DD ... you see one, you have seen them all. Loved the pumpkin muffin.
Atmosphere: 4
Food: 5
Service: 4
Adam Dzemovski
Parking: Lots of parking.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Wake
Natalia Zybtseva
The workers at this Dunkin’ are life savers. We had an issues with a mobile order, where I accidentally placed an order instead of reviewing it. Unfortunately, the order was incorrect and I had ordered 4x Lattes instead of two. For whatever reason, you are unable to cancel a mobile order placed on the Dunkin’ app, so I had to call customer support. After a bunch of back and forth over the span of half an hour, we ended up nowhere as the customer representatives said that they were unable to cancel the order.Thankfully, the in-store worker came in clutch and offered to replace the 2x extra Lattes with a different item. He allowed us to get half a dozen donuts instead for our troubles.Thank you to the incredible worker at this location :D
Atmosphere: 5
Food: 5
Service: 5
Stacey Robbins
This place has gone down hill fast. It's my local dunkin and over the last few months they consistently get the orders wrong, the wait at the drive thru when it's empty is comical, the entire staff exemplifies laziness.
Not sure why this dunkin is rated so low, I think this one is one of the best on the island. They're the only Dunkin I go to that actually knows how to serve the nitro cold brew correctly every time!
Atmosphere: 5
Food: 5
Service: 5
Joe F.
Absolutely terrible! I've been here twice in two weeks and both times the coffee tasted like dirty dish water. Neither time did they get my coffee to my liking and I wound up just throwing it away.
Aryan Z
Came at 10pm - said closed at 11. The Indian dude inside looked at me and didn’t open the door. Cmon run ur business properly ? 06/07/23
Atmosphere: 1
Service: 1
Kerry F.
Just came back from this Dunkin...they did not give me my full order. They have a tendency of putting things in two bags then not telling the customer to wait for the second bag. Their phone number is disconnected. I called Big Ed's Deli there (very good food) to try to get a real phone number but they again gave out this false number again. I know have to go through my credit card and dispute the whole order!!! Learn how to properly communicate with your customers. Horrible service.
I usually don't leave reviews but this is the worst Dunkin' Donuts I have ever been too. I only use the drive thru and the man that is on the speaker is absolutely rude and doesn't have Any type of costomer service. It's always a screw up with my order because he is so busy having side conversations. If I ask for a medium coffee light and sweet why is with no sugar at all??? I gave one star because the young ladies at the drive to pick up are pleasant but he has to go and pay attention. I will never go back there again. I tried numerous times but it's not worth the headache.
Chris nedd _
Night shift worker Russia gives amazing service to this business, she's probably the nicest person in there… Everyone else has an attitude for no reason
Briana R.
For the amount of money we pay for two bagels and two hot coffees you would think your food and drink would come out with your moneys worth not with cream cheese half off your bagel that they did not toast they just microwaved it which is more disgusting than actually putting it in the toaster . It's upsetting that these workers don't treat our drinks or food with care and for what we pay for they should and to put the correct amount of cream cheese because i did pay for it. It's like they are robbing me for my moneys worth. Please take some advice and check your food when they hand it to you don't go all the way home or work to check
Paolina Corallo
Very rude employees. Orders are always incorrect on there part. When asked to correct an order, they make it known by there rude comments as if it's your fault that they had to correct the order. If I could give them 0 or below stars I would. I guess management does not pay very much attention to there workers or they would have been fired by now.
Maria DeCicco
Over priced. Charged $4.33 for a large decaf coffee....nothing special about it....robbery
By far the best Dunkin donuts on Staten Island. Super clean and the staff is always
Atmosphere: 4
Food: 3
Service: 4
It's a DD ... you see one, you have seen them all. Loved the pumpkin muffin.
Atmosphere: 4
Food: 5
Service: 4
Parking: Lots of parking.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Wake
The workers at this Dunkin’ are life savers. We had an issues with a mobile order, where I accidentally placed an order instead of reviewing it. Unfortunately, the order was incorrect and I had ordered 4x Lattes instead of two. For whatever reason, you are unable to cancel a mobile order placed on the Dunkin’ app, so I had to call customer support. After a bunch of back and forth over the span of half an hour, we ended up nowhere as the customer representatives said that they were unable to cancel the order.Thankfully, the in-store worker came in clutch and offered to replace the 2x extra Lattes with a different item. He allowed us to get half a dozen donuts instead for our troubles.Thank you to the incredible worker at this location :D
Atmosphere: 5
Food: 5
Service: 5
This place has gone down hill fast. It's my local dunkin and over the last few months they consistently get the orders wrong, the wait at the drive thru when it's empty is comical, the entire staff exemplifies laziness.
Great location with plenty of seating!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Everything Stuffed Bagel Minis
Not sure why this dunkin is rated so low, I think this one is one of the best on the island. They're the only Dunkin I go to that actually knows how to serve the nitro cold brew correctly every time!
Atmosphere: 5
Food: 5
Service: 5
Absolutely terrible! I've been here twice in two weeks and both times the coffee tasted like dirty dish water. Neither time did they get my coffee to my liking and I wound up just throwing it away.
Came at 10pm - said closed at 11. The Indian dude inside looked at me and didn’t open the door. Cmon run ur business properly ? 06/07/23
Atmosphere: 1
Service: 1
Just came back from this Dunkin...they did not give me my full order. They have a tendency of putting things in two bags then not telling the customer to wait for the second bag. Their phone number is disconnected. I called Big Ed's Deli there (very good food) to try to get a real phone number but they again gave out this false number again. I know have to go through my credit card and dispute the whole order!!! Learn how to properly communicate with your customers. Horrible service.
Restaurantji Recommends
I usually don't leave reviews but this is the worst Dunkin' Donuts I have ever been too. I only use the drive thru and the man that is on the speaker is absolutely rude and doesn't have Any type of costomer service. It's always a screw up with my order because he is so busy having side conversations. If I ask for a medium coffee light and sweet why is with no sugar at all??? I gave one star because the young ladies at the drive to pick up are pleasant but he has to go and pay attention. I will never go back there again. I tried numerous times but it's not worth the headache.
Night shift worker Russia gives amazing service to this business, she's probably the nicest person in there… Everyone else has an attitude for no reason
For the amount of money we pay for two bagels and two hot coffees you would think your food and drink would come out with your moneys worth not with cream cheese half off your bagel that they did not toast they just microwaved it which is more disgusting than actually putting it in the toaster . It's upsetting that these workers don't treat our drinks or food with care and for what we pay for they should and to put the correct amount of cream cheese because i did pay for it. It's like they are robbing me for my moneys worth. Please take some advice and check your food when they hand it to you don't go all the way home or work to check
Very rude employees. Orders are always incorrect on there part. When asked to correct an order, they make it known by there rude comments as if it's your fault that they had to correct the order. If I could give them 0 or below stars I would. I guess management does not pay very much attention to there workers or they would have been fired by now.
Over priced. Charged $4.33 for a large decaf coffee....nothing special about it....robbery