Dunkin'
770 Castleton Ave, Staten Island
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I will never EVER buy coffee from here EVER again! I bought my sister a coffee and later realized the milk was expired! She is now sick because of this. Please be aware! I have never wrote a review before but I am outraged!
Taste sooo bad and old
Atmosphere: 1
Food: 1
Service: 1
I had the privilege of enjoying their espresso recently, and I must say—it did not disappoint! ☕️
The manager and the team offered customer service that was truly next level—friendly, efficient, and welcoming from start to finish. It’s always refreshing to see a team that clearly values their customers.
I’m definitely looking forward to trying more of their coffee selections in the near future. Whether you're stopping by for a quick caffeine boost or just to unwind, this Dunkin' is worth a visit!
I ordered an iced cappuccino with 1 pump caramel, 1. When the lady gave it to me it was WHITE it looked like milk with water, I asked if she could make it darker which she supposedly did but it saw no difference the 2nd time. 2. The ice is supposed to be BLENDED a little bit & frothy on top, & mine WASNT. I again asked if she could blend the ice & she said no because they only blend frozen drinks???? Every where else i go they blend the ice, its frothy ontop & its a bit dark which i told her & she just walked away saying sorry we dont blend cappuccinos 🙄 & to top it all off they take forever everytime I go.
Service: 1
They are the most friendly and nice people I've ever had make. My morning coffee..always a big smile
Pleasantly impressed. Fast service.
My donuts were dry and hard. But the coffee was made to perfection!
I ordered 2 donuts and a drink and it came out to $10.47 and I only had a 10 so I told the worker “sorry I only have a 10” so than she said “ You think if you go to a deli their gonna let that slide” but I was going to take out 1 donut but than I replied back with “ I’ll take something out than” and right after I said that she turns away and makes my order and saids “ it’s fine just leave it” than proceeds to talk to her coworker about me and stare mind you I go to the school up the street I’m not an adult
Staff are rude
Very good
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
This Dunkin Donuts does not allow customers to use the bathrooms. The garbage bins were very full so my small bag and cup could barely fit I had to press it down. They also gave my friend a wrong order. She ordered chai tea and got a latte. Hiw does one make such a mistake? Thei English seems poor.
They are great with my son. His favorite spot
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon-Topped Avocado Toast, Donuts
Definitely one of the best Dunkin on the island. The manager is very nice and friendly. And her customer service is excellent. Look like the staff doing a great job too. The Dunkin is very clean as well. The Donuts are well presented. Dunkin located in a quiet area ( church right in front of the shop ) day and night compare to few months ago. Highly recommend !
Parking: Very easy to park and access to the dunkin.
Atmosphere: 5
Food: 5
Service: 5
never coming here ever agian
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Dunkin Lemonade Refreshers, Donuts
Trash I ordered from DoorDash and got the breakfast sandwich with the latte. The latte was disgusting. It was watery had no Matcha powder they were using some type of nasty milk. The sandwiches are gross and dry. They always give you the wrong doughnut and then the hashbrowns are just oily and disgusting. I never coming back to this restaurant ever again the employees here do not care about the quality of the food and every time I order from DoorDash And UBER Eats. They choose to not make the food correctly.
Atmosphere: 1
Food: 1
Service: 1
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