Was told no bathroom and i have 2 chronic illnesses & handicap plates!. Had to tell the lady 3 times what i wanted. Man working there said not allowed bathroom even when I said illegal ( then lady hid) as I am disabled* Also room for table and chairs but none !
Atmosphere: 1
Food: 3
Service: 1
Prince
I’m a paying customer, and every time I visit this Dunkin’, I’m told the bathroom is “out of order.” But there’s no actual “Out of Service” sign—just a verbal excuse from the employees. The bathroom is clearly functional (I’ve used it before), and it all depends on who’s in charge during the shift. It feels like they just don’t want to clean it or let customers use it. This has happened at multiple Dunkin’ locations across Staten Island, so it seems to be a pattern. Using “out of order” as an excuse is lazy and unprofessional. If you’re serving the public, at the very least, offer a clean, accessible bathroom for paying customers. Do better.
Atmosphere: 1
Food: 1
Service: 1
Princess C
Where is the manager? Life is too hard to have your basic coffee purchase ruined by lazy employees. I shouldn't have to beg for a decent drink Im paying 6$ for. Its 2025 you serve milk in a cup with barely any coffee? You serve milk in a cup with no matcha mix its so light it looks gray? I asked the lady working can you please add a extra scoop of matcha they charged me and it still was gray I had to ask AGAIN. They don’t even look at you when you talk to them. I worked in fast food for years never did I act this way. These workers are very lazy. Zero respect.
Atmosphere: 1
Food: 1
Service: 1
S Smith
Food ok
Atmosphere: 4
Food: 4
Service: 5
aziz bahh
This store used to have a couple of tables indoors but no more.
Atmosphere: 3
Food: 4
Service: 5
Ramon Arroyo
No bathroom, no chairs or tables and I must say just a little rude
Aida Martinez
They're friendly and fast. When this first opened 20+ years ago it had seating.
Atmosphere: 5
Food: 5
Service: 5
Jeannie Ciurcina
This is the worst Dunkin’ Donuts I have ever been to every single time. I’ve tried to go over the years. It’s never right. Today was the second day in a row. I ordered a Dunkin latte which everyone knows comes with coffee milk both days get in my car and taste it and then realize it’s wrong. I look at the label and it says espresso and oat milk, so just a regular latte not the right one. Not sure what the problem is with this place but for the location it’s in and how busy it can be. Someone needs to fix it.
friendly staff! quick service! will return to this location!
Atmosphere: 5
Food: 5
Service: 5
Mohammad Sarker
Food is very good and place is very clean.
Vegetarian options: Food quality is excellent.
Kid-friendliness: Yes
Atmosphere: 5
Food: 5
Service: 5
Francesca Fortunato
The employees could not have been more rude. They didn’t even look up while taking my order, which took forever. When I received my breakfast sandwich, I found a hair and a piece of parchment paper inside.
Always have the coffee I like
Atmosphere: 4
Food: 4
Service: 4
SO SLOOWWWW
Was told no bathroom and i have 2 chronic illnesses & handicap plates!. Had to tell the lady 3 times what i wanted. Man working there said not allowed bathroom even when I said illegal ( then lady hid) as I am disabled* Also room for table and chairs but none !
Atmosphere: 1
Food: 3
Service: 1
I’m a paying customer, and every time I visit this Dunkin’, I’m told the bathroom is “out of order.” But there’s no actual “Out of Service” sign—just a verbal excuse from the employees. The bathroom is clearly functional (I’ve used it before), and it all depends on who’s in charge during the shift. It feels like they just don’t want to clean it or let customers use it. This has happened at multiple Dunkin’ locations across Staten Island, so it seems to be a pattern. Using “out of order” as an excuse is lazy and unprofessional. If you’re serving the public, at the very least, offer a clean, accessible bathroom for paying customers. Do better.
Atmosphere: 1
Food: 1
Service: 1
Where is the manager? Life is too hard to have your basic coffee purchase ruined by lazy employees. I shouldn't have to beg for a decent drink Im paying 6$ for. Its 2025 you serve milk in a cup with barely any coffee? You serve milk in a cup with no matcha mix its so light it looks gray? I asked the lady working can you please add a extra scoop of matcha they charged me and it still was gray I had to ask AGAIN. They don’t even look at you when you talk to them. I worked in fast food for years never did I act this way. These workers are very lazy. Zero respect.
Atmosphere: 1
Food: 1
Service: 1
Food ok
Atmosphere: 4
Food: 4
Service: 5
This store used to have a couple of tables indoors but no more.
Atmosphere: 3
Food: 4
Service: 5
No bathroom, no chairs or tables and I must say just a little rude
They're friendly and fast. When this first opened 20+ years ago it had seating.
Atmosphere: 5
Food: 5
Service: 5
This is the worst Dunkin’ Donuts I have ever been to every single time. I’ve tried to go over the years. It’s never right. Today was the second day in a row. I ordered a Dunkin latte which everyone knows comes with coffee milk both days get in my car and taste it and then realize it’s wrong. I look at the label and it says espresso and oat milk, so just a regular latte not the right one. Not sure what the problem is with this place but for the location it’s in and how busy it can be. Someone needs to fix it.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
This DD is the best. No mistakes on orders ever. Excellent customer service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pumpkin Donut, Apple Cider Donut, Pumpkin Muffin, Pumpkin Munchkins Donut Hole Treats
Good coffee donuts fair
Atmosphere: 5
Food: 2
Service: 5
friendly staff! quick service! will return to this location!
Atmosphere: 5
Food: 5
Service: 5
Food is very good and place is very clean.
Vegetarian options: Food quality is excellent.
Kid-friendliness: Yes
Atmosphere: 5
Food: 5
Service: 5
The employees could not have been more rude. They didn’t even look up while taking my order, which took forever. When I received my breakfast sandwich, I found a hair and a piece of parchment paper inside.
Atmosphere: 1
Food: 1
Service: 1
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