Always an issue but this was the last straw. Do not do it to yourself!! 🤢 the rim was dirty so I looked around the whole cup and at the bottom I found that hair!!!!
Atmosphere: 1
Food: 1
Service: 1
Patty Ribeiro
Ordered a dozen donuts and they were stale. One donut looked like someone had taken a bite out of it .
Atmosphere: 1
Food: 1
Service: 2
C Flores
Cold hashbrowns burnt coffee. When asked for fresh gave me issues. I would not recommend this dunkin. Extremely bad customer service go anywhere but here
Atmosphere: 1
Food: 1
Service: 1
syed qaiser
I wish I can give this place 0 stars. Extremely rude and unprofessional!!! A large macchiato is supposed to come with 2 shots not one! They cheap out on the shots to save money. When I asked to give me 2 shots of espresso the way it’s supposed to be they caught an attitude and over charged me for another one.
Atmosphere: 1
Food: 1
Service: 1
Pete Weinman (Peter J. Weinman, Esq.)
The donuts and coffee are what they are. When I visited, at least a dozen rowdy teens were inside yelling and screaming vulgarities at one another - and nobody behind the counter seemed to care. It made me uncomfortable.
Atmosphere: 1
Food: 5
Service: 3
Thaty Bruczy
Order came wrong . Instead of lemonade got iced tea . No one picks up phone .
Carissa ann
I asked for a drink with almond milk. They handed me one with cream and when I politely stated that I can't have cream, the person at the counter said "we heard you say cream." I told them that I said " could you make it with almond milk instead of cream" then I asked if I could make an exchange for a new drink or get my money back. They took my drink away then handed me what I assumed was a new one. I drove off but I did not check the drink. It was the same one as before. They just mixed it better. It was my fault for not checking but if they're willing to do that, be careful. I have a dairy allergy. So, that's why I make a big deal about it. I didn't drink it so no harm, no foul. I just lost some money. It's not worth me going back to exchange my money but it's the principle that I trusted them to fix the drink. They just handed me back my old one. Also when I went to call to ask why this happened the number was not active the number on Google Will still show up on your phone as Dunkin but it will not go through
Atmosphere: 3
Food: 3
Service: 1
Melonie Henley
Don’t go here or order anything from here, especially if it’s through an app. I ordered a dozen donuts the worker told me they didn’t have strawberry or vanilla frosted. I said replace those with chocolate frosted. He gave me the whole box chocolate frosted after telling me he had all other flavors but to come in the morning & the manager will make it right. The manager told me it’s not the workers fault it’s mine & to bring the box back and he’ll give a new one cause he’s losing out on 12 donuts, that’s disgusting so you’d sell yesterday donuts another day????
NayaNaya
How unfortunate it is that I have to write this review. I actually prefer this location over the others in my area but I will never eat here again. If anyone has eaten from here on May 28th 2024 and ends up sick more than likely it was from something you ate here. I ordered a sausage egg and cheese on a croissant and upon eating I noticed how the food tasted off, after a couple of bites I open my sand-which to see mold in my egg. So thank you dunkin for my potential bout of food poisoning.
rahul patel
The shorter employee with glasses is rude, and gave me burnt food.
I try to support local...now They stopped giving receipts because your card is charged double and your free points never work! And to top it off today the Indian cashier in the drive thru said to me if you don't like it you don't have to come back. Mind you I've been tipping her and giving her Christmas tips!! For years....SO guess what I AINT coming back neither are my family nor friends! 24 hours will be closing because of nasty ungrateful rude people!!!
Atmosphere: 1
Food: 2
Service: 1
Ronald Crandall
Needs in store security. I've been going here for years. Always nice staff. Otherwise, standard fast dunkin.
Wheelchair accessibility: Front door ramp.
Atmosphere: 1
Food: 5
Service: 5
Jean Carlos Rodriguez-Estudillo
The male employee with a mask that works night shift was rude to my family and complained about us asking for our ice creams and he forgot our order in the drive thru. His attitude was absolutely disgusting that we don’t plan on returning ever again. They mess up with my sisters order when she order a waffle cone with vanilla and they gave her cookie dough instead and we asked for vanilla so the guy put an extra scoop of vanilla on top of the cookie dough and charged us extra for no apparent reason.
A D
@245 am 4/14/2023 The staff member that is currently working is a racist.
While he should be taking care of customers he was more concerned about me and my co-worker being parked in the parking lot. He places his head through the pick-up window yelling out asking what were we doing there?
I told him we were placing an order via the app for pickup. We'll you are taking too long was his response.
He then had an attitude when he had to serve us. I wonder if he knows that customers keep him employed.
He appears to be a very rude middle age, overweight, Caucasian man.
I asked for napkins. He sighed and took about 60 seconds to provide the napkins.
If you are a black person be careful DD may not want to serve you.
I will be making a formal complaint to the corporate office. I will also make a statement on social media.
NO GOOD MORNING WELCOME TO DUNKIN DONUTS. Racism is real people beware.
Order via the app to ensure no one tamper with your food.
Always an issue but this was the last straw. Do not do it to yourself!! 🤢 the rim was dirty so I looked around the whole cup and at the bottom I found that hair!!!!
Atmosphere: 1
Food: 1
Service: 1
Ordered a dozen donuts and they were stale. One donut looked like someone had taken a bite out of it .
Atmosphere: 1
Food: 1
Service: 2
Cold hashbrowns burnt coffee. When asked for fresh gave me issues. I would not recommend this dunkin. Extremely bad customer service go anywhere but here
Atmosphere: 1
Food: 1
Service: 1
I wish I can give this place 0 stars. Extremely rude and unprofessional!!! A large macchiato is supposed to come with 2 shots not one! They cheap out on the shots to save money. When I asked to give me 2 shots of espresso the way it’s supposed to be they caught an attitude and over charged me for another one.
Atmosphere: 1
Food: 1
Service: 1
The donuts and coffee are what they are. When I visited, at least a dozen rowdy teens were inside yelling and screaming vulgarities at one another - and nobody behind the counter seemed to care. It made me uncomfortable.
Atmosphere: 1
Food: 5
Service: 3
Order came wrong . Instead of lemonade got iced tea . No one picks up phone .
I asked for a drink with almond milk. They handed me one with cream and when I politely stated that I can't have cream, the person at the counter said "we heard you say cream." I told them that I said " could you make it with almond milk instead of cream" then I asked if I could make an exchange for a new drink or get my money back. They took my drink away then handed me what I assumed was a new one. I drove off but I did not check the drink. It was the same one as before. They just mixed it better. It was my fault for not checking but if they're willing to do that, be careful. I have a dairy allergy. So, that's why I make a big deal about it. I didn't drink it so no harm, no foul. I just lost some money. It's not worth me going back to exchange my money but it's the principle that I trusted them to fix the drink. They just handed me back my old one.
Also when I went to call to ask why this happened the number was not active the number on Google Will still show up on your phone as Dunkin but it will not go through
Atmosphere: 3
Food: 3
Service: 1
Don’t go here or order anything from here, especially if it’s through an app. I ordered a dozen donuts the worker told me they didn’t have strawberry or vanilla frosted. I said replace those with chocolate frosted. He gave me the whole box chocolate frosted after telling me he had all other flavors but to come in the morning & the manager will make it right. The manager told me it’s not the workers fault it’s mine & to bring the box back and he’ll give a new one cause he’s losing out on 12 donuts, that’s disgusting so you’d sell yesterday donuts another day????
How unfortunate it is that I have to write this review. I actually prefer this location over the others in my area but I will never eat here again. If anyone has eaten from here on May 28th 2024 and ends up sick more than likely it was from something you ate here. I ordered a sausage egg and cheese on a croissant and upon eating I noticed how the food tasted off, after a couple of bites I open my sand-which to see mold in my egg. So thank you dunkin for my potential bout of food poisoning.
The shorter employee with glasses is rude, and gave me burnt food.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I try to support local...now They stopped giving receipts because your card is charged double and your free points never work! And to top it off today the Indian cashier in the drive thru said to me if you don't like it you don't have to come back. Mind you I've been tipping her and giving her Christmas tips!! For years....SO guess what I AINT coming back neither are my family nor friends! 24 hours will be closing because of nasty ungrateful rude people!!!
Atmosphere: 1
Food: 2
Service: 1
Needs in store security. I've been going here for years. Always nice staff. Otherwise, standard fast dunkin.
Wheelchair accessibility: Front door ramp.
Atmosphere: 1
Food: 5
Service: 5
The male employee with a mask that works night shift was rude to my family and complained about us asking for our ice creams and he forgot our order in the drive thru. His attitude was absolutely disgusting that we don’t plan on returning ever again. They mess up with my sisters order when she order a waffle cone with vanilla and they gave her cookie dough instead and we asked for vanilla so the guy put an extra scoop of vanilla on top of the cookie dough and charged us extra for no apparent reason.
@245 am 4/14/2023 The staff member that is currently working is a racist.
While he should be taking care of customers he was more concerned about me and my co-worker being parked in the parking lot. He places his head through the pick-up window yelling out asking what were we doing there?
I told him we were placing an order via the app for pickup. We'll you are taking too long was his response.
He then had an attitude when he had to serve us. I wonder if he knows that customers keep him employed.
He appears to be a very rude middle age, overweight, Caucasian man.
I asked for napkins. He sighed and took about 60 seconds to provide the napkins.
If you are a black person be careful DD may not want to serve you.
I will be making a formal complaint to the corporate office. I will also make a statement on social media.
NO GOOD MORNING WELCOME TO DUNKIN DONUTS. Racism is real people beware.
Order via the app to ensure no one tamper with your food.
Atmosphere: 1
Food: 1
Service: 1
Runnin' on Dunkin'
Atmosphere: 5
Food: 5
Service: 5
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