Dunkin'
1131 Bay St, Staten Island
(718) 420-4920
Recent Reviews
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Wow stood in line for 5 minutes before any of the 4 people on staff acknowledged me at all, finally was helped by someone who looked absolutely miserable, asked for a cup holder and got flat out ignored. Incredible service thanks.
Atmosphere: 1
Food: 2
Service: 1
No donuts available. No one picks up the phone here. Please cancel my uber order.
Why all these bad reviews !! Best Dunkin on the Island ! I go here every morning to get my regular and every time … Yum .. it never fails . Shout out to Smiley :) Thank you Girl my Latte was Great once again!
Atmosphere: 5
Food: 5
Service: 5
Stopped by the newly redone dunkin this morning. Ordered a double chocolate donut and a large chocolate shake. Got the wrong donut and the shake was the consistency of milk. Maybe some retraining is needed with the new look. Won't be going back .
Atmosphere: 2
Food: 1
Service: 1
Kind and hard workers love going there feels like family!!!!!
Ice cream was delicious
Atmosphere: 4
Food: 5
Service: 4
FEELS 200 DEGREES HOTTER INSIDE NO AC
Atmosphere: 1
Food: 1
Service: 1
It is hotter inside the store than outside. Very uncomfortable.
Atmosphere: 1
Food: 4
Service: 5
NO A/C, every time I walk in it’s always hot and something is broken, first the sandwich station was broken then the espresso machine. I rather stand outside the store than to order from a place treating their employees like slaves.
They have a hard time following simple instructions and they will give u burnt food and act like its fine
Restaurantji Recommends
Rujul where are you ?? We miss you !! All the machines are broken :(((
Went in there today and the manager on duty Kim was extremely rude/hostile and disrespectful when simply asking a question. She has been seen doing the same thing with other workers she screams and belittles them. Management needs to be addressed this is not how you run a company. I will update post if I hear back from this location.
No restaurant room
Dunking donuts
I order a cold brew with less ice and they fill the entire cup with ice. It's such a rip off. When I take the ice out there's barely any drink left. Sometimes they will actually give me less ice but most of the time they don't care and just screw me.
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