Dunkin'
680 Arthur Kill Rd, Staten Island
(718) 948-0600
Recent Reviews
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The worse Dunkin location on staten island. The staff is completely rude / unprofessional, you would wait 20mins on the drive thru Just to be meet with your order being wrong. I live 5mins away and I drive another 15mins to a different location just for piece of mind. Do yourself a favor and skip this location at all cost. Thank me later
7/5/2025 10:50 pm, me and my 3 friends ordered four shakes and the worker there did not miss- I didn’t get his name but the shakes he made were completely out of this world, please give him a raise!
Atmosphere: 5
Food: 5
Service: 5
I usually go to the Dunkin on amboy Road in the Rivera Plaza by my house but when I do go to this one, it’s not bad it’s just crowded a lot and it’s starting to get outdated it could use a little fix up on the outside and the inside oh and also when I get bacon, egg and cheese on toasted croissants the croissants come out a little dark I like my croissants lighter as well as my coffees I like them lighter as well overall not a bad dunkin, but not that great either I would say this Dunkin is average
Compared to other locations
Atmosphere: 3
Food: 3
Service: 3
This Dunkin never has anything I work night shifts and all I want is a good iced latte and they always say they only have refreshers. Nothing is ever good. Workers are very rude
Atmosphere: 1
Food: 3
Service: 1
Small cramped dunkin thats very busy, but the staff is great.
Atmosphere: 3
Food: 3
Service: 5
Drink order always wrong
went here last night 3 other people and I got iced coffees. we all got sick not too long after with vomiting and diarrhea. the espresso machine must not be cleaned well. I do not think it was the milk because we all got different types.
Atmosphere: 3
Food: 1
Service: 4
Going there for many years has gotten better with the staff, service, and cleanliness. People go and visit!!!
Atmosphere: 5
Food: 5
Service: 5
I was waiting at the line for 10 whole minutes all i was hearing was constant laughter in the back i tried multiple times to get their attention but failed i never got served and i had to leave the restaurant
Atmosphere: 1
Food: 1
Service: 1
Employees were dying laughing in the back instead of taking my order. I waited for 10 WHOLE MINUTES and they didn’t even take my order
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Bagel
Restaurantji Recommends
The drive-through line was almost past the bagel store on the opposite side of the parking lot Yes, I was being lazy so I decided to wait as I waited for 10 minutes without really moving more than four cars decided to park and get out and get my coffee inside the store still about 1520 minutes after I ordered and paid. I have been waiting a total of 45 minutes for one cup of coffee. There are two people working in the store horrible.
just a heads up- they don’t give you the AMEX credit. This place used a run around to avoid it. It’s dirty & service is terrible on top of it. It’s quick which is the only +
Atmosphere: 1
Food: 1
Service: 1
Ordered 2 servings of hash browns. Did not call our order even tho our order was sitting for 2 minutes. First gave us 9, after telling the mistake, gave us 10, finally gave us 12. The hash brown were cooked through at least.
Atmosphere: 2
Food: 5
Service: 1
Nothing bad to say. Coffee is delicious
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns
The attitude is extremely bad, one word difference
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