Dunkin'
Riviera Plaza, 3291 Amboy Rd, Staten Island
(917) 538-4402
Recent Reviews
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There are two ladies who always complains in different language that how my family and I order with them a lot and we have a lot of money to spend there. I don’t appreciate workers assuming “she has money” in a different language that I can understand. Please don’t worry about who comes and spends… worry about getting the orders correctly done. No matter who is at the drive thru.
Atmosphere: 1
Food: 1
Service: 1
⭐️⭐️⭐️⭐️⭐️
Fantastic Dunkin’!
The Dunkin’ on Amboy Road in Rivera Plaza is one of the best locations around. The store is always clean, the coffee and food are fresh, and the service is quick and consistent. The team here really goes above and beyond every time — they’re friendly, attentive, and always make you feel welcome, even during the busy morning rush.
A special shoutout to the manager — you can tell they run the place with care and pride. The staff works well together and it shows in the positive atmosphere. Definitely my go-to Dunkin’ spot!
Atmosphere: 5
Food: 5
Service: 5
I order ahead and almost always have to wait for the order to be done. Today I counted 6 or 7 people working, and I STILL had to wait, as did the 2 people after me.
Atmosphere: 3
Food: 3
Service: 2
Lines are slow, they mess up orders….
Atmosphere: 1
Food: 3
Service: 1
The GLAZE munchkins taste BURNED. Theres something soo off about the glaze munkins. The party I brought the munkins too were so upset. Please fix this . They are hard and taste BURNEd Like gas...
Atmosphere: 1
Food: 1
Service: 3
Are you kidding me with this place ? 2 people working there & they both serve the drive-thru I called in back 3x and finally after 20 minutes they came out. While you’re at it fix the damm a/c it’s over 100 degrees in there. I’m done , no more !!!!!!!!
Atmosphere: 1
Food: 3
Service: 1
Best dunkin on the island
Atmosphere: 5
Food: 5
Service: 5
I arrived and waited to order a large ice drink, but no one was at the front counter after 1-2 minutes. I requested less ice, but they gave me the standard. They try to rip me off with more ice and less liquid, but they don't follow directions.
They removed some ice and added a little syrup. But they did not make a new one.
Atmosphere: 3
Food: 3
Service: 1
My hot chocolate was just water
Atmosphere: 1
Food: 1
Service: 1
Don’t bother ordering ahead. You’re ticket will be there way after you arrive and not touched until you ask for your order.
Atmosphere: 2
Food: 3
Service: 1
Restaurantji Recommends
I visited Dunkin’ and was really disappointed by how hot it was inside. There was no air conditioning, and the place felt uncomfortable to sit in for more than a few minutes. It made the whole experience unpleasant, even though the food and drinks were okay. I hope they fix the AC soon because it’s really not enjoyable in this heat.
Atmosphere: 1
Food: 1
Service: 1
Store is very disgusting, outside temperature is 80 degrees inside the store is 101 degrees, employees are sweating and I can see and smell their sweat. Very unhealthy environment. I don’t understand how they serve food in this filthy store!!
Atmosphere: 1
Food: 1
Service: 1
The crew at this particular Dunkin are so warm and welcoming. They have great customer service and are spot on with orders 99% of the time. Best Dunkin staff on the island, in my opinion.
Atmosphere: 5
Food: 4
Service: 5
Super rude
Good place , good quality coffee, service and people very nice , friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
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